From Our Partners
The travel forecast is uncertain, other than the presence of the cloud
The travel forecast is uncertain, other than the presence of the cloud
By George Dumitru - WBE.travel | September 21, 2020
We analyze why fixed costs when there is no revenue, or even the realistic prospect of an uplift in... Read More
From Our Partners | Distribution
Hotel runner square post covid
How hotels and travel agencies can prepare for a post-pandemic future
By HotelRunner | September 14, 2020
In order to be fit for a post-COVID future, hotels must continue to manage cancellations effectively,... Read More
News | Distribution
What will bring back confidence in travel?
What will bring back confidence in travel?
By Kyle Moore - Travelport | August 25, 2020
Travelers, before they book, need reassurance that travel is safe. COVID-19 has rocked traveler... Read More
From Our Partners | Distribution
Why 1989 holds the key to hospitality's recovery
Why 1989 holds the key to hospitality's recovery
By Chinmai Sharma - RateGain | August 23, 2020
This was the year when the hospitality industry went through a "democratization" as hotel chains... Read More
From Our Partners | Distribution
Creating a 360-degree customer view in a COVID-19 world
Creating a 360-degree customer view in a COVID-19 world
By Brian Lewis - Openjaw Technologies | August 3, 2020
Airlines can use device ID, browser behavior, transaction insights and other contextual data to create... Read More
From Our Partners | Distribution
REPORT: How data partnerships can speed up recovery
REPORT: How data partnerships can speed up recovery
By Marisa Garcia | August 3, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed an... Read More
From Our Partners | Technology
The real cost of issuing an interline ticket
The real cost of issuing an interline ticket
By Gaurav Agarwal | August 3, 2020
As airlines take measured steps towards recovery in a post-COVID world, the aviation industry faces a... Read More
From Our Partners | Distribution
Hotel payment optimization long overdue - and "just in time"
Hotel payment optimization long overdue - and "just in time"
By Ixaris | July 31, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them... Read More
From Our Partners | Technology
COVID-19 summer booking trends for hoteliers
COVID-19 summer booking trends for hoteliers
By Alison Guillot - Amadeus | July 29, 2020
Discover the latest travel and hotel booking trends during the coronavirus pandemic and how to... Read More
From Our Partners | Distribution
How can travel brands keep customers apprised of border regulations and leisure options?
How can travel brands keep customers apprised of border regulations and leisure options?
By Jennifer Phillips April - Smartvel | July 27, 2020
An increase in travelers is good news for airlines that have been hard hit during the pandemic. As the... Read More
From Our Partners | Online
Two unexpected hotel trends to watch during COVID-19 recovery
Two unexpected hotel trends to watch during COVID-19 recovery
By Onyx | July 27, 2020
We’ve broken down two key global and U.S. trends that are shaping our outlook for hotel and travel... Read More
From Our Partners | Distribution
Airline merchandizing - Finding growth in a time of survival
Airline merchandizing - Finding growth in a time of survival
By Datalex | July 6, 2020
Traditional industry benchmarks, KPIs and insights are now obsolete. However, while uncertainty... Read More
From Our Partners | Distribution
Six ways to improve travel program compliance
Six ways to improve travel program compliance
By Terri Buscemi - Amex GBT | July 6, 2020
Concerns about travelers’ well-being and cost control have renewed travel managers’ focus on improving... Read More
From Our Partners | Technology
Hotel distribution post-pandemic - How not to throw caution to the wind
Hotel distribution post-pandemic - How not to throw caution to the wind
By Nir Dupler - Fornova | June 29, 2020
With travel now opening up at a tethering pace after months of no demand, the hospitality industry is... Read More
From Our Partners | Distribution
How travel brands can communicate, establish trust and build loyalty in a crisis
How travel brands can communicate, establish trust and build loyalty in a crisis
By Kevin May | June 29, 2020
PhocusWire spoke to Salesforce about how the company helped many of its customers through the COVID-19... Read More
From Our Partners | Online
new-normal-travel-activities-2
Paving the road ahead for activities in the new normal of travel
By Eric Gnock Fah - Klook | June 29, 2020
In order to capture growth in this current climate, businesses need to be opportunistic, agile and... Read More
From Our Partners | Online
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
By Jennifer Phillips April - Smartvel | June 29, 2020
With frequent changes and no single source of information, the travel industry is in a quandary. How... Read More
From Our Partners | Online
Using data to inform your hotel's rebound and recovery
Using data to inform your hotel's rebound and recovery
By Cori Uddenberg - Screen Pilot | June 29, 2020
