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I was a senior VP of technology at Starwood - here’s my take on the guest data breach
Opinion
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Technology
Uber up next in ride-hailing IPO frenzy
Not to be undone by its ride-hailing rival, Uber has become the second brand in the space of a few...
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Online
Travelport sold back to private equity for $4.4B
Travelport will end just over four years on the public markets and be taken into private equity hands...
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Distribution
Grab plots new sector strategy, invests $100M in OYO
OYO has confirmed that it took $100 million in funding from ride-hailing...
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Welcome to the Hot 25 Startups for 2019
In Case You Missed It
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QOTW: Something about simply pressing a button
VIDEO: Kayak on the future of meta, Google and the limitations of voice search
Lyft first out of the ride-hailing blocks with filing for IPO
Technically Speaking - Ari Balogh of Airbnb
A review of 2018, a preview for what's next: Travel marketing
Airlines urged to move quickly as cyber attacks grow in number and sophistication
Technically Speaking - Katri Harra-Salonen of Finnair
A review of 2018, a preview for what's next: Blockchain in travel
Marriott admits 500 million guest accounts hacked
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Thought Leadership
More Thought Leadership
Will Marriott data breach herald the death of personalization?
Amid hotel distribution wars, Google will be the last site standing
Marriott data breach - a mess that is only starting to unravel
Service or experience economy: What’s your business?
How engaging the silent traveler can improve the customer experience
The six principles of personalization for hotel websites
The story of Hipmunk: How the metasearch engine turned "suckage" into success
The good - and bad - of Trivago's hotel metasearch model
It's the end of the hotel metasearch model as we know it
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In The Big Chair
More CEO interviews
In The Big Chair - Chris Nassetta of Hilton
In The Big Chair - Kris Naudts of Culture Trip
In The Big Chair - Deep Kalra of MakeMyTrip
In The Big Chair - Jason Bryant of Nor1
In The Big Chair - Tom Wolber of Crystal Cruises
In The Big Chair - Sean Fitzpatrick of OTA Insight
In The Big Chair - Bonny Simi of JetBlue Technology Ventures
In The Big Chair - Charles Deyo of Cendyn
In The Big Chair - Layton Han of ADARA
In The Big Chair - Kieron Branagan of OpenJaw Technologies
In The Big Chair - Jane Sun of Ctrip
In The Big Chair - Dana Dunne of eDreams Odigeo
In The Big Chair - T.J. Clark of TurnKey Vacation Rentals
In the Big Chair - Cree Lawson of Arrivalist
In The Big Chair - Amiad Soto of Guesty
In The Big Chair - Gilad Berenstein of Utrip
In The Big Chair – Noreen Henry of WayBlazer
In The Big Chair - Jens Wohltorf of Blacklane
In The Big Chair - Tobias Ragge of HRS
In The Big Chair - Eric Breon of Vacasa
In The Big Chair - Mark Rabe of Sojern
In The Big Chair - Clare Gilmartin of Trainline
In The Big Chair - Brian Chesky of Airbnb
In The Big Chair - Steve Milo of VTrips
In The Big Chair - Robert Albert of Routehappy
In The Big Chair - Feargal Mooney of Hostelworld
In The Big Chair - Aidan Brogan of Datalex
In The Big Chair - Luis Maroto of Amadeus
In The Big Chair - Jim Davidson of Farelogix
In The Big Chair - Sean Menke of Sabre
In The Big Chair - Barbara Dalibard of SITA
In The Big Chair - Gordon Wilson of Travelport
In The Big Chair - Mark Okerstrom of Expedia Inc
In The Big Chair - Mike Ford of SiteMinder
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Replays and upcoming webinars
FULL LIST
WEBINAR ALERT! Going beyond NDC: A Q&A with Sabre and partners
WEBINAR ALERT! How well are independent hoteliers adapting to the digital age?
WEBINAR REPLAY! Making travel better by connecting the unconnected
WEBINAR REPLAY! How to Engage and Convert Gen Z and Millennials
WEBINAR REPLAY! How to maximize hotel bookings by leveraging the right channel mix
WEBINAR REPLAY! Best practices for engaging employees when traveling
WEBINAR REPLAY! Travel Intelligence: Utilizing data to enhance journeys and shape experiences
WEBINAR REPLAY! Mobile payment journey: a tour across ten markets
Free tnooz report: Unlocking the potential of group sales and catering - a hotelier's guide
WEBINAR REPLAY: Hotel marketing in the age of over-research
Webinar: The journey to offer optimization: is your airline in control and ready?
