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Can technology help hospitality labor shortages?
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Technology
GetYourGuide survey finds caution being replaced by eagerness to travel
According to a survey of nearly 7,500 people in six countries, 56% are "eager" to travel, compared to...
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VIDEO: Research Spotlight - Middle East travel report and recovery progress
Online travel bookings fell by 64% in the Middle East during 2020 - a signal that the region faired...
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Gojek and Tokopedia merge to create GoTo Group
The combined Gojek-Tokopedia entity is tagging itself the "go to" ecosystem for daily life.
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PhocusWire Coronavirus Live Blog
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Future-Proofing Travel: exclusive interview series
In Case You Missed It
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Travel recovery and responsibility: A chance to do the right thing
Airports must lose check-in desks, reduce touchpoints
Short-term rental demand surpasses 2019 levels
Rental car firms face shortage as travel demand revs back up
Sounding Off: Travel is an emotional experience - now more than ever
Airbnb revenue climbs 5% as travel rebounded in Q1 2021
Hotel booking windows gradually lengthening as traveler confidence returns
Holidu raises $45M in Series D funding
The post-pandemic reality for travel: What's really changed?
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How I Got Here
More Inside Stories
How I Got Here, episode 64 - John Guscic of Webjet
How I Got Here, episode 63 - Noah Brodsky of Travel + Leisure
How I Got Here, episode 62 - Joah Spearman of Localeur
How I Got Here, episode 61 - Juan de Antonio of Cabify
How I Got Here, episode 60 - Alex Zozaya of Apple Leisure Group
How I Got Here, episode 59 - Rolf Schromgens of Trivago
How I Got Here, episode 58 - Rami Zeidan of Life House
How I Got Here, episode 57 - Greg O'Hara of Certares
How I Got Here, episode 56 - Steve Domin of Duffel
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Thought Leadership
More Thought Leadership
How to help DMOs transform travel through data and technology
Build now, pay later: How a reimagined booking experience can build customer confidence
How technology can define a new era of multi-day tours in travel
What is the early impact of Google's free booking links for hotels?
Debunking myths around hotel lobby kiosks
How tours and activities businesses can benefit from the COVID crash
How testing, transparency and technology can reduce COVID risk in air travel
Marketing tactics to think about as travel attempts to recover
Under the sheets – optimize your hotel to maximize revenue
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PhocusWire Pulse: Decoding Travel Security
WEBINAR ALERT! Survey says: The new trends shaping travel
PhocusWire Pulse: A New Age For Social Media
Future-Proofing Travel: Emily Weiss of Accenture
Future-Proofing Travel: Stephanie Jones of National Blacks in Travel & Tourism Collaborative
PhocusWire Pulse: Loyalty For The Long Haul
PhocusWire Pulse REPLAY: Safer & Seamless
WEBINAR REPLAY! How travel can leverage payment technology for a smart COVID-19 recovery
WEBINAR REPLAY! Connected trip - Is it still relevant in 2021?
WEBINAR REPLAY! How 100% virtual companies handle travel
WEBINAR REPLAY! How to shape your 2021 revenue strategy with forward-looking data
WEBINAR REPLAY: Embedding payments into your contactless airport experience
VIDEO: New Reality With... Dr. Erik Lium of Mount Sinai Health System
WEBINAR REPLAY! Reimagining travel payments for stronger 2021 recovery
WEBINAR REPLAY! Tips for addressing burn-out with smaller teams and unpredictable demand
WEBINAR REPLAY! Transforming travel for the new normal
WEBINAR REPLAY! How virtual payments are supporting the travel landscape
WEBINAR REPLAY! How Southwest is using COVID-19-related customer insights to accelerate pandemic recovery
VIDEO: New Reality With... Johannes Reck of GetYourGuide
VIDEO: New Reality With... Fred Lalonde of Hopper
VIDEO: New Reality With... Andres Fabris of Traxo
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
WEBINAR REPLAY! Power your payments - retaining travel customers in APAC and beyond
WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)
WEBINAR REPLAY! Future-proof your hotel marketing strategy for 2020 and beyond
VIDEO: New Reality With... Christian Watts of Magpie Travel
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
VIDEO: New Reality With... Kurt Ekert of CWT
WEBINAR REPLAY! The future of hotel retailing: through COVID and beyond
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
WEBINAR REPLAY! Why social media holds the key to recovery for luxury hospitality
WEBINAR REPLAY! Remix your hotel’s business model for crisis recovery
VIDEO: New Reality With... Jennifer Wilson-Buttigieg of Valerie Wilson Travel
VIDEO: New Reality With... Lola Åkerström of Geotraveler Media
WEBINAR REPLAY! Driving efficiencies in OTA distribution
VIDEO: New Reality With... Elliott Ferguson of Destination D.C.
WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport
VIDEO: New Reality With... Nancy Rademaker of Nexxworks
VIDEO: New Reality With... Rohit Talwar of Fast Future
VIDEO: New Reality With... Richard Harris of Intent
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
VIDEO: New Reality With... Ross Veitch of Wego
VIDEO: New Reality With... Philipp Mintchin of Splyt
VIDEO: New Reality With... Barbara Dalibard of SITA
VIDEO: New Reality With... Peter Kern of Expedia Group
VIDEO: New Reality With... Andrea Kates of Futureproofing:Next
VIDEO: New Reality With... Jamie Wong and Erik Blachford of Narrative Fund
WEBINAR REPLAY! Everything you need to know about open and secure travel marketplaces
WEBINAR REPLAY! Steering the comeback: Hotel revenue management recovery planning
VIDEO: New Reality With... Beth Taylor of ATPCO
WEBINAR REPLAY! A permanent shift in business traveler behavior
VIDEO: Global Startup Showcase 2020
WEBINAR REPLAY! The recovery roadmap for hotels
VIDEO: New Reality With... Maud Bailly of Accor
VIDEO: New Reality With... Tobias Ragge of HRS
VIDEO: New Reality With... Amir Amidi and Lio Chen of Plug And Play
WEBINAR REPLAY! How digital innovation helps Uber go beyond ride-sharing in difficult times
VIDEO: New Reality With... Clayton Reid of MMGY Global
FAST FACTS: The state of travel startups - winners when the industry recovers
Riding high to laying low - travel startups in a coronavirus world
FAST FACTS: Traveler sentiment in the age of COVID-19
WEBINAR REPLAY! How to build highly optimized web architectures in the travel industry
WEBINAR REPLAY! Everything you need to know about the short-term rental market and tech
WEBINAR REPLAY! Why we book: Unpacking travel loyalty
WEBINAR ALERT! How virtual payments are changing the travel landscape
WEBINAR REPLAY! Travel trends 2020: Discover the latest in online and mobile travel
WEBINAR REPLAY! The traveler purchasing behaviors you need to know in 2020
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
WEBINAR REPLAY! Rate integrity: Are bedbanks the problem or solution?
WEBINAR REPLAY! Get ready for 5G to transform travel and hospitality
WEBINAR REPLAY! Why personalization is impossible in travel (and how to do it)
WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
WEBINAR REPLAY! Strong Customer Authentication for travel: are we there yet?
WEBINAR REPLAY! Battle of the brand: How guest reviews steal the show
WEBINAR REPLAY! Budgeting for the future of hospitality
WEBINAR REPLAY! Decoding the hotel guestprint
WEBINAR REPLAY! How hoteliers can succeed with the Google Ads Migration
WEBINAR REPLAY! The hotel guest of the future
WEBINAR REPLAY! How to create inspiration that drives hotel bookings
WEBINAR REPLAY! The role of social media content across the travel buyer journey
Going beyond NDC: Answers to your questions
WEBINAR REPLAY! The real parity problem that no one is talking about
WEBINAR REPLAY! AI: No longer just a buzzword for airline growth
WEBINAR REPLAY! The future of customer experience and e-commerce - bringing the customer to life
WEBINAR REPLAY! Going beyond NDC: A Q&A with Sabre and partners
WEBINAR REPLAY! Personalizing the group experience for hotels
WEBINAR REPLAY! How well are independent hoteliers adapting to the digital age?