The age of coronavirus is high on questions and low on answers. Many of the challenges COVID-19... Read More
From Our Partners | Distribution
3 ways to increase hotel bookings profitability by 36%
3 ways to increase hotel bookings profitability by 36%
By Doron Nadivi - Pruvo | June 16, 2020
The hotel selling landscape has multiple obstacles that prevent travel companies from maximizing their... Read More
From Our Partners | Distribution
NDC in a post-coronavirus world of airline distribution, part 2
NDC in a post-coronavirus world of airline distribution, part 2
By Paul Byrne - OpenJaw Technologies | June 5, 2020
Travel distribution transformation will accelerate as airlines begin to recover from the crisis. Why... Read More
From Our Partners | Distribution
NDC in a post-coronavirus world of airline distribution, part 1
NDC in a post-coronavirus world of airline distribution, part 1
By Paul Byrne - OpenJaw Technologies | June 3, 2020
As we all work our way through the ramification of the impact of COVID-19, we can now see how fear of... Read More
From Our Partners | Distribution
How to manage your hotel’s revenue strategy during a crisis
How to manage your hotel’s revenue strategy during a crisis
By Kevin Brown - Amadeus  | April 2, 2020
In times of uncertainty, it’s critical for hoteliers to focus on building trust with customers and... Read More
From Our Partners | Distribution
Airline partnerships at forefront of building the most efficient global air transport ecosystem
Airline partnerships at forefront of building the most efficient global air transport ecosystem
By Dohop  | March 26, 2020
Many airlines maintain partnerships with each other, be it in the form of bilateral arrangements or by... Read More
From Our Partners | Distribution
How data is shaping the traveler experience
How data is shaping the traveler experience
By AirPlus  | March 17, 2020
Data today is an integral part in travel management. It’s helping travel managers tell the story of... Read More
From Our Partners | Technology
Looking beyond the coronavirus chicane to accelerate growth for travel
Looking beyond the coronavirus chicane to accelerate growth for travel
By Apurva Chamaria - RateGain.  | March 16, 2020
This is not the first time in this century that the travel and tourism industry is at the center of a... Read More
From Our Partners | Technology
modern-companies-disrupt-business-travel
How modern companies are disrupting business travel
By Travelstop  | March 4, 2020
For decades, people had two ways to make travel arrangements. There’s the DIY approach, beloved by... Read More
From Our Partners | Online
Connect with Gen Z travelers in a disruptive world
Connect with Gen Z travelers in a disruptive world
By Facebook Business  | February 28, 2020
Technology delivers a world of travel options right to a traveler's fingertips. They go online to find... Read More
From Our Partners | Online
REPORT: Gender diversity in the travel industry
REPORT: Gender diversity in the travel industry
By Deanna Ting  | February 25, 2020
A huge gap often exists among industry leaders in terms of understanding what’s necessary for creating... Read More
From Our Partners | Online
Debunking the myths of the Next Generation Storefront for airlines
Debunking the myths of the Next Generation Storefront for airlines
By Gianni Cataldo - ATPCO  | February 24, 2020
As with any industry-disrupting innovation, good news travels fast but misinformation flies at Mach... Read More
From Our Partners | Distribution
Stand out with creative to win with today’s travel consumers
Stand out with creative to win with today’s travel consumers
By Facebook Business  | February 18, 2020
As machine learning becomes increasingly sophisticated at finding relevant travelers throughout the... Read More
From Our Partners | Online
How Kiwi.com is becoming the first virtual global supercarrier
How Kiwi.com is becoming the first virtual global supercarrier
By Julia Gumeniuk - Kiwi.com  | February 5, 2020
Oliver Dlouhý, CEO and co-founder of Kiwi.com, shares the company’s journey and its brand-new vision.... Read More
From Our Partners | Distribution
Keep an eye out for these 5 business travel trends in 2020 and beyond
Keep an eye out for these 5 business travel trends in 2020 and beyond
By Travelstop  | February 4, 2020
Now is a good time to look ahead and see what’s in store for the business travel sector in 2020 and... Read More
From Our Partners | Technology
Tech trends enabling customer acquisition and end-to-end engagement in 2020
Tech trends enabling customer acquisition and end-to-end engagement in 2020
By Sinead Reilly and Glenville Morris - Travelport  | January 20, 2020
Travelport's most recent trends report has blended industry expert opinions with a survey of 23,000... Read More
From Our Partners | Online
REPORT: NDC, AI and the building blocks of airline retail
REPORT: NDC, AI and the building blocks of airline retail
By Marisa Garcia | January 17, 2020
In this exclusive report from PhocusWire's Marisa Garcia, produced in association with PROS, we take... Read More
