From Our Partners
Will food delivery apps eliminate the need for hotel room service?
Will food delivery apps eliminate the need for hotel room service?
By PhocusWire | June 17, 2019
In recent years, new options for on-demand, personalized meals have emerged – initially disrupting the... Read More
From Our Partners | Technology
REPORT: Measuring true impact in digital advertising
REPORT: Measuring true impact in digital advertising
By PhocusWire | June 17, 2019
Travel marketers have ramped up their digital advertising budgets, their focus on measuring the true... Read More
From Our Partners | Online
VIDEO: Amadeus on an exciting evolution for online travel agencies
VIDEO: Amadeus on an exciting evolution for online travel agencies
By PhocusWire | June 5, 2019
Online travel agencies hold an important position in the ecosystem of search and buying travel... Read More
From Our Partners | Online
Are your demand channels taking more than commission?
Are your demand channels taking more than commission?
By Chinmai Sharma - DHISCO  | May 31, 2019
Let me start by getting something out of the way: commissions in hospitality distribution are fair.... Read More
From Our Partners | Distribution
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VIDEO: AviaSales on Google-proofing a travel business
By PhocusWire | May 31, 2019
Russia-based metasearch engine AviaSales has been in the market for ten years, so has seen... Read More
From Our Partners | Online
VIDEO: RateGain on getting Smart with distribution
VIDEO: RateGain on getting Smart with distribution
By PhocusWire | May 29, 2019
When hospitality brands and intermediaries consider what is happening in other sectors and how the... Read More
From Our Partners | Technology
VIDEO: Vrbo on being an innovator in private accommodation
VIDEO: Vrbo on being an innovator in private accommodation
By PhocusWire | May 24, 2019
Fresh from its rebrand and new positioning within the Expedia Group's vacation rental strategy, Vrbo... Read More
From Our Partners | Technology
How online travel agencies can simplify the shopping process
How online travel agencies can simplify the shopping process
By J.P. Ephithite - Travelport  | May 22, 2019
Travelport discusses how online travel brands can streamline the shopping process for customers.... Read More
From Our Partners | Online
How is fare disparity becoming a silent killer of airlines?
How is fare disparity becoming a silent killer of airlines?
By Apurva Chamaria - Rategain  | May 16, 2019
Rate parity for hotels has been a favorite topic that generates a lot of questions, excitement and... Read More
From Our Partners | Distribution
What we’ve learned from tracking more than 280M online bookings
What we’ve learned from tracking more than 280M online bookings
By SaleCycle  | May 13, 2019
Over the past year, we have tracked more than 280 million online bookings and abandonments from their... Read More
From Our Partners | Online
On a strong growth curve, independent hotels look to personalization to sustain success
On a strong growth curve, independent hotels look to personalization to sustain success
By Diane Merlino  | May 10, 2019
As revenue growth for independent hotels continues to outpace branded properties, many are turning to... Read More
From Our Partners | Technology
How online travel agencies can optimize conversions at every step of the user journey
How online travel agencies can optimize conversions at every step of the user journey
By J. P. Ephithite - Travelport | May 2, 2019
With 64% of travelers preferring to book directly with suppliers, J. P. Ephithite, director of... Read More
Online
How to deepen the relationship between tour and attraction suppliers and distributors
How to deepen the relationship between tour and attraction suppliers and distributors
By Melanie Ryan Meador - Redeam  | April 18, 2019
Distributors can make great business partners, but they’re also keen to make the most money off... Read More
From Our Partners | Distribution
Retailing for hoteliers: What it is and what you need to do
Retailing for hoteliers: What it is and what you need to do
By Diane Merlino  | April 17, 2019
From selling guest rooms and hotel services differently to monetizing under-utilized spaces and... Read More
From Our Partners | Technology
Task management automation takes hold in hospitality
Task management automation takes hold in hospitality
By PhocusWire | April 17, 2019
After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly... Read More
From Our Partners | Technology
Prep for parity: everything hotels and online travel agencies need to know
Prep for parity: everything hotels and online travel agencies need to know
By Clive Wood - OTA Insight  | April 8, 2019
The parity problem is not going away, but actionable data can help hoteliers address the problem and... Read More
From Our Partners | Distribution
Travel policy 3.0: Six data-powered updates to improve corporate travel
Travel policy 3.0: Six data-powered updates to improve corporate travel
By Ryan Wenger - WhereTo  | April 5, 2019
Unlike the blunt rules of the analogue age, the new rules bear digital precision, and take advantage... Read More
From Our Partners | Technology
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
By Jim Pratt - WEX Corporate Payments  | April 4, 2019
Traditionally, consumer card details have been handed over to a booking agent, then to an airline or... Read More
From Our Partners | Technology
Why travelers expect brands to deliver an omnichannel experience from start to end?