WEBINAR REPLAY! Giving innovators the tools required to create brilliant new travel apps
WEBINAR REPLAY! Making travel better by connecting the unconnected
WEBINAR REPLAY! How to Engage and Convert Gen Z and Millennials
WEBINAR REPLAY! How to maximize hotel bookings by leveraging the right channel mix
WEBINAR REPLAY! Best practices for engaging employees when traveling
WEBINAR REPLAY! Travel Intelligence: Utilizing data to enhance journeys and shape experiences
WEBINAR REPLAY! Mobile payment journey: a tour across ten markets
Free tnooz report: Unlocking the potential of group sales and catering - a hotelier's guide
WEBINAR REPLAY: Hotel marketing in the age of over-research
Webinar: The journey to offer optimization: is your airline in control and ready?
Webinar: A wake-up call for sleepwalking loyalty programs
Webinar - The Journey to Offer Optimization
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
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Latest News
Wellness travel platform Vacayou raises $3.3M
LIVE BLOG: Coronavirus and the travel industry - impact and recovery
Travel recovery and responsibility: A chance to do the right thing
MyDigitalOffice acquires Broadvine to boost hotel performance platform
Airports must lose check-in desks, reduce touchpoints
Short-term rental demand surpasses 2019 levels
Rental car firms face shortage as travel demand revs back up
Sounding Off: Travel is an emotional experience - now more than ever
How to help DMOs transform travel through data and technology
Airbnb revenue climbs 5% as travel rebounded in Q1 2021
Travel tech startup Pluto raises second crowdfund, receives B Corp certification
Hotel booking windows gradually lengthening as traveler confidence returns
How I Got Here, episode 64 - John Guscic of Webjet
Build now, pay later: How a reimagined booking experience can build customer confidence
Holidu raises $45M in Series D funding
PhocusWire Pulse: Decoding Travel Security
The post-pandemic reality for travel: What's really changed?
Cost, convenience increasing as considerations for air travel, ahead of health and hygiene
VIDEO: What's next for travel influencers?
Facial recognition company Paravision raises $23M
Priceline acquires Germany-based startup Flyiin
Signs point north for travel startup funding in 2021
VIDEO: How to acquire customers through paid social media campaigns
How technology can define a new era of multi-day tours in travel
Trip.com Group creates new marketing hub for suppliers
Indonesian super app GoJek adds $300M investment
What is the early impact of Google's free booking links for hotels?
Kayak partners with Veritas to offer self-collection COVID tests to travelers
VIDEO: Why live video shopping is the future of travel retail
Sounding Off: The travel management landscape had to change
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CORONAVIRUS IMPACT/RECOVERY
Travel recovery and responsibility: A chance to do the right thing
Airports must lose check-in desks, reduce touchpoints
Short-term rental demand surpasses 2019 levels
Sounding Off: Travel is an emotional experience - now more than ever
How to help DMOs transform travel through data and technology
Airbnb revenue climbs 5% as travel rebounded in Q1 2021
Hotel booking windows gradually lengthening as traveler confidence returns
Build now, pay later: How a reimagined booking experience can build customer confidence
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LIVE BLOG: Coronavirus and the travel industry - impact and recovery
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Airbnb revenue climbs 5% as travel rebounded in Q1 2021
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How to help DMOs transform travel through data and technology
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Priceline acquires Germany-based startup Flyiin
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Wellness travel platform Vacayou raises $3.3M
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Can technology help hospitality labor shortages?
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GetYourGuide survey finds caution being replaced by eagerness to travel
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VIDEO: Research Spotlight - Middle East travel report and recovery progress
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Gojek and Tokopedia merge to create GoTo Group
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