From Our Partners | Distribution
The digital travel revolution, next-gen consumers and the role of insurance
The digital travel revolution, next-gen consumers and the role of insurance
By PhocusWire | January 6, 2020
Over the course of two interviews, PhocusWire spoke to Beth Godlin, president at the Aon Travel... Read More
From Our Partners | Technology
Solo travel and its promising business opportunity
Solo travel and its promising business opportunity
By Eric Gnock Fah - Klook  | January 6, 2020
Klook's Eric Gnock Fah explains why travel industry leaders should keep tabs on skyrocketing global... Read More
From Our Partners | Online
VIDEO: OAG on travel startups, access to data and connecting the dots for everyone
VIDEO: OAG on travel startups, access to data and connecting the dots for everyone
January 2, 2020
Data and travel are merging at a pace unlike anything the market has seen before - something that... Read More
From Our Partners | Technology
REPORT: Growth in intermodal transport
REPORT: Growth in intermodal transport
By PhocusWire | December 30, 2019
In this report, produced in association with FromAtoB, we look at the factors driving growth in... Read More
From Our Partners | Distribution
Travel tech: A glimpse into the future
Travel tech: A glimpse into the future
By PhocusWire | December 24, 2019
Travel Technology Europe is back for its 17th year on February 26-27, 2020, and will once again... Read More
From Our Partners | Technology
VIDEO: Amadeus on navigating travel's "perfect storm"
VIDEO: Amadeus on navigating travel's "perfect storm"
By PhocusWire | December 23, 2019
A business discussion, facilitated by Yeoh Siew Hoon, founder at WebInTravel, asked industry leaders... Read More
From Our Partners | Online
wex-pratt-op-ed-next-decade-predictions
Predictions for the next decade of travel
By Jim Pratt - WEX  | December 17, 2019
WEX senior vice president Jim Pratt predicts rapid innovation will reshape the travel industry in the... Read More
From Our Partners | Technology
Five ways to ace hospitality marketing in 2020
Five ways to ace hospitality marketing in 2020
By Apurva Chamaria - RateGain  | December 12, 2019
A variety of platforms and digital touchpoints that marketers can use to connect with travelers.... Read More
From Our Partners | Distribution
Nobody wants to be a support ticket - power of real-time comms and service recovery
Nobody wants to be a support ticket - power of real-time comms and service recovery
By Ford Blakely - Zingle  | December 2, 2019
In our real-time economy, even the slightest delay or missed expectation can be the difference between... Read More
From Our Partners | Technology
Getting personal – how airlines evolve pricing strategies to emulate the e‐commerce world
Getting personal – how airlines evolve pricing strategies to emulate the e‐commerce world
By Harald Eisenaecher - Infare  | November 27, 2019
As competitor airfares change often, airlines need to constantly monitor those fluctuations and... Read More
From Our Partners | Distribution
Business travel in Asia is only going to get bigger and better
Business travel in Asia is only going to get bigger and better
By Travelstop  | November 26, 2019
Asia’s corporate travel market is booming. In fact, they expect corporate travel spending in Asia... Read More
From Our Partners | Online
b2b-travel-payments-mastercard-2
B2B travel payments: It’s time to improve the experience
By Mastercard  | November 25, 2019
It seems that business to business payments across the travel space have a long way to go to catch up... Read More
From Our Partners | Technology
Amadeus talks trends, Innovation and platform
Amadeus talks trends, Innovation and platform
By Mark Bedard  | November 18, 2019
If the current hospitality industry could be summed up in a single word it could be this: evolution.... Read More
From Our Partners | Technology
One & Done vs. Many Happy Returns: An important choice for travel marketers
One & Done vs. Many Happy Returns: An important choice for travel marketers
By Mark Capps and Coleen Kuehn - Merkle  | November 13, 2019
The discerning travel marketer would prefer to pull in as many repeat customers as possible with... Read More
From Our Partners | Online
Latin Americans love to travel – and your company should seize this market
Latin Americans love to travel – and your company should seize this market
By PhocusWire | November 12, 2019
EBANX's head of travel, Matthew Nutting, highlights the growth of Latin America’s travel market and... Read More
From Our Partners | Technology
How do you like those apples? Easy comparison shopping with new storefront
How do you like those apples? Easy comparison shopping with new storefront
By Diane Dunigan / Lindsay Rose - Sabre Travel Network  | November 6, 2019
Airlines are challenged to create and display offers in ways that are both differentiated and easy to... Read More
From Our Partners | Distribution
How can your smart watch and mobile help you boost hotel revenues on the go?
How can your smart watch and mobile help you boost hotel revenues on the go?