Why travelers expect brands to deliver an omnichannel experience from start to end?
By Íñigo Valenzuela - Smartvel  | April 3, 2019
It has become the trend for customers to reach out to several touchpoints for inspiration, price... Read More
From Our Partners | Online
Millennials: Have kids, will travel
Millennials: Have kids, will travel
By Monya Mandich - Expedia Group Media Solutions.  | April 1, 2019
Generation Alpha is increasingly taking over the headlines from Millennials and Generation Z and... Read More
From Our Partners | Online
PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
By Worldpay  | March 29, 2019
Urgent things to learn: a payment directive shall require new customer authentication to be applied to... Read More
From Our Partners | Technology
Why hoteliers should jump on the personalization bandwagon
Why hoteliers should jump on the personalization bandwagon
By Diane Merlino  | March 27, 2019
While technology plays a critical role on the facilitation side, the primary push for personalization... Read More
From Our Partners | Technology
REPORT: The reality of modern airline retail - when the sky isn't the limit
REPORT: The reality of modern airline retail - when the sky isn't the limit
By PhocusWire | March 26, 2019
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
From Our Partners | Distribution
The digital transformation of group business travel - are you ready?
The digital transformation of group business travel - are you ready?
By Diane Merlino  | March 20, 2019
Consumers expect online offers and recommendations that are tailored to their individual preferences.... Read More
From Our Partners | Technology
Changes in consumer booking patterns reshape distribution strategies for hoteliers
Changes in consumer booking patterns reshape distribution strategies for hoteliers
By Diane Merlino  | March 18, 2019
As hoteliers grapple with implementing diverse distribution strategies, emerging trends around channel... Read More
From Our Partners | Distribution
Ditching direct: It may be time to reconsider your GDS and OTA connections
Ditching direct: It may be time to reconsider your GDS and OTA connections
By Kyle Moore - RateGain  | March 4, 2019
The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had... Read More
From Our Partners | Distribution
Understanding how events affect demand and pricing for the car rental business
Understanding how events affect demand and pricing for the car rental business
By Apurva Chamaria - RateGain  | March 1, 2019
A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More
From Our Partners | Technology
4 tips to help hoteliers create an effective distribution strategy
4 tips to help hoteliers create an effective distribution strategy
By Diane Merlino  | February 28, 2019
Hoteliers who want to gain and hold a competitive edge in today’s fragmented marketplace need to... Read More
From Our Partners | Distribution
Solutions for your mobile payment journey
Solutions for your mobile payment journey
By Worldpay  | February 21, 2019
With the massive shift of people using mobile phones, travel companies should look to offer a seamless... Read More
News | Technology
The false promise of hospitality technology integration
The false promise of hospitality technology integration
By Gaurav Singh - RateGain  | February 19, 2019
The industry should do more to give hoteliers a seamless end-to-end experience for them to... Read More
News | Distribution
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Dynamic pricing for airlines - its role in digital retail thinking
By Alan Dunne - Datalex | February 17, 2019
Dynamic pricing is often thought of as the ability to offer a product at different price points - it... Read More
Distribution
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Building blocks of the group experience - considering needs of planners, groups and guests
By Amadeus  | February 13, 2019
The changing face of “groups” is an interesting case study in how hotels must be on top of industry... Read More
News | Technology
What you can learn from three of the most inspirational travel campaigns of 2018
What you can learn from three of the most inspirational travel campaigns of 2018
By Expedia Group Media Solutions  | January 30, 2019
