Toggle navigation
Home
Distribution
Online
Technology
Startups
Focus On
How I Got Here podcast
Webinars
Startup Stage
PhocusWire PundIT Show
Sounding Off - PhocusWire's editorial
Women's Leadership
Theme Months 2019
Theme Months 2018
PhocusWire on YouTube
Tripadvisor begins brand transformation with new course for Viator, executive shakeup
News
|
Online
Sounding Off: The challenge of reducing travel in the travel industry
Conversations about sustainability are difficult to have across all industries, including travel, but...
Read More
Interview
|
Online
WEX buys Travelport's eNett and Optal for $1.7B
The decision to offload the eNett division comes just nine months after Travelport came off the...
Read More
News
|
Technology
What's shaping travel marketing in 2020? Social media, connected TV and an always-on approach
Sojern's Future of Travel Advertising report outlines the priorities and challenges for travel...
Read More
News
|
Online
In Case You Missed It
More Editors' Picks
Sabre goes all-in with Google Cloud for infrastructure and analytics
Sabre partners with Accor to develop property management and reservations platform
How the corporate travel industry is tackling climate change
Hopper to pay for carbon offsets for all bookings, challenges top travel CEOs to follow suit
Joby Aviation raises $590M for electric air taxi, hurdles remain for widespread adoption
The Future of Travel Experience: Digital overhaul, from air to rail
Future IPO a "strong possibility" for SiteMinder as it lands fresh funding
Industry veteran launches new boutique OTA
Ryanair wins legal ruling against Skyscanner over display of fares
Previous
Next
More Editors' Picks
Welcome to the Hot 25 Startups for 2020
How I Got Here
More Inside Stories
How I Got Here, episode 21 - Gillian Morris of Hitlist
How I Got Here, episode 20 - Bob Diener of Hotels.com
How I Got Here, episode 19 - Fritz Demopoulos of Qunar
How I Got Here, episode 18 - Duke Chung of TravelBank
How I Got Here, episode 17 - Terry Jones of Travelocity
How I Got Here, episode 16 - Robbie Bhathal of Suiteness
How I Got Here, episode 15 - Steve Kaufer of TripAdvisor
How I Got Here, episode 14 - Jerome Touze of WAYN
How I Got Here, episode 13 - Oliver Dlouhy of Kiwi.com
Previous
Next
More Inside Stories
Watch again: Chamath Palihapitiya
Thought Leadership
More Thought Leadership
Why the short-term rental industry needs to pay attention to niche sites
Are you ready to create and manage a green travel policy?
Yes, sustainable tourism is within reach
Five things you can do today to empower women in travel technology
The next decade of change in the travel industry
Airports in 2020 and beyond - it's not just all about the airlines
Why 2020 will be the "Year of Airbnb"
Six ways travel marketing will advance in 2020
Millennials, attribute-based selling, "rogue" OTAs - what hospitality looks like in 2020
Previous
Next
More Thought Leadership
Follow our focus on Women's Leadership
In The Big Chair
More CEO interviews
In The Big Chair - Mathias Hedlund of Etraveli
In The Big Chair - Justin Francis of Responsible Travel
In The Big Chair LIVE - Tim Choate of RedAwning
In The Big Chair LIVE – Mike Premo of ARC
In The Big Chair LIVE - Henrik Kjellberg of Awaze
In The Big Chair LIVE - Jeffrey Glueck of Foursquare
In The Big Chair - Darrin Grafton of Serko
In The Big Chair - Jeff Klee of AmTrav
In The Big Chair - Amit Saberwal of RedDoorz
In The Big Chair - Ross Veitch of Wego
In The Big Chair - Rolf Purzer of ATPCO
In The Big Chair - Keith Tan of the Singapore Tourism Board
In The Big Chair - Ariel Cohen of TripActions
In The Big Chair - Kurt Ekert of CWT
In The Big Chair - Jan Gerlach of Peakwork
In the Big Chair - Dan Ruch of Rocketrip
In The Big Chair - Philipp Mintchin of Splyt
In The Big Chair - Damian Scokin of Despegar
In The Big Chair LIVE - Gloria Guevara of WTTC
In The Big Chair - Ritesh Agarwal of OYO Rooms
In The Big Chair LIVE - Mat Orrego of Cornerstone
In The Big Chair LIVE - Stephan Ekbergh of Travelstart
In The Big Chair - Jason Morehouse of Checkfront
In The Big Chair - Estuardo Ortiz of JetSmart
In The Big Chair - Juan Pablo Lafosse of Almundo
In the Big Chair - Avi Meir of TravelPerk