By Apurva Chamaria - RateGain  | November 5, 2019
Revenue managers need flexibility and responsiveness that comes from mobile notifications. And so we... Read More
From Our Partners | Technology
insuretech-travel-cover-genius-1
Insurtech innovation can digitally transform the travel sector
By Patrick Young - Cover Genius  | November 4, 2019
Digital transformation has the potential to radically reshape the world around us, from healthcare and... Read More
From Our Partners | Technology
REPORT: The real value of the bedbank distribution model
REPORT: The real value of the bedbank distribution model
By Robert Cole - PhocusWire  | October 30, 2019
This PhocusWire/Hotelbeds report is a comprehensive overview of the bedbank sector, including details... Read More
From Our Partners | Distribution
Why activities should focus on providing an omnichannel experience
Why activities should focus on providing an omnichannel experience
By PhocusWire | October 28, 2019
Data from Checkfront indicates booking activity has been shifting in recent years, highlighting the... Read More
From Our Partners | Distribution
Why zero‐friction is the future of the travel industry
Why zero‐friction is the future of the travel industry
By Facebook Business  | October 24, 2019
The modern traveler expects nothing less than a frictionless experience and the travel companies that... Read More
From Our Partners | Online
Bringing science and control to airline retail
Bringing science and control to airline retail
By Stanislava Yordanova - PROS  | October 10, 2019
In the next decade we should expect the disruption of the airline industry to continue to accelerate;... Read More
From Our Partners | Distribution
What billions of GDS data signals tell us about traveler booking behavior
What billions of GDS data signals tell us about traveler booking behavior
By Robert Brown - Travelport  | October 7, 2019
The report investigates the six dominant traveler personas that make up global travel bookings – solo... Read More
From Our Partners | Online
Q&A: Western Union on a complex but manageable world of currencies and payments
Q&A: Western Union on a complex but manageable world of currencies and payments
By PhocusWire | October 7, 2019
PhocusWire spoke to Jonathan Lee, Western Union's director for enterprise payment partnerships, to... Read More
From Our Partners | Technology
Bold and evergreen: The Irish advantage in travel technology
Bold and evergreen: The Irish advantage in travel technology
By Marisa Garcia - PhocusWire  | October 3, 2019
There must be something in the water, or maybe it’s all of that fresh air, but Ireland is evergreen... Read More
From Our Partners | Technology
REPORT: Building lifetime value in travel through travel recommendations
REPORT: Building lifetime value in travel through travel recommendations
By Marisa Garcia - PhocusWire  | October 3, 2019
We explore the power of personal recommendations in the travel sector, as well as the best way to... Read More
From Our Partners | Online
Why destination content is a must and which airlines are outperforming others in this category
Why destination content is a must and which airlines are outperforming others in this category
By Iñigo Valenzuela - Smartvel  | October 1, 2019
By providing inspirational content, airlines can find new ways to connect with future clients and give... Read More
From Our Partners | Online
VIDEO: CarTrawler on the value of mobility for airlines
VIDEO: CarTrawler on the value of mobility for airlines
By PhocusWire | September 23, 2019
"Mobility" is fast becoming the word of the moment in the travel industry, and airlines are looking at... Read More
From Our Partners | Distribution
VIDEO: Dohop on a B2B strategy for virtual interlining and knocking on airline doors
VIDEO: Dohop on a B2B strategy for virtual interlining and knocking on airline doors
September 20, 2019
The virtual interlining space has grown out of nowhere in the past few years, with new entrants... Read More
From Our Partners | Technology
VIDEO: Facebook Messenger Business on airlines getting chatty
VIDEO: Facebook Messenger Business on airlines getting chatty
By PhocusWire | September 17, 2019
With millions of businesses and consumers using the service, it's no wonder the aviation sector is... Read More
From Our Partners | Online
VIDEO: Infare on the importance of data and intelligence for airlines
VIDEO: Infare on the importance of data and intelligence for airlines
By PhocusWire | September 16, 2019
Airlines sit on piles of data, perhaps more than any other element within the travel, tourism and... Read More
From Our Partners | Technology
VIDEO: PROS on a new future for retail with airlines
VIDEO: PROS on a new future for retail with airlines
By PhocusWire | September 13, 2019
The PROS acquisition of Travelaer in August this year has put the multi-industry technology... Read More
From Our Partners | Technology
How SCA will affect the travel industry
How SCA will affect the travel industry
By Eric Liebman and Marc Van Puyvelde  | September 5, 2019
We look at the timeline and milestones for the SCA roll-out and the impact of different SCA use... Read More
From Our Partners | Technology
REPORT: Can AI help OTAs earn customer loyalty?
REPORT: Can AI help OTAs earn customer loyalty?
By Marisa Garcia  | July 22, 2019
In this report, we’ll explore how using advanced technology and artificial intelligence can help OTAs... Read More
From Our Partners | Technology
Forget tech - Hoteliers are struggling with the law
Forget tech - Hoteliers are struggling with the law
By Renee Robbie - SiteMinder  | July 8, 2019
This September, another European standard known as PSD2 (the second Payment Services Directive) and... Read More
From Our Partners | Technology
What can we learn from top tourism boards about the digital experience?
What can we learn from top tourism boards about the digital experience?
By Iñigo Valenzuela - Smartvel  | June 25, 2019
With the unprecedented increase in tourism in recent years, destinations have been experiencing an... Read More
From Our Partners | Online
Conversational commerce and the travel industry: it’s time to say hello
Conversational commerce and the travel industry: it’s time to say hello
By Messenger Business  | June 24, 2019
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to... Read More
From Our Partners | Online
REPORT: How mobility as a service is bringing rail to the forefront
REPORT: How mobility as a service is bringing rail to the forefront
By PhocusWire | June 24, 2019
Rail may not have moved as quickly into the digital age as other segments of travel but now is the... Read More
From Our Partners | Technology
Accor’s renewed focus – aspirational and experiential aspects of a guest
Accor’s renewed focus – aspirational and experiential aspects of a guest
By Ritesh Gupta - China Travel News  | June 20, 2019
The hospitality group asserts that it has moved on from being owner of properties to owning the... Read More
From Our Partners | Technology
Will food delivery apps eliminate the need for hotel room service?
Will food delivery apps eliminate the need for hotel room service?