We share some of the award‐winning digital ad campaigns that effectively tapped into strategic media... Read More
News | Online
Busting a billion-dollar digital myth for cruise lines
Busting a billion-dollar digital myth for cruise lines
By Apurva Chamaria - RateGain  | January 28, 2019
Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars... Read More
From Our Partners | Technology
NDC is not just a standard – it’s a signal to the industry
NDC is not just a standard – it’s a signal to the industry
By Stu Waldron - Travelport  | January 24, 2019
In order to understand what NDC means for businesses and where the industry is heading, it is... Read More
News | Distribution
Fragmentation continues to shape the competitive landscape for hoteliers
Fragmentation continues to shape the competitive landscape for hoteliers
By Diane Merlino  | January 23, 2019
This analysis examines how the hospitality industry, from accommodation options to distribution... Read More
News | Distribution
REPORT: Dynamic travel packaging - The next game-changer
REPORT: Dynamic travel packaging - The next game-changer
By PhocusWire | January 18, 2019
Dynamic packaging has been growing and evolving for the past ten years and this trend will continue to... Read More
From Our Partners | Distribution
mobile-digital-trends-2019
What customers want from travel brands on mobile in 2019
By Aisling White | January 16, 2019
Travelers are searching more, booking more and buying more on mobile—yet most travel brands aren’t... Read More
Technology
How are companies really facing personalization in the travel industry?
How are companies really facing personalization in the travel industry?
By Íñigo Valenzuela - Smartvel | January 6, 2019
The discussions revolving around the future of the travel industry are endless. Every article, podcast... Read More
From Our Partners | Online
VIDEO: Amadeus For Developers on getting the right tools
VIDEO: Amadeus For Developers on getting the right tools
By Kevin May | December 27, 2018
To create new travel experiences, innovators like startups and developers need to get connected to... Read More
From Our Partners | Startups
VIDEO: WNS on new frameworks for personalization
VIDEO: WNS on new frameworks for personalization
By Kevin May | December 21, 2018
Personalization is not a new concept in the travel industry - but the next level of engagement between... Read More
From Our Partners | Technology
VIDEO: OAG on adding tech to intelligence
VIDEO: OAG on adding tech to intelligence
By Kevin May | December 19, 2018
The combination of innovation and technology in aviation has never been as strong and, most... Read More
From Our Partners | Technology
VIDEO: Arkose Labs on beating hackers at their own game
VIDEO: Arkose Labs on beating hackers at their own game
By Kevin May | December 18, 2018
Cyber attacks are getting increasingly sophisticated, as numerous events over the course of 2018 have... Read More
From Our Partners | Technology
The Gen Z and Millennial mindset: capturing the attention of these young and fast-growing generations
The Gen Z and Millennial mindset: capturing the attention of these young and fast-growing generations
By Lisa Lindberg - Expedia Group Media Solutions | December 17, 2018
Today’s younger generations are redefining the rules of engagement and asserting their role in... Read More
From Our Partners | Online
VIDEO: Amadeus on a new online travel agency landscape
VIDEO: Amadeus on a new online travel agency landscape
By Kevin May | December 13, 2018
The online travel agency landscape, according to some, is dominated by just a handful of players.... Read More
From Our Partners | Online
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
By Kevin May | December 12, 2018
Travel brands have made no secret of a desire to evolve their underlying technology and boost their... Read More
News | Technology
VIDEO: MSG.ai and WestJet on giving airlines a boost through AI
VIDEO: MSG.ai and WestJet on giving airlines a boost through AI
By PhocusWire | December 11, 2018
Artificial intelligence-led technology is often seen only through the prism of providing... Read More
From Our Partners | Technology
VIDEO: ARC on a future for airline distribution
VIDEO: ARC on a future for airline distribution
