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Why do travel providers miss the mark on personalization?

Opinion / Online
By Cara Whitehill - Unlock Advisors / May 19, 2022
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News / Online
Grab outperforms guidance with growth across all business units
By Mitra Sorrells May 19, 2022
Mobility and delivery brand Grab posts revenue in the first quarter of $228 million, a 6% increase compared to the same period in 2021. Read More
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News / Technology
American Airlines plans experience enhancements via cloud partnership
By Linda Fox May 19, 2022
The carrier plans to use the Microsoft Azure cloud platform to boost its digital transformation program. Read More
News / Technology
NoMo claims U.S. first with NFT hotel stays
By Linda Fox May 19, 2022
The property believes it's the first hotel in the U.S. to enable guests to book stays via blockchain technology.... Read More
News / Online
Bob W begins M&A ramp up, acquires Estonishing Stay
By Linda Fox May 18, 2022
Estonia-based Estonishing Stay, which launched in 2019, adds to Bob W’s existing portfolio of rentals across Europe.... Read More
News / Distribution
Amex GBT reports large client travel demand accelerating
By Michael B. Baker - BTN May 17, 2022
For Q1 2022, Amex GBT reported $350 million in revenue, up 179% compared with the first quarter of 2021 and half of pre-pandemic levels in 2019.... Read More
News / Technology
Mass transit software provider Optibus raises $100M at $1.3B valuation
By Jill Menze May 17, 2022
Tel Aviv-based Optibus claims it’s the first “unicorn” dedicated to the public transportation sector.... Read More

In Case You Missed It

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Welcome to the Hot 25 Startups for 2022
News / Startups
News / Online
Phocuswright Europe 2022: The inside scoop from investors
At Phocuswright Europe, three of the industry’s leading investment professionals will discuss the... Read more
News / Technology
Marriott debuts media network in partnership with Yahoo
Using Marriott guest data, advertisers on the network will be able to target travelers via the hotel... Read more
News / Technology
Travel fintech momentum builds as industry looks to boost revenue
Travel companies plan to equal or increase investment in fintech products and services this year. Read more
News / Online
HomeToGo updates 2022 outlook amid continued growth
HomeToGo attributes continued growth to customer acquisition and retention as well as technology. Read more
News / Technology
Miami airport enables largest use of biometric tech in U.S.
Miami International Airport is rolling out SITA's biometric boarding system for international flights... Read more
News / Online
Uber adds new travel feature, party bus and EV bookings in product update
As part of its super app strategy, Uber has unleashed new features designed to capture the end-to-end... Read more
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ALERTS: New deals, products, partnerships and hires in digital travel
News / Technology
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Google Maps get a boost with immersive view
Europe’s short-term rental segment on track for steady growth
Improving corporate travel via digital payments
Members-only home-swap network Kindred lands $7.75M
Getaround plans public listing via SPAC
Czech camper van rental marketplace adds €2.7M to seed round
Expedia Group on “deconstructing” online travel
Rydoo sells business travel platform to CDS Groupe
Katanox raises $5.7M, adds Expedia exec Rob Torres to board

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Upcoming Events/Replays

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Event Calendar
25May
Phocuswright/WiT Global Startup Pitch 2022May 25-26, 2022
online
01Jun
PhocusWire Pulse: Green Light For Ground TransportationJune 1, 2022
Online
27Jun
Phocuswright Europe 2022June 27-29 2022
Amsterdam, The Netherlands
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VIDEO: Game-changing technology to define travel's future
Five trends driving spring travel
VIDEO: Doing the right thing for sustainability in travel
VIDEO: Why "strategy" is better than "management" for rock star hotel revenue execs
Personalizing the travel relationship
VIDEO: Emerging from COVID using data and technology
VIDEO: Why data and understanding customers is so important during the COVID recovery
Consumers want more from loyalty programs than racking up points
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Short-term rentals: the difference between U.S. and Europe
 May 11, 2022
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