By PhocusWire | June 17, 2019
In recent years, new options for on-demand, personalized meals have emerged – initially disrupting the... Read More
From Our Partners | Technology
REPORT: Measuring true impact in digital advertising
REPORT: Measuring true impact in digital advertising
By PhocusWire | June 17, 2019
Travel marketers have ramped up their digital advertising budgets, their focus on measuring the true... Read More
From Our Partners | Online
VIDEO: Amadeus on an exciting evolution for online travel agencies
VIDEO: Amadeus on an exciting evolution for online travel agencies
By PhocusWire | June 5, 2019
Online travel agencies hold an important position in the ecosystem of search and buying travel... Read More
From Our Partners | Online
Are your demand channels taking more than commission?
Are your demand channels taking more than commission?
By Chinmai Sharma - DHISCO  | May 31, 2019
Let me start by getting something out of the way: commissions in hospitality distribution are fair.... Read More
From Our Partners | Distribution
max-kraynov-aviasales-phocuswright-europe-2019
VIDEO: AviaSales on Google-proofing a travel business
By PhocusWire | May 31, 2019
Russia-based metasearch engine AviaSales has been in the market for ten years, so has seen... Read More
From Our Partners | Online
VIDEO: RateGain on getting Smart with distribution
VIDEO: RateGain on getting Smart with distribution
By PhocusWire | May 29, 2019
When hospitality brands and intermediaries consider what is happening in other sectors and how the... Read More
From Our Partners | Technology
VIDEO: Vrbo on being an innovator in private accommodation
VIDEO: Vrbo on being an innovator in private accommodation
By PhocusWire | May 24, 2019
Fresh from its rebrand and new positioning within the Expedia Group's vacation rental strategy, Vrbo... Read More
From Our Partners | Technology
How online travel agencies can simplify the shopping process
How online travel agencies can simplify the shopping process
By J.P. Ephithite - Travelport  | May 22, 2019
Travelport discusses how online travel brands can streamline the shopping process for customers.... Read More
From Our Partners | Online
How is fare disparity becoming a silent killer of airlines?
How is fare disparity becoming a silent killer of airlines?
By Apurva Chamaria - Rategain  | May 16, 2019
Rate parity for hotels has been a favorite topic that generates a lot of questions, excitement and... Read More
From Our Partners | Distribution
What we’ve learned from tracking more than 280M online bookings
What we’ve learned from tracking more than 280M online bookings
By SaleCycle  | May 13, 2019
Over the past year, we have tracked more than 280 million online bookings and abandonments from their... Read More
From Our Partners | Online
On a strong growth curve, independent hotels look to personalization to sustain success
On a strong growth curve, independent hotels look to personalization to sustain success
By Diane Merlino  | May 10, 2019
As revenue growth for independent hotels continues to outpace branded properties, many are turning to... Read More
From Our Partners | Technology
How to deepen the relationship between tour and attraction suppliers and distributors
How to deepen the relationship between tour and attraction suppliers and distributors
By Melanie Ryan Meador - Redeam  | April 18, 2019
Distributors can make great business partners, but they’re also keen to make the most money off... Read More
From Our Partners | Distribution
Retailing for hoteliers: What it is and what you need to do
Retailing for hoteliers: What it is and what you need to do
By Diane Merlino  | April 17, 2019
From selling guest rooms and hotel services differently to monetizing under-utilized spaces and... Read More
From Our Partners | Technology
Task management automation takes hold in hospitality
Task management automation takes hold in hospitality
By PhocusWire | April 17, 2019
After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly... Read More
From Our Partners | Technology
Prep for parity: everything hotels and online travel agencies need to know
Prep for parity: everything hotels and online travel agencies need to know
By Clive Wood - OTA Insight  | April 8, 2019
The parity problem is not going away, but actionable data can help hoteliers address the problem and... Read More
From Our Partners | Distribution
Travel policy 3.0: Six data-powered updates to improve corporate travel
Travel policy 3.0: Six data-powered updates to improve corporate travel
By Ryan Wenger - WhereTo  | April 5, 2019
Unlike the blunt rules of the analogue age, the new rules bear digital precision, and take advantage... Read More
From Our Partners | Technology
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
By Jim Pratt - WEX Corporate Payments  | April 4, 2019
Traditionally, consumer card details have been handed over to a booking agent, then to an airline or... Read More
From Our Partners | Technology
Why travelers expect brands to deliver an omnichannel experience from start to end?
Why travelers expect brands to deliver an omnichannel experience from start to end?