In the Big Chair - Nicolas Brusson of BlaBlaCar
In the Big Chair - Patrick Bosworth of Duetto
In The Big Chair - Ethan Lin of Klook
In The Big Chair - Kevin King of Shiji
In The Big Chair - Tarry Wang Liantao of Xiaozhu
In The Big Chair - Felix Schneider of Dreamlines
In The Big Chair - Arnold Donald of Carnival Corporation
In The Big Chair - Chris Nassetta of Hilton
In The Big Chair - Kris Naudts of Culture Trip
In The Big Chair - Deep Kalra of MakeMyTrip
In The Big Chair - Jason Bryant of Nor1
In The Big Chair - Tom Wolber of Crystal Cruises
In The Big Chair - Sean Fitzpatrick of OTA Insight
In The Big Chair - Bonny Simi of JetBlue Technology Ventures
In The Big Chair - Charles Deyo of Cendyn
In The Big Chair - Layton Han of ADARA
In The Big Chair - Kieron Branagan of OpenJaw Technologies
In The Big Chair - Jane Sun of Ctrip
In The Big Chair - Dana Dunne of eDreams Odigeo
In The Big Chair - T.J. Clark of TurnKey Vacation Rentals
In the Big Chair - Cree Lawson of Arrivalist
In The Big Chair - Amiad Soto of Guesty
In The Big Chair - Gilad Berenstein of Utrip
In The Big Chair – Noreen Henry of WayBlazer
In The Big Chair - Jens Wohltorf of Blacklane
In The Big Chair - Tobias Ragge of HRS
In The Big Chair - Eric Breon of Vacasa
In The Big Chair - Mark Rabe of Sojern
In The Big Chair - Clare Gilmartin of Trainline
In The Big Chair - Brian Chesky of Airbnb
In The Big Chair - Steve Milo of VTrips
In The Big Chair - Robert Albert of Routehappy
In The Big Chair - Feargal Mooney of Hostelworld
In The Big Chair - Aidan Brogan of Datalex
In The Big Chair - Luis Maroto of Amadeus
In The Big Chair - Jim Davidson of Farelogix
In The Big Chair - Sean Menke of Sabre
In The Big Chair - Barbara Dalibard of SITA
In The Big Chair - Gordon Wilson of Travelport
In The Big Chair - Mark Okerstrom of Expedia Inc
In The Big Chair - Mike Ford of SiteMinder
Previous
Next
More CEO interviews
PhocusWire's most popular articles in 2019
Replays and upcoming webinars
FULL LIST
WEBINAR ALERT! Travel trends 2020: Discover the latest in online and mobile travel
WEBINAR REPLAY! The traveler purchasing behaviors you need to know in 2020
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
WEBINAR REPLAY! Rate integrity: Are bedbanks the problem or solution?
WEBINAR REPLAY! Get ready for 5G to transform travel and hospitality
WEBINAR REPLAY! Why personalization is impossible in travel (and how to do it)
WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
WEBINAR REPLAY! Strong Customer Authentication for travel: are we there yet?
WEBINAR REPLAY! Battle of the brand: How guest reviews steal the show
WEBINAR REPLAY! Budgeting for the future of hospitality
WEBINAR REPLAY! Decoding the hotel guestprint
WEBINAR REPLAY! How hoteliers can succeed with the Google Ads Migration
WEBINAR REPLAY! The hotel guest of the future
WEBINAR REPLAY! How to create inspiration that drives hotel bookings
WEBINAR REPLAY! The role of social media content across the travel buyer journey
Going beyond NDC: Answers to your questions
WEBINAR REPLAY! The real parity problem that no one is talking about
WEBINAR REPLAY! AI: No longer just a buzzword for airline growth
WEBINAR REPLAY! The future of customer experience and e-commerce - bringing the customer to life
WEBINAR REPLAY! Going beyond NDC: A Q&A with Sabre and partners
WEBINAR REPLAY! Personalizing the group experience for hotels
WEBINAR REPLAY! How well are independent hoteliers adapting to the digital age?
WEBINAR REPLAY! Giving innovators the tools required to create brilliant new travel apps
WEBINAR REPLAY! Making travel better by connecting the unconnected
WEBINAR REPLAY! How to Engage and Convert Gen Z and Millennials
WEBINAR REPLAY! How to maximize hotel bookings by leveraging the right channel mix
WEBINAR REPLAY! Best practices for engaging employees when traveling
WEBINAR REPLAY! Travel Intelligence: Utilizing data to enhance journeys and shape experiences
WEBINAR REPLAY! Mobile payment journey: a tour across ten markets
Free tnooz report: Unlocking the potential of group sales and catering - a hotelier's guide
WEBINAR REPLAY: Hotel marketing in the age of over-research
Webinar: The journey to offer optimization: is your airline in control and ready?
