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How AI can help the talent crisis in attractions and resorts
Opinion
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Technology
By Don White - Satisfi Labs
/
June 28, 2022
News
/
Technology
MyDigitalOffice acquires Datavision to help hoteliers enhance reporting
By
Kathryn Walson
June 28, 2022
The acquisition will enable hoteliers to automate and enhance reporting, while tapping into business intelligence.
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News
/
Technology
Cloudbeds acquires guest engagement solution Whistle
By
Mitra Sorrells
June 27, 2022
This is the third acquisition by Cloudbeds since last November when it raised a $150 million Series D round.
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News
/
Startups
Zipp Mobility secures €6.1M for e-scooter and e-bike expansion
By
Kathryn Walson
June 24, 2022
Established in 2019, Zipp Mobility has e-scooter and e-bike operations in nine cities in the U.K., Ireland and Poland. ...
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News
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Online
Business travel industry facing challenges outside of COVID
By
Jill Menze
June 24, 2022
Travel managers and suppliers cite government policies and staffing shortages as challenges to recovery....
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News
/
Online
Gondola acquires Tour Boogie to help tour companies reach customers directly
By
Kathryn Walson
June 24, 2022
With Tour Boogie’s software, Gondola will help tours and activities providers increase direct bookings....
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In Case You Missed It
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In The Big Chair - Noam Toister of Bookaway Group
Return of direct bookings leads to greater ownership
What Apple’s BNPL offering means for travel
In The Big Chair - Marcus Rader of Hostaway
Travel experience remains challenging for LGBTQ+ consumers
Mondee talks SPACs, gig economy and Gen Z
Sabre on hospitality marketplace development, attribute selling
Travel SPACs are facing a reckoning
Travel advertisers ramp up spend as demand recovers
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Welcome to the Hot 25 Startups for 2022
News
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Startups
Interview
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Online
In The Big Chair - Noam Toister of Bookaway Group
Launched in 2018, Bookaway aims to help the fragmented and predominantly offline ground transportation...
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Opinion
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Technology
Return of direct bookings leads to greater ownership
Direct bookings align with the consumer demands that are driving the shift to web3.
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News
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Online
BD4 and NetMatch partnership drives personalization for travel companies
Neckermann in Belgium is using the technology and has seen increased conversions and spend.
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News
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Technology
WestJet to trial Zamna technology to accelerate passenger check-in
Zamna says this is the first example in North America of an airline using this type solution to verify...
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News
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Online
Booking.com on mobile app usage, consumer trends
PhocusWire talks to Booking.com's Arjan Dijk about shifting consumer habits and providing a contextual...
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News
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Online
My Method... How Curacity heightened digital marketing revenue for Malibu Beach Inn
Utilizing traditional creators - aka publishers - for Malibu Beach Inn, Curacity’s digital media brand...
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ALERTS: New deals, products, partnerships and hires in digital travel
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From Our Partners
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Kiwi.com raises €100M to build on innovation
Airbnb highlights unique properties through funding campaign
How digital payments can help travel rebound
WebBeds' Sun on rate parity, credit and distribution shifts
What Apple’s BNPL offering means for travel
EasyGuide lands £1M for TV advertising push
In The Big Chair - Marcus Rader of Hostaway
Omio raises $80M to fuel global expansion
Cryptocurrency platform Binance partners with Splyt for rides and experiences
How I Got Here
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The best How I Got Here episodes in 2021
How I Got Here, episode 70 - Jeremy Gall of FlipKey
How I Got Here, episode 69 - Dean Donovan of DiamondStream Partners
How I Got Here, episode 68 - Brett Tollman of The Travel Corporation
How I Got Here, episode 67 - Richard Valtr of Mews
How I Got Here, episode 66 - David Armstrong and Sebastian Kaatz of HolidayPirates
How I Got Here, episode 65 - Alex Cruz of British Airways
How I Got Here, episode 64 - John Guscic of Webjet
How I Got Here, episode 63 - Noah Brodsky of Travel + Leisure
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Upcoming Events/Replays
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The Phocuswright Conference 2022
The Bridge Series from WIT and Phocuswright
TravelTech Show 2022
Phocuswright Europe 2022
PhocusWire Pulse: Green Light For Ground Transportation
Phocuswright/WiT Global Startup Pitch 2022
PhocusWire Pulse: A New Traveler Experience
Fueling the next chapter in travel
Commercial strategy - the key to unlocking your revenue potential
The future for virtual interlining
PhocusWire Pulse: Emerging Innovation
The evolving story of gender equity in travel
PhocusWire Pulse: Startups In The Spotlight
PhocusWire Pulse: Rentals On The Rise
Evolution of Software-as-a-Service in travel: from “nice-to-have” to “need”
Opening up a new world of modern retailing in travel
PhocusWire Pulse: Travel Marketing Tactics
PhocusWire Pulse: Progress In Travel Payments
WEBINAR REPLAY! Survey says: The new trends shaping travel
PhocusWire Pulse: Decoding Travel Security
PhocusWire Pulse: A New Age For Social Media
Future-Proofing Travel: Emily Weiss of Accenture
Future-Proofing Travel: Stephanie Jones of National Blacks in Travel & Tourism Collaborative
PhocusWire Pulse: Loyalty For The Long Haul
PhocusWire Pulse: Safer & Seamless
WEBINAR REPLAY! How travel can leverage payment technology for a smart COVID-19 recovery
WEBINAR REPLAY! Connected trip - Is it still relevant in 2021?