By Íñigo Valenzuela - Smartvel  | April 3, 2019
It has become the trend for customers to reach out to several touchpoints for inspiration, price... Read More
From Our Partners | Online
Millennials: Have kids, will travel
Millennials: Have kids, will travel
By Monya Mandich - Expedia Group Media Solutions.  | April 1, 2019
Generation Alpha is increasingly taking over the headlines from Millennials and Generation Z and... Read More
From Our Partners | Online
PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
By Worldpay  | March 29, 2019
Urgent things to learn: a payment directive shall require new customer authentication to be applied to... Read More
From Our Partners | Technology
Why hoteliers should jump on the personalization bandwagon
Why hoteliers should jump on the personalization bandwagon
By Diane Merlino  | March 27, 2019
While technology plays a critical role on the facilitation side, the primary push for personalization... Read More
From Our Partners | Technology
REPORT: The reality of modern airline retail - when the sky isn't the limit
REPORT: The reality of modern airline retail - when the sky isn't the limit
By PhocusWire | March 26, 2019
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
From Our Partners | Distribution
The digital transformation of group business travel - are you ready?
The digital transformation of group business travel - are you ready?
By Diane Merlino  | March 20, 2019
Consumers expect online offers and recommendations that are tailored to their individual preferences.... Read More
From Our Partners | Technology
Changes in consumer booking patterns reshape distribution strategies for hoteliers
Changes in consumer booking patterns reshape distribution strategies for hoteliers
By Diane Merlino  | March 18, 2019
As hoteliers grapple with implementing diverse distribution strategies, emerging trends around channel... Read More
From Our Partners | Distribution
Ditching direct: It may be time to reconsider your GDS and OTA connections
Ditching direct: It may be time to reconsider your GDS and OTA connections
By Kyle Moore - RateGain  | March 4, 2019
The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had... Read More
From Our Partners | Distribution
Understanding how events affect demand and pricing for the car rental business
Understanding how events affect demand and pricing for the car rental business
By Apurva Chamaria - RateGain  | March 1, 2019
A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More
From Our Partners | Technology
4 tips to help hoteliers create an effective distribution strategy
4 tips to help hoteliers create an effective distribution strategy
By Diane Merlino  | February 28, 2019
Hoteliers who want to gain and hold a competitive edge in today’s fragmented marketplace need to... Read More
From Our Partners | Distribution
Solutions for your mobile payment journey
Solutions for your mobile payment journey
By Worldpay  | February 21, 2019
With the massive shift of people using mobile phones, travel companies should look to offer a seamless... Read More
News | Technology
The false promise of hospitality technology integration
The false promise of hospitality technology integration
By Gaurav Singh - RateGain  | February 19, 2019
The industry should do more to give hoteliers a seamless end-to-end experience for them to... Read More
News | Distribution
webinar-february-2019-amadeus-hospitality-4
Building blocks of the group experience - considering needs of planners, groups and guests
By Amadeus  | February 13, 2019
The changing face of “groups” is an interesting case study in how hotels must be on top of industry... Read More
News | Technology
What you can learn from three of the most inspirational travel campaigns of 2018
What you can learn from three of the most inspirational travel campaigns of 2018
By Expedia Group Media Solutions  | January 30, 2019
We share some of the award‐winning digital ad campaigns that effectively tapped into strategic media... Read More
News | Online
Busting a billion-dollar digital myth for cruise lines
Busting a billion-dollar digital myth for cruise lines
By Apurva Chamaria - RateGain  | January 28, 2019
Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars... Read More
From Our Partners | Technology
NDC is not just a standard – it’s a signal to the industry
NDC is not just a standard – it’s a signal to the industry
By Stu Waldron - Travelport  | January 24, 2019
In order to understand what NDC means for businesses and where the industry is heading, it is... Read More
News | Distribution
Fragmentation continues to shape the competitive landscape for hoteliers
Fragmentation continues to shape the competitive landscape for hoteliers
By Diane Merlino  | January 23, 2019
This analysis examines how the hospitality industry, from accommodation options to distribution... Read More
News | Distribution
REPORT: Dynamic travel packaging - The next game-changer
REPORT: Dynamic travel packaging - The next game-changer
By PhocusWire | January 18, 2019
Dynamic packaging has been growing and evolving for the past ten years and this trend will continue to... Read More
From Our Partners | Distribution
How are companies really facing personalization in the travel industry?
How are companies really facing personalization in the travel industry?