ARC (Airlines Reporting Corporation) has powered settlement services for airlines, travel agencies and... Read More
From Our Partners | Distribution
Eight trends that should shape your mobile strategy in 2019
Eight trends that should shape your mobile strategy in 2019
By Glenville Morris | December 7, 2018
Travelport Digital has released its top predictions for mobile travel in 2019. The annual Mobile... Read More
Technology
VIDEO: Facebook on messaging and mobile for travel brands
VIDEO: Facebook on messaging and mobile for travel brands
By Kevin May | December 6, 2018
The rise of mobile at the turn of the decade has now settled into a pattern that most travel brands... Read More
From Our Partners | Online
VIDEO: Forter on the dangerous world of fraud in online travel
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber... Read More
From Our Partners | Technology
Business Travel Safety 101
Business Travel Safety 101
By Groundlink | November 26, 2018
Keeping employees safe on the road. How, why and when...... Read More
Online
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Trajectory of hospitality and travel tech: Three essential points for vendor success
By Andrew Sanders - DataArt | November 20, 2018
Although historically the hotel industry has been slow to adopt new technologies, the current climate... Read More
From Our Partners | Technology
sabre-ndc-seamless
Seamless order servicing in an NDC world
By Vanessa Gonzalez, JP Olmos and Ashley Schneider - Sabre | November 19, 2018
An offer is only as good as the experience you deliver. Imagine purchasing a recommended product on... Read More
From Our Partners | Distribution
VIDEO: Global survey points to travel trends here and now
VIDEO: Global survey points to travel trends here and now
By Kevin May | November 15, 2018
Travelers say technology is key to a great experience on a trip - but to what extent?... Read More
From Our Partners | Online
REPORT: Virtual interlining - seizing the opportunity for airlines and airports
REPORT: Virtual interlining - seizing the opportunity for airlines and airports
By PhocusWire | November 12, 2018
Interlining in aviation, where passengers can connect between partner carriers, is on the cusp of... Read More
From Our Partners | Online
forter-fraud-2018-2
Travel fraud trends you need to know
By Michael Reitblat - Forter | November 5, 2018
Online fraud is rampant and travel brands are feeling the pain more than ever before. Fraud attack... Read More
From Our Partners | Technology
10 Reasons Why You Can’t Afford to Ignore Payment Fraud
10 Reasons Why You Can’t Afford to Ignore Payment Fraud
By Sift Science | November 1, 2018
A guide for the travel industry from Sift Science and PhocusWire... Read More
Technology
Possibility vs. reality: Bringing NDC to life
Possibility vs. reality: Bringing NDC to life
By Kathy Morgan - Sabre | October 29, 2018
NDC is poised to have far-reaching effects in the travel industry, but with all the preparation that... Read More
From Our Partners | Distribution
Q&A: Tech, people and policy - the evolution of travel insurance
Q&A: Tech, people and policy - the evolution of travel insurance
By Kevin May | October 29, 2018
Beth Godlin has worked in the travel insurance sector for 25 years, so is well-placed to analyze where... Read More
From Our Partners | Technology
VIDEO: Checkfront on Google's entry and where the experiences sector is heading
VIDEO: Checkfront on Google's entry and where the experiences sector is heading
By PhocusWire | October 11, 2018
Checkfront is one of the first partners for the Reserve With Google initiative - a development that... Read More
From Our Partners | Technology
VIDEO: LIVN on bringing a GDS approach to tours and activities
VIDEO: LIVN on bringing a GDS approach to tours and activities
By PhocusWire | October 11, 2018
LIVN has a pertinent perspective on how the tours and activities is likely to develop on the next few... Read More
From Our Partners | Technology
VIDEO: iSeatz on its ancillary management system
VIDEO: iSeatz on its ancillary management system
By PhocusWire | October 10, 2018
iSeatz, the travel commerce and merchandizing technology company, recently debuted its Ancillary... Read More
From Our Partners | Technology
What is next with WeChat marketing for travel brands?