Webinar: A wake-up call for sleepwalking loyalty programs
Webinar - The Journey to Offer Optimization
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
Protecting the traveler of tomorrow- free tnooz report
tnooz
[email protected]
presented by BCD Travel
Partner webinar: Revenue vs marketing
The 2018 China Airline Merchandising Conference
Global Aviation Festival London
How to improve the travel payment process in mobile and increase conversions
China Hotel Marketing Conference | Hangzhou
TravelDaily Conference & China Digital Travel Show | Shanghai
tnooz webinar: The perfect shopping experience on mobile. How close is yours?
Webinar replay: Understanding the traveler of now
Digital Travel Summit | Las Vegas
Webinar replay: How digital identity verification will finally make the seamless travel dream come true
Unisys Insights Series for Travel | New York
tnooz webinar this week – Understanding the ‘Traveler of Now’: How to be relevant and drive conversion
tnooz webinar replay: understanding the 'traveler of now'
Webinar tomorrow: digital identity verification in travel and hospitality
[email protected]
TTE 2018 | London
tnooz webinar replay - digital identity verification in travel and hospitality
Future of Travel Summit | Miami
[email protected]
ITB 2018 | Berlin
Positioning today’s limited service hotels for success
Download: 2018's top priorities for limited service hotels
Webinar wrap - decision-making through data, payments, fraud and live chat (two of two)
tnooz hackathon @ HEDNA | Austin
Webinar wrap - personalization, seamless travel, automation, customer experience (one of two)
tnooz workshop: Beyond reviews - defining your hotel's online reputation
tnooz workshop replay - a hotelier's guide to live chat
tnooz webinar replay– five things a travel or airline CFO needs to know about payments
tnooz webinar replay- the motivations and mindset of online travelers in China, the US and the UK
tnooz webinar replay - five things a travel or airline CFO needs to know about payments
tnooz webinar replay – the motivations and mindset of online travelers in China, the US and the UK
tnooz webinar - the motivations and mindset of online travelers in China, the US and the UK
GUEST - the future of hospitality
tnooz workshop replay: Are bad bots destroying your conversion rate and costing you money?
[email protected]
: the In-Destination Event
Platforms and Widgets in Travel: A Weekend Hack with Fareportal @ VoyagerHQ
2017 Direct Booking Summit Americas
Phocuswright Conference 2017 - Florida
2017 China Airline Distribution Conference - Breaking the Barrier
2017 Phocus Forward, The Year Ahead in Digital Travel
Tnooz-Worldpay WEBINAR VIDEO: Payments at the heart of a seamless travel experience
What to expect from the travel industry in 2017
TravelDaily Conference - Breaking through in a new era
Tnooz-Adobe WEBINAR replay: How to win the customer experience
TLEARN WEBINAR VIDEO: Embrace tech to avoid missed hotel bookings
WEBINAR VIDEO: The seamless travel experience: why payments are at the heart
WEBINAR VIDEO: How travel and hospitality brands can win the customer experience
TLEARN WEBINAR VIDEO: Why hoteliers miss out on bookings by not embracing technology
DataArt Question Time event: Digital transformation in travel
WEBINAR VIDEO - Major benefits of a travel and expense management system
WEBINAR VIDEO - Major benefits of a travel and expense management system
China Hotel Marketing Conference, "Reshaping The Experience"
WEBINAR VIDEO: How to win direct hotel bookings from data
TLEARN WEBINAR VIDEO: How to win direct bookings from data
WEBINAR VIDEO – How airlines should never miss another revenue opportunity
Travel Technology Europe 2017
WEBINAR VIDEO: Tools and tips to drive online success for agencies and travel sellers
WEBINAR VIDEO - Personalize to win: never miss another revenue opportunity
Study: Insights into the booking paths of American, British and Canadian travelers
WEBINAR VIDEO - Tools and tips to drive online success for agencies and travel sellers
VIDEO - Insights into the booking paths of American, British and Canadian travelers
VIDEO: easyJet’s journey to protect its booking engine
Momondo Group - the role of personalisation in travel search
WEBINAR VIDEO - Insights into the booking paths of American, British and Canadian travelers
TLEARN VIDEO - easyJet’s journey to protect its booking engine
Previous
Next
FULL LIST
Latest News
Software-driven hotel brand Life House raises $30M, led by Thayer Ventures
The Series B round will be used to grow Life House's boutique hotels business and management services....