By Íñigo Valenzuela - Smartvel | January 6, 2019
The discussions revolving around the future of the travel industry are endless. Every article, podcast... Read More
From Our Partners | Online
VIDEO: Amadeus For Developers on getting the right tools
VIDEO: Amadeus For Developers on getting the right tools
By Kevin May | December 27, 2018
To create new travel experiences, innovators like startups and developers need to get connected to... Read More
From Our Partners | Startups
VIDEO: WNS on new frameworks for personalization
VIDEO: WNS on new frameworks for personalization
By Kevin May | December 21, 2018
Personalization is not a new concept in the travel industry - but the next level of engagement between... Read More
From Our Partners | Technology
VIDEO: OAG on adding tech to intelligence
VIDEO: OAG on adding tech to intelligence
By Kevin May | December 19, 2018
The combination of innovation and technology in aviation has never been as strong and, most... Read More
From Our Partners | Technology
VIDEO: Arkose Labs on beating hackers at their own game
VIDEO: Arkose Labs on beating hackers at their own game
By Kevin May | December 18, 2018
Cyber attacks are getting increasingly sophisticated, as numerous events over the course of 2018 have... Read More
From Our Partners | Technology
The Gen Z and Millennial mindset: capturing the attention of these young and fast-growing generations
The Gen Z and Millennial mindset: capturing the attention of these young and fast-growing generations
By Lisa Lindberg - Expedia Group Media Solutions | December 17, 2018
Today’s younger generations are redefining the rules of engagement and asserting their role in... Read More
From Our Partners | Online
VIDEO: Amadeus on a new online travel agency landscape
VIDEO: Amadeus on a new online travel agency landscape
By Kevin May | December 13, 2018
The online travel agency landscape, according to some, is dominated by just a handful of players.... Read More
From Our Partners | Online
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
By Kevin May | December 12, 2018
Travel brands have made no secret of a desire to evolve their underlying technology and boost their... Read More
News | Technology
VIDEO: Netomi and WestJet on giving airlines a boost through AI
VIDEO: Netomi and WestJet on giving airlines a boost through AI
By PhocusWire | December 11, 2018
Artificial intelligence-led technology is often seen only through the prism of providing... Read More
From Our Partners | Technology
VIDEO: ARC on a future for airline distribution
VIDEO: ARC on a future for airline distribution
December 10, 2018
ARC (Airlines Reporting Corporation) has powered settlement services for airlines, travel agencies and... Read More
From Our Partners | Distribution
VIDEO: Facebook on messaging and mobile for travel brands
VIDEO: Facebook on messaging and mobile for travel brands
By Kevin May | December 6, 2018
The rise of mobile at the turn of the decade has now settled into a pattern that most travel brands... Read More
From Our Partners | Online
VIDEO: Forter on the dangerous world of fraud in online travel
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber... Read More
From Our Partners | Technology
dataart-hotel-technology-v2
Trajectory of hospitality and travel tech: Three essential points for vendor success
By Andrew Sanders - DataArt | November 20, 2018
Although historically the hotel industry has been slow to adopt new technologies, the current climate... Read More
From Our Partners | Technology
sabre-ndc-seamless
Seamless order servicing in an NDC world
By Vanessa Gonzalez, JP Olmos and Ashley Schneider - Sabre | November 19, 2018
An offer is only as good as the experience you deliver. Imagine purchasing a recommended product on... Read More
From Our Partners | Distribution
VIDEO: Global survey points to travel trends here and now
VIDEO: Global survey points to travel trends here and now
By Kevin May | November 15, 2018
Travelers say technology is key to a great experience on a trip - but to what extent?... Read More
From Our Partners | Online
REPORT: Virtual interlining - seizing the opportunity for airlines and airports
REPORT: Virtual interlining - seizing the opportunity for airlines and airports
By PhocusWire | November 12, 2018
Interlining in aviation, where passengers can connect between partner carriers, is on the cusp of... Read More
From Our Partners | Online
forter-fraud-2018-2
Travel fraud trends you need to know
By Michael Reitblat - Forter | November 5, 2018
Online fraud is rampant and travel brands are feeling the pain more than ever before. Fraud attack... Read More
From Our Partners | Technology
Possibility vs. reality: Bringing NDC to life
Possibility vs. reality: Bringing NDC to life
By Kathy Morgan - Sabre | October 29, 2018
NDC is poised to have far-reaching effects in the travel industry, but with all the preparation that... Read More
From Our Partners | Distribution
Q&A: Tech, people and policy - the evolution of travel insurance
Q&A: Tech, people and policy - the evolution of travel insurance
By Kevin May | October 29, 2018
Beth Godlin has worked in the travel insurance sector for 25 years, so is well-placed to analyze where... Read More
From Our Partners | Technology
VIDEO: Checkfront on Google's entry and where the experiences sector is heading
VIDEO: Checkfront on Google's entry and where the experiences sector is heading
By PhocusWire | October 11, 2018
Checkfront is one of the first partners for the Reserve With Google initiative - a development that... Read More
From Our Partners | Technology
VIDEO: LIVN on bringing a GDS approach to tours and activities
VIDEO: LIVN on bringing a GDS approach to tours and activities
By PhocusWire | October 11, 2018
LIVN has a pertinent perspective on how the tours and activities is likely to develop on the next few... Read More
From Our Partners | Technology
VIDEO: iSeatz on its ancillary management system
VIDEO: iSeatz on its ancillary management system
By PhocusWire | October 10, 2018
iSeatz, the travel commerce and merchandizing technology company, recently debuted its Ancillary... Read More
From Our Partners | Technology
What is next with WeChat marketing for travel brands?
What is next with WeChat marketing for travel brands?
By Sienna Parulis-Cook - Dragon Trail Interactive | October 9, 2018
Anyone who’s even scratched the surface of marketing to China will know that the mobile app and social... Read More
From Our Partners | Online
Travellers know what they want: all we have to do is listen to them
Travellers know what they want: all we have to do is listen to them
By Jon Collins - Travel Forward | October 1, 2018
When we talk about travelling customers as entities rather than people, we lose touch with one... Read More
From Our Partners | Online
Are mainstream tour and activity operators welcome on Airbnb?