WEBINAR REPLAY! How 100% virtual companies handle travel
WEBINAR REPLAY! How to shape your 2021 revenue strategy with forward-looking data
WEBINAR REPLAY: Embedding payments into your contactless airport experience
VIDEO: New Reality With... Dr. Erik Lium of Mount Sinai Health System
WEBINAR REPLAY! Reimagining travel payments for stronger 2021 recovery
WEBINAR REPLAY! Tips for addressing burn-out with smaller teams and unpredictable demand
WEBINAR REPLAY! Transforming travel for the new normal
WEBINAR REPLAY! How virtual payments are supporting the travel landscape
WEBINAR REPLAY! How Southwest is using COVID-19-related customer insights to accelerate pandemic recovery
VIDEO: New Reality With... Johannes Reck of GetYourGuide
VIDEO: New Reality With... Fred Lalonde of Hopper
VIDEO: New Reality With... Andres Fabris of Traxo
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
WEBINAR REPLAY! Power your payments - retaining travel customers in APAC and beyond
WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)
WEBINAR REPLAY! Future-proof your hotel marketing strategy for 2020 and beyond
VIDEO: New Reality With... Christian Watts of Magpie Travel
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
VIDEO: New Reality With... Kurt Ekert of CWT
WEBINAR REPLAY! The future of hotel retailing: through COVID and beyond
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
WEBINAR REPLAY! Why social media holds the key to recovery for luxury hospitality
WEBINAR REPLAY! Remix your hotel’s business model for crisis recovery
VIDEO: New Reality With... Jennifer Wilson-Buttigieg of Valerie Wilson Travel
VIDEO: New Reality With... Lola Åkerström of Geotraveler Media
WEBINAR REPLAY! Driving efficiencies in OTA distribution
VIDEO: New Reality With... Elliott Ferguson of Destination D.C.
WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport
VIDEO: New Reality With... Nancy Rademaker of Nexxworks
VIDEO: New Reality With... Rohit Talwar of Fast Future
VIDEO: New Reality With... Richard Harris of Intent
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
VIDEO: New Reality With... Ross Veitch of Wego
VIDEO: New Reality With... Philipp Mintchin of Splyt
VIDEO: New Reality With... Barbara Dalibard of SITA
VIDEO: New Reality With... Peter Kern of Expedia Group
VIDEO: New Reality With... Andrea Kates of Futureproofing:Next
VIDEO: New Reality With... Jamie Wong and Erik Blachford of Narrative Fund
WEBINAR REPLAY! Everything you need to know about open and secure travel marketplaces
WEBINAR REPLAY! Steering the comeback: Hotel revenue management recovery planning
VIDEO: New Reality With... Beth Taylor of ATPCO
WEBINAR REPLAY! A permanent shift in business traveler behavior
VIDEO: Global Startup Showcase 2020
WEBINAR REPLAY! The recovery roadmap for hotels
VIDEO: New Reality With... Maud Bailly of Accor
VIDEO: New Reality With... Tobias Ragge of HRS
VIDEO: New Reality With... Amir Amidi and Lio Chen of Plug And Play
WEBINAR REPLAY! How digital innovation helps Uber go beyond ride-sharing in difficult times
VIDEO: New Reality With... Clayton Reid of MMGY Global
FAST FACTS: The state of travel startups - winners when the industry recovers
Riding high to laying low - travel startups in a coronavirus world
FAST FACTS: Traveler sentiment in the age of COVID-19
WEBINAR REPLAY! How to build highly optimized web architectures in the travel industry
WEBINAR REPLAY! Everything you need to know about the short-term rental market and tech
WEBINAR REPLAY! Why we book: Unpacking travel loyalty
WEBINAR ALERT! How virtual payments are changing the travel landscape
WEBINAR REPLAY! Travel trends 2020: Discover the latest in online and mobile travel
WEBINAR REPLAY! The traveler purchasing behaviors you need to know in 2020
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
WEBINAR REPLAY! Rate integrity: Are bedbanks the problem or solution?
WEBINAR REPLAY! Get ready for 5G to transform travel and hospitality
WEBINAR REPLAY! Why personalization is impossible in travel (and how to do it)
WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
WEBINAR REPLAY! Strong Customer Authentication for travel: are we there yet?
WEBINAR REPLAY! Battle of the brand: How guest reviews steal the show
WEBINAR REPLAY! Budgeting for the future of hospitality
WEBINAR REPLAY! Decoding the hotel guestprint
WEBINAR REPLAY! How hoteliers can succeed with the Google Ads Migration
WEBINAR REPLAY! The hotel guest of the future
WEBINAR REPLAY! How to create inspiration that drives hotel bookings
WEBINAR REPLAY! The role of social media content across the travel buyer journey
Going beyond NDC: Answers to your questions
WEBINAR REPLAY! The real parity problem that no one is talking about
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News
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Booking.com on mobile app usage, consumer trends
News
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Technology
What Apple’s BNPL offering means for travel
Opinion
/
Technology
How digital payments can help travel rebound
Opinion
/
Technology
Return of direct bookings leads to greater ownership
News
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Startups
Welcome to the Hot 25 Startups for 2022
Latest Stories
Opinion
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Technology
How AI can help the talent crisis in attractions and resorts
News
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Technology
MyDigitalOffice acquires Datavision to help hoteliers enhance reporting
News
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Technology
Cloudbeds acquires guest engagement solution Whistle
Interview
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Online
In The Big Chair - Noam Toister of Bookaway Group
News
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Startups
Zipp Mobility secures €6.1M for e-scooter and e-bike expansion
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