Read More
News
|
Startups
Sabre goes all-in with Google Cloud for infrastructure and analytics
The distribution and technology giant says new services and “operational agility” are part of the...
Read More
News
|
Technology
Furthering its digital ambitions, Lonely Planet launches experiences
Lonely Planet Experiences launches via a partnership with Intrepid Travel to offer day and multi-day...
Read More
News
|
Online
Sabre partners with Accor to develop property management and reservations platform
Sabre is working with Accor on the development of what the distribution company is calling a...
Read More
News
|
Technology
SAP Concur-owned TripIt launches carbon-tracking feature
With Carbon Footprint, TripIt users can see and track flight emissions as well as receive carbon...
Read More
News
|
Online
Luggage storage network Stasher bags $2.5M, eyes operations in 10,000 new cities
The London-based startup provides a marketplace for travelers to find local shops and hotels that can...
Read More
News
|
Online
How I Got Here, episode 21 - Gillian Morris of Hitlist
Gillian Morris, co-founder and CEO of Hitlist, talks to Mozio's David Litwak and PhocusWire's Kevin...
Read More
Interview
|
Online
How the corporate travel industry is tackling climate change
The corporate travel community is tackling climate change with a focus on education, open dialogues...
Read More
News
|
Online
STARTUP STAGE: At Ease simplifies short-term rentals for military and federal travelers
At Ease Rentals Corporation is a platform that provides short-term lodging for federal employees and...
Read More
Interview
|
Online
Increased focus on offers and customer service are top asks from travelers
A global survey of travelers from Expedia Partner Solutions highlights the most important booking,...
Read More
News
|
Online
More Stories
January 10, 2020
VIDEO: A reality check on investments and startups in travel
January 9, 2020
VIDEO: Standards, sustainability and big tech investments in tours and activities
January 6, 2020
The digital travel revolution, next-gen consumers and the role of insurance
January 3, 2020
VIDEO: Why the travel industry needs tech-forward sustainability solutions
January 2, 2020
In The Big Chair LIVE - Tim Choate of RedAwning
More Stories
Most Popular
Latest Stories
Most Popular
News
|
Online
Booking.com launches CityBook as test app for destination tools and services
News
|
Online
TripActions moves deeper into Europe with investment from Lufthansa Group
News
|
Online
Hopper to pay for carbon offsets for all bookings, challenges top travel CEOs to follow suit
News
|
Online
Tripadvisor begins brand transformation with new course for Viator, executive shakeup
News
|
Distribution
Hotels stuck in a market where online travel agency rate issues still burn
Latest Stories
News
|
Startups
Software-driven hotel brand Life House raises $30M, led by Thayer Ventures
Interview
|
Online
Sounding Off: The challenge of reducing travel in the travel industry
News
|
Technology
WEX buys Travelport's eNett and Optal for $1.7B
News
|
Technology
Sabre goes all-in with Google Cloud for infrastructure and analytics
News
|
Online
What's shaping travel marketing in 2020? Social media, connected TV and an always-on approach
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Sponsored Content
From Our Partners
January 20, 2020
Tech trends enabling customer acquisition and end-to-end engagement in 2020
January 17, 2020
REPORT: NDC, AI and the building blocks of airline retail
January 6, 2020
The digital travel revolution, next-gen consumers and the role of insurance
January 6, 2020
Solo travel and its promising business opportunity
January 2, 2020
VIDEO: OAG on travel startups, access to data and connecting the dots for everyone
December 30, 2019
REPORT: Growth in intermodal transport
December 24, 2019
Travel tech: A glimpse into the future
December 23, 2019
VIDEO: Amadeus on navigating travel's "perfect storm"
More
More From Phocuswright
Open Access
Research Subscription
Phocuswright Special Projects
Explore Special Projects
The Phocuswright Conference 2020
European Hotel Distribution
Sponsor Research
The Groups and Meetings Traveler
Sponsor Research
Phocuswright Custom Travel Research
Explore Custom Research
Previous
Next
Latest From Phocuswright Research
More Phocuswright Research
Destination and vacation decision making planning and timing
Published: January 22, 2020
European OTAs invest heavily in mobile sites and apps
Read More
A milestone for online bookings in Europe
Read More
Will biometric adoption surpass voice?
Read More
A tourism model under siege in Spain
Read More
Copyright © 2020 by Northstar Travel Media LLC. All Rights Reserved. 116 West 32nd Street, New York, NY 10001 U.S. | Telephone: +1 860 350-4084