Are mainstream tour and activity operators welcome on Airbnb?
By Alex Kremer - Arival | September 14, 2018
Airbnb shook the travel world when it launched Experiences in the fall of 2016.... Read More
From Our Partners | Distribution
The ultimate directory for tours and activities
The ultimate directory for tours and activities
By Douglas Quinby - Arival | September 4, 2018
The list of online travel resellers in tours, activities and attractions is long and constantly... Read More
From Our Partners | Distribution
Technology and travel are driving forward together
Technology and travel are driving forward together
By Richard Gayle - Travel Forward | July 31, 2018
There is a compelling argument that the travel industry invented ecommerce.... Read More
From Our Partners | Technology
Creating customer win-back marketing campaigns with machine learning
Creating customer win-back marketing campaigns with machine learning
By John Carney - OpenJaw Technologies | July 26, 2018
It is up to 50% easier to sell to existing customers than to win new customers. A 5% increase in... Read More
From Our Partners | Technology
NDC is coming to the industry... are you ready?
NDC is coming to the industry... are you ready?
By Erika Moore - Travelport | July 20, 2018
Do you remember how Global Distribution Systems began 40 years ago? Sometimes it's worth a quick... Read More
From Our Partners | Distribution
loyalty-travel-expedia-affiliate-network-2
Why it’s time to take a braver approach to travel loyalty
By Ariane Gorin - Expedia Partner Solutions | July 11, 2018
In 2018, many elements of the industry are at some kind of crossroads.... Read More
From Our Partners | Online
How OYO Rooms redefines living spaces with technology
How OYO Rooms redefines living spaces with technology
By Ritesh Gupta - ChinaTravelNews | July 2, 2018
The blend of technology, leveraging virtually every living space available in a destination, is... Read More
From Our Partners | Online
Card-not-present fraud is the biggest threat to travel today
Card-not-present fraud is the biggest threat to travel today
By Jim Pratt - WEX | June 19, 2018
Card-not-present (CNP) fraud is of growing threat to travel companies across the globe; action is... Read More
From Our Partners | Technology
FEI on bringing the industry closer to equestrian sports
FEI on bringing the industry closer to equestrian sports
By PhocusWire | June 12, 2018
Equestrian events are complicated for its participants to attend, not least because of the equipment... Read More
From Our Partners | Technology
Amadeus on the constantly evolving online travel landscape
Amadeus on the constantly evolving online travel landscape
By PhocusWire | June 4, 2018
Europe's travel business will reach the long-awaited tipping point within a few years of more business... Read More
From Our Partners | Technology
Worldpay on the mobile payment journey
Worldpay on the mobile payment journey
By PhocusWire | June 1, 2018
Did you know that 50% of people would be happy to provide biometric data to make a payment?... Read More
News | Technology
OpenJaw on AI, chatbots and measuring success
OpenJaw on AI, chatbots and measuring success
By PhocusWire | May 31, 2018
Chatbots, artificial intelligence and machine learning are three of the buzz trends of the last year... Read More
From Our Partners | Technology
Rategain on a utopian vision for revenue management
Rategain on a utopian vision for revenue management
By PhocusWire | May 30, 2018
Revenue management is a discipline in the travel industry that has evolved exponentially in both... Read More
From Our Partners | Technology
Deliver great choice and personalized content to inspire travelers
Deliver great choice and personalized content to inspire travelers
By Robert Brown - Travelport | May 24, 2018
There’s no denying that online travel commerce is big business and travel bookings are the single... Read More
From Our Partners | Online
Unleash the power of genuine intelligence
Unleash the power of genuine intelligence
By Mary Pat Sullivan | March 16, 2018
The diversity of products and services in the travel industry creates a complex need for technology... Read More
From Our Partners | Technology
worldpay-credit-card
Worldpay unveils Global Payments Report
By PhocusWire | December 8, 2017
Cross-industry payment technology provider Worldpay recently launched its Global Payments Report for... Read More
From Our Partners | Technology
Hoteliers must pressure OTAs in competition for direct bookings
Hoteliers must pressure OTAs in competition for direct bookings
By Patrick Bosworth - Duetto | December 4, 2017
At The Phocuswright Conference last month, I heard plenty of chatter from hoteliers about the major... Read More
From Our Partners | Distribution
asia-pacific-traveler-trends
Expedia Media Solutions on the Asia-Pacific traveler
By PhocusWire | November 29, 2017
The digital behaviour of travelers in China, Japan and Australia was the subject of a recent study by... Read More
From Our Partners | Online
perimeterX-SC-4
PerimeterX on the evolution of bots
By PhocusWire | November 27, 2017
The startup's security service, Bot Defender, accurately protects commerce, media and enterprise... Read More
From Our Partners | Technology
allianz-partner
Allianz on perfecting the art of travel insurance
By Mary Pat Sullivan | November 15, 2017
Allianz Worldwide Partners launched the third generation of its Fusion CORE ancillary revenue... Read More
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