Webinar: A wake-up call for sleepwalking loyalty programs
Webinar - The Journey to Offer Optimization
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
Protecting the traveler of tomorrow- free tnooz report
tnooz
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presented by BCD Travel
Partner webinar: Revenue vs marketing
The 2018 China Airline Merchandising Conference
Global Aviation Festival London
How to improve the travel payment process in mobile and increase conversions
China Hotel Marketing Conference | Hangzhou
TravelDaily Conference & China Digital Travel Show | Shanghai
tnooz webinar: The perfect shopping experience on mobile. How close is yours?
Webinar replay: Understanding the traveler of now
Digital Travel Summit | Las Vegas
Webinar replay: How digital identity verification will finally make the seamless travel dream come true
Unisys Insights Series for Travel | New York
tnooz webinar this week – Understanding the ‘Traveler of Now’: How to be relevant and drive conversion
tnooz webinar replay: understanding the 'traveler of now'
Webinar tomorrow: digital identity verification in travel and hospitality
[email protected]
TTE 2018 | London
tnooz webinar replay - digital identity verification in travel and hospitality
Future of Travel Summit | Miami
[email protected]
ITB 2018 | Berlin
Positioning today’s limited service hotels for success
Download: 2018's top priorities for limited service hotels
Webinar wrap - decision-making through data, payments, fraud and live chat (two of two)
tnooz hackathon @ HEDNA | Austin
Webinar wrap - personalization, seamless travel, automation, customer experience (one of two)
tnooz workshop: Beyond reviews - defining your hotel's online reputation
tnooz workshop replay - a hotelier's guide to live chat
tnooz webinar replay– five things a travel or airline CFO needs to know about payments
tnooz webinar replay- the motivations and mindset of online travelers in China, the US and the UK
tnooz webinar replay - five things a travel or airline CFO needs to know about payments
tnooz webinar replay – the motivations and mindset of online travelers in China, the US and the UK
tnooz webinar - the motivations and mindset of online travelers in China, the US and the UK
GUEST - the future of hospitality
tnooz workshop replay: Are bad bots destroying your conversion rate and costing you money?
[email protected]
: the In-Destination Event
Platforms and Widgets in Travel: A Weekend Hack with Fareportal @ VoyagerHQ
2017 Direct Booking Summit Americas
Phocuswright Conference 2017 - Florida
2017 China Airline Distribution Conference - Breaking the Barrier
2017 Phocus Forward, The Year Ahead in Digital Travel
Tnooz-Worldpay WEBINAR VIDEO: Payments at the heart of a seamless travel experience
What to expect from the travel industry in 2017
TravelDaily Conference - Breaking through in a new era
Tnooz-Adobe WEBINAR replay: How to win the customer experience
TLEARN WEBINAR VIDEO: Embrace tech to avoid missed hotel bookings
WEBINAR VIDEO: The seamless travel experience: why payments are at the heart
WEBINAR VIDEO: How travel and hospitality brands can win the customer experience
TLEARN WEBINAR VIDEO: Why hoteliers miss out on bookings by not embracing technology
DataArt Question Time event: Digital transformation in travel
WEBINAR VIDEO - Major benefits of a travel and expense management system
WEBINAR VIDEO - Major benefits of a travel and expense management system
China Hotel Marketing Conference, "Reshaping The Experience"
WEBINAR VIDEO: How to win direct hotel bookings from data
TLEARN WEBINAR VIDEO: How to win direct bookings from data
WEBINAR VIDEO – How airlines should never miss another revenue opportunity
Travel Technology Europe 2017
WEBINAR VIDEO: Tools and tips to drive online success for agencies and travel sellers
WEBINAR VIDEO - Personalize to win: never miss another revenue opportunity
Study: Insights into the booking paths of American, British and Canadian travelers
WEBINAR VIDEO - Tools and tips to drive online success for agencies and travel sellers
VIDEO - Insights into the booking paths of American, British and Canadian travelers
VIDEO: easyJet’s journey to protect its booking engine
Momondo Group - the role of personalisation in travel search
WEBINAR VIDEO - Insights into the booking paths of American, British and Canadian travelers
TLEARN VIDEO - easyJet’s journey to protect its booking engine
VIDEO - The science behind ancillary merchandising
VIDEO: Win customers, post-Brexit, with the right payment strategy
WEBINAR VIDEO - The science behind ancillary merchandising
THack Berlin December 2016
WEBINAR VIDEO – Win customers, post-Brexit, with the right payment strategy
Tnooz-WEX Travel FREE Webinar – Win customers, post-Brexit, with the right payment strategy
WEBINAR VIDEO - The evolution of mobile travel: Where to invest next?
