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How DID and SSI will transform the travel experience market
Opinion
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Technology
By Bill Carroll - Marketing Economics
/
August 17, 2022
News
/
Technology
Is travel taking the wrong approach to personalization?
By
Linda Fox
August 17, 2022
Personalization in travel should be about creating segments from individuals, not the other way around.
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News
/
Technology
Connect&GO raises $17M to expand attractions tech offering
By
Mitra Sorrells
August 17, 2022
The Montreal-based technology company is aiming to double its revenue and number of installations each year.
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News
/
Online
Cosmopolitan launches travel booking platform targeting Gen Z and millennials
By
Jill Menze
August 17, 2022
With CosmoTrips, the women’s media brand wants to encourage its Gen Z and millennial audience of 62 million to “travel like an editor.”...
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News
/
Online
HomeToGo reports revenue increases, strong momentum into Q3
By
Linda Fox
August 16, 2022
HomeToGo says it's on target for adjusted EBITDA to break even by 2023....
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News
/
Technology
Guesty grabs $170M as demand for property management software rises
By
Jill Menze
August 16, 2022
Since its $50 million Series D round last year, Guesty says it has tripled its valuation and doubled its revenues....
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News
/
Online
Business travel recovery delayed until 2026 as travel spend slows
By
Mitra Sorrells
August 15, 2022
GBTA says inflation, high energy prices, supply chain challenges and labor shortages mean spending won't reach 2019 levels until mid-2026....
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In Case You Missed It
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Trip.com Group on its European ambitions
Why the hotel chatbot is a must-have for data collection
The big opportunity for short-term rentals
Travel startup Fora wants to reinvent the travel agent
Ex-Booking execs build new “connected trip” solution
3 lessons airlines can learn from B2B pricing strategies
In the Big Chair - Gilda Perez-Alvarado of JLL Hotels
Q&A: WeRoad CEO on Booking.com, rapid growth and automation
How tech helps destinations meet sustainability goals
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Welcome to the Hot 25 Startups for 2022
News
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Startups
Opinion
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Distribution
Show, don't tell: How airlines can meet flight shoppers' needs
Modern merchandising strategies are essential for airlines looking to increase conversions and create...
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News
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Online
Uber to end free loyalty program, shift focus to paid subscriptions
Uber One, the company's subscription program, has about 10 million members and is available in seven...
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News
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Technology
Business travelers want tech to address travel disruptions
Since the onset of the pandemic, business travelers have increasingly turned to digital tools such as...
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News
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Online
Trip.com Group on its European ambitions
Andy Washington, Trip.com Group general manager for Europe, discusses how data will help the OTA...
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News
/
Technology
Amadeus partners with Aimendo to boost automation capabilities
Aimendo uses AI, machine learning and natural language processing to automate written communication...
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News
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Online
Troop, Spotnana partner to integrate meeting space and travel booking
Troop aims to automate the meeting selection process but has not yet offered its own travel booking...
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ALERTS: New deals, products, partnerships and hