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We need to talk: Conversational hospitality and the guest experience
Opinion
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Technology
Sabre creates Travel Solutions division, rejigs team, hires ex-Google engineering chief
Sabre has created a Travel Solutions division spanning airline solutions as well as data and analytics...
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News
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Distribution
Package bookings drive higher ADR, have longer booking windows
Analyzing data on package bookings vs. standalone hotel bookings, Expedia Group found that for full...
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News
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Distribution
Airbnb told to get in line with European consumer law
Airbnb has been told by the European Commission to clean up its pricing as well as commercial terms.
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In Case You Missed It
More Editors' Picks
Booking Holdings invests $500M in Didi ground transport platform
Who won the FIFA World Cup? Private Accommodation FC
Reimagining customer experience, part 2: Brian Solis on iteration vs. innovation
QOTW: Something about embracing the mess
Japan’s Travel.jp to provide content for LINE app’s new travel service
Headout lands $10M to conquer last-minute experiences market
Vacasa launches real estate network to grow supply base
Artificial intelligence and the drive for an emotional connection with travelers
VIDEO: Tours and activities from two perspectives
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Thought Leadership
More Thought Leadership
Google triggers new AdWords update: What are the implications for hotels?
Day of the independents - why chains are seeing tech-savvy competitors celebrate
Alexa For Hospitality is a seminal moment in the industry (despite challenges)
Everything hotels need to know about calculating direct sales
Why technology is the key to a great customer experience for travelers
Alexa, what do Echo devices in hotels mean for travel marketers?
Understanding the not-so-glamorous hidden gem of travel marketing
How Google, Instagram and more are shaking up hotel digital marketing
Nine must-watch travel marketing trends
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In The Big Chair
More CEO interviews
In The Big Chair - Jane Sun of Ctrip
In The Big Chair - Dana Dunne of eDreams Odigeo
In The Big Chair - T.J. Clark of TurnKey Vacation Rentals
In the Big Chair - Cree Lawson of Arrivalist
In The Big Chair - Amiad Soto of Guesty
In The Big Chair - Gilad Berenstein of Utrip
In The Big Chair – Noreen Henry of WayBlazer
In The Big Chair - Jens Wohltorf of Blacklane
In The Big Chair - Tobias Ragge of HRS
In The Big Chair - Eric Breon of Vacasa
In The Big Chair - Mark Rabe of Sojern
In The Big Chair - Clare Gilmartin of Trainline
In The Big Chair - Brian Chesky of Airbnb
In The Big Chair - Steve Milo of VTrips
In The Big Chair - Robert Albert of Routehappy
In The Big Chair - Feargal Mooney of Hostelworld
In The Big Chair - Aidan Brogan of Datalex
In The Big Chair - Luis Maroto of Amadeus
In The Big Chair - Jim Davidson of Farelogix
In The Big Chair - Sean Menke of Sabre
In The Big Chair - Barbara Dalibard of SITA
In The Big Chair - Gordon Wilson of Travelport
In The Big Chair - Mark Okerstrom of Expedia Inc
In The Big Chair - Mike Ford of SiteMinder
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Latest News
STARTUP STAGE: TransferTravel.com wants to be the "eBay" of travel
TransferTravel.com is a peer-to-peer marketplace designed to help people sell their unwanted tickets...
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Interview
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Startups
Utrip claims new tool brings travel planning closer to Netflix and Amazon models
Utrip, a personalization platform for travel, has been testing a destination discovery experience...
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News
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Technology
In The Big Chair - Jane Sun of Ctrip
Jane Sun joined Ctrip in 2005 and took the reins as CEO in 2016. As Ctrip grows globally, Sun sees...
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Interview
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Online
Booking Holdings invests $500M in Didi ground transport platform
Didi Chuxing has caught the eye of Booking Holdings, with a $500 million capital injection and a major...
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News
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Online
Certify snaps up travel expense tech platform Abacus
Certify, an expense management software specialist, has acquired real-time expense reporting system...
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News
TripAdvisor makes second investment in eatigo
Restaurant reservations service eatigo has received a second investment boost from TripAdvisor in pre...
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News
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Online
Who won the FIFA World Cup? Private Accommodation FC
France secured their second FIFA World Cup in two decades last weekend - but victory also came to...
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News
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Online
Reimagining customer experience, part 2: Brian Solis on iteration vs. innovation
What we really should be talking about is how are you designing experiences that people are willing to...
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News
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Online
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Catch up on all our coverage from Phocuswright Europe 2018
July 11, 2018
VIDEO: Tours and activities from two perspectives
July 9, 2018
VIDEO: Under the hood of cruise
July 5, 2018
VIDEO: Travel supremacy - Asian Tigers versus Global Elephants
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Interview
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In The Big Chair - Jane Sun of Ctrip
News
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Online
Reimagining customer experience, part 2: Brian Solis on iteration vs. innovation
News
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Distribution
Sabre creates Travel Solutions division, rejigs team, hires ex-Google engineering chief
News
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Online
Booking Holdings invests $500M in Didi ground transport platform
News
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Online
Desktop revenue for hotels trumps mobile despite dominance of traffic to devices
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Sabre creates Travel Solutions division, rejigs team, hires ex-Google engineering chief
Opinion
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Technology
We need to talk: Conversational hospitality and the guest experience
News
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Distribution
Package bookings drive higher ADR, have longer booking windows
Interview
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Startups
STARTUP STAGE: TransferTravel.com wants to be the "eBay" of travel
News
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Distribution
Airbnb told to get in line with European consumer law
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The Phocuswright Conference 2018
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Latest From Phocuswright Research
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