VIDEO: Understand the next wave of mobile and travel
VIDEO: How hotels can simplify today's complex revenue management strategies
WEBINAR VIDEO - Understanding the next wave of mobile and travel
TLEARN VIDEO - How hotels can simplify today’s complex revenue management strategies
WEBINAR VIDEO - Why do they pay that way for vacations?
Does your hotel need a new channel manager?
China Airline Distribution Conference: Building a Customer-Centric Airline
WEBINAR VIDEO - How TMCs and agents tame the data monster with payments tech
VIDEO: Cornell-Revinate study of how hotels can improve their TripAdvisor rankings
Tnooz-Lyft WEBINAR REPLAY: How technology is shaping business traveler behavior
WEBINAR VIDEO - Cornell/Revinate study of how to improve your TripAdvisor ranking
The number one WeChat mistake travel marketers make
China TravelDaily Conference: Embracing the New Era
WEBINAR VIDEO: How technology is shaping business traveler behavior
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FULL LIST
Latest News
WEBINAR ALERT! Going beyond NDC: A Q&A with Sabre and partners
Join Sabre and our industry-leading airline and agency partners as we discuss how we’re implementing...
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News
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Distribution
WEBINAR ALERT! How well are independent hoteliers adapting to the digital age?
Phocuswright and trivago present key findings from the Independent Lodging Study 2018. In 2018...
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News
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Distribution
Women's leadership in travel: What does the industry think?
Despite there being a clear business case for hiring women in leadership positions, there is still...
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News
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Technology
Vivere - Summit pitch winner at Phocuswright 2018
Vivere.travel transforms your vacation vision into reality. A personalized, interest-based, visual...
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Interview
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Startups
QOTW: Something about simply pressing a button
Quote from Clayton Reid, CEO at MMGY Global, in an article on PhocusWire this week....
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News
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Online
VIDEO: Kayak on the future of meta, Google and the limitations of voice search
By some measures it’s been a tough year for traditional metasearch players, including Kayak....
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News
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Online
Tourlane raises $24M for agent-led trip tool, plans to nearly double staff
Berlin-based Tourlane, which offers online booking of custom itineraries planned by travel...
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News
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Startups
Sleepbox - Summit pitch winner at Phocuswright 2018
Sleepbox is a technology-driven micro-hotel providing frictionless, autonomous, affordable, private...
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Interview
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Startups
Lyft first out of the ride-hailing blocks with filing for IPO
Ride-hailing service Lyft will be the first of the big U.S. brands to test their model on the public...
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News
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Online
Rental meta options narrow as Tripping.com finds a new home at HomeToGo
Holiday rental metasearch service HomeToGo has acquired the assets of U.S...
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News
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Distribution
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December 10, 2018
Women's leadership in travel: What does the industry think?
December 10, 2018
Vivere - Summit pitch winner at Phocuswright 2018
December 7, 2018
VIDEO: Kayak on the future of meta, Google and the limitations of voice search
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I was a senior VP of technology at Starwood - here’s my take on the guest data breach
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Travelport sold back to private equity for $4.4B
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A review of 2018, a preview for what's next: Travel marketing
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Welcome to the Hot 25 Startups for 2019
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Will Marriott data breach herald the death of personalization?
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WEBINAR ALERT! Going beyond NDC: A Q&A with Sabre and partners
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WEBINAR ALERT! How well are independent hoteliers adapting to the digital age?
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Uber up next in ride-hailing IPO frenzy
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Grab plots new sector strategy, invests $100M in OYO
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