What is next with WeChat marketing for travel brands?
By Sienna Parulis-Cook - Dragon Trail Interactive | October 9, 2018
Anyone who’s even scratched the surface of marketing to China will know that the mobile app and social... Read More
From Our Partners | Online
Travellers know what they want: all we have to do is listen to them
Travellers know what they want: all we have to do is listen to them
By Jon Collins - Travel Forward | October 1, 2018
When we talk about travelling customers as entities rather than people, we lose touch with one... Read More
From Our Partners | Online
Are mainstream tour and activity operators welcome on Airbnb?
Are mainstream tour and activity operators welcome on Airbnb?
By Alex Kremer - Arival | September 14, 2018
Airbnb shook the travel world when it launched Experiences in the fall of 2016.... Read More
From Our Partners | Distribution
The ultimate directory for tours and activities
The ultimate directory for tours and activities
By Douglas Quinby - Arival | September 4, 2018
The list of online travel resellers in tours, activities and attractions is long and constantly... Read More
From Our Partners | Distribution
Technology and travel are driving forward together
Technology and travel are driving forward together
By Richard Gayle - Travel Forward | July 31, 2018
There is a compelling argument that the travel industry invented ecommerce.... Read More
From Our Partners | Technology
Creating customer win-back marketing campaigns with machine learning
Creating customer win-back marketing campaigns with machine learning
By John Carney - OpenJaw Technologies | July 26, 2018
It is up to 50% easier to sell to existing customers than to win new customers. A 5% increase in... Read More
From Our Partners | Technology
NDC is coming to the industry... are you ready?
NDC is coming to the industry... are you ready?
By Erika Moore - Travelport | July 20, 2018
Do you remember how Global Distribution Systems began 40 years ago? Sometimes it's worth a quick... Read More
From Our Partners | Distribution
loyalty-travel-expedia-affiliate-network-2
Why it’s time to take a braver approach to travel loyalty
By Ariane Gorin - Expedia Partner Solutions | July 11, 2018
In 2018, many elements of the industry are at some kind of crossroads.... Read More
From Our Partners | Online
How OYO Rooms redefines living spaces with technology
How OYO Rooms redefines living spaces with technology
By Ritesh Gupta - ChinaTravelNews | July 2, 2018
The blend of technology, leveraging virtually every living space available in a destination, is... Read More
From Our Partners | Online
Corporate travel and the impact of NDC
Corporate travel and the impact of NDC
By PhocusWire | July 2, 2018
Corporate travel is a unique segment within the overall travel market with an estimated spend of $1.3... Read More
Distribution
A transformational win for hotel technology
A transformational win for hotel technology
By Mike Ford - SiteMinder | June 20, 2018
How it became possible to connect the dots... Read More
Distribution
Card-not-present fraud is the biggest threat to travel today
Card-not-present fraud is the biggest threat to travel today
By Jim Pratt - WEX | June 19, 2018
Card-not-present (CNP) fraud is of growing threat to travel companies across the globe; action is... Read More
From Our Partners | Technology
FEI on bringing the industry closer to equestrian sports
FEI on bringing the industry closer to equestrian sports
By PhocusWire | June 12, 2018
Equestrian events are complicated for its participants to attend, not least because of the equipment... Read More
From Our Partners | Technology
Connectivity Fatigue
Connectivity Fatigue
By Phocuswire | June 6, 2018
The unspoken challenge that’s crippling hotel technology innovation... Read More
Distribution
Amadeus on the constantly evolving online travel landscape
Amadeus on the constantly evolving online travel landscape
By PhocusWire | June 4, 2018
Europe's travel business will reach the long-awaited tipping point within a few years of more business... Read More
From Our Partners | Technology
Worldpay on the mobile payment journey
Worldpay on the mobile payment journey
By PhocusWire | June 1, 2018
Did you know that 50% of people would be happy to provide biometric data to make a payment?... Read More
News | Technology
OpenJaw on AI, chatbots and measuring success
OpenJaw on AI, chatbots and measuring success
By PhocusWire | May 31, 2018
Chatbots, artificial intelligence and machine learning are three of the buzz trends of the last year... Read More
From Our Partners | Technology
Rategain on a utopian vision for revenue management
Rategain on a utopian vision for revenue management
By PhocusWire | May 30, 2018
Revenue management is a discipline in the travel industry that has evolved exponentially in both... Read More
From Our Partners | Technology
Deliver great choice and personalized content to inspire travelers
Deliver great choice and personalized content to inspire travelers
By Robert Brown - Travelport | May 24, 2018
There’s no denying that online travel commerce is big business and travel bookings are the single... Read More
From Our Partners | Online
Unleash the power of genuine intelligence
Unleash the power of genuine intelligence
By Mary Pat Sullivan | March 16, 2018
The diversity of products and services in the travel industry creates a complex need for technology... Read More
From Our Partners | Technology
Do travel advertisers know what underwear you are wearing?
Do travel advertisers know what underwear you are wearing?
By Peter Strimbu | March 12, 2018
(I’ll break the suspense up front – thank goodness, no)... Read More
Online
The Young Leaders Summit
By PhocusWire | March 7, 2018
at Phocuswight Europe 2018 Are you a rising star in travel? Apply now (deadline is 30 March)... Read More
Technology
Phocuswright Europe 2018: 15-17 May
Phocuswright Europe 2018: 15-17 May
By Phocuswright Marketing | February 28, 2018
Phocuswright Europe will once again be the annual meeting place for European industry leaders who... Read More
Online
Artificial Intelligence and Travel Video
Artificial Intelligence and Travel Video
By Kulin Strimbu | February 5, 2018
SPONSORED: The travel industry is just barely sinking baby teeth into Machine Learning, so how does... Read More
Technology
Machine Learning - The future of fighting fraud in the travel industry
Machine Learning - The future of fighting fraud in the travel industry
By Phocuswire | January 22, 2018
The travel industry is evolving, and market-leading companies must invest in digital trust to stay... Read More
Technology
The Power of Email Marketing in Hospitality
The Power of Email Marketing in Hospitality
By PhocusWire | January 8, 2018
At the end of 2017, Marc Heyneker, Revinate’s co-founder and CEO, and Erica Rich, Revinate's senior... Read More
Online
worldpay-credit-card
Worldpay unveils Global Payments Report
By PhocusWire | December 8, 2017
Cross-industry payment technology provider Worldpay recently launched its Global Payments Report for... Read More
From Our Partners | Technology
Hoteliers must pressure OTAs in competition for direct bookings
Hoteliers must pressure OTAs in competition for direct bookings
By Patrick Bosworth - Duetto | December 4, 2017
At The Phocuswright Conference last month, I heard plenty of chatter from hoteliers about the major... Read More
From Our Partners | Distribution
asia-pacific-traveler-trends
Expedia Media Solutions on the Asia-Pacific traveler
By PhocusWire | November 29, 2017
The digital behaviour of travelers in China, Japan and Australia was the subject of a recent study by... Read More
From Our Partners | Online
perimeterX-SC-4
PerimeterX on the evolution of bots
By PhocusWire | November 27, 2017
The startup's security service, Bot Defender, accurately protects commerce, media and enterprise... Read More
From Our Partners | Technology
allianz-partner
Allianz on perfecting the art of travel insurance
By Mary Pat Sullivan | November 15, 2017
Allianz Worldwide Partners launched the third generation of its Fusion CORE ancillary revenue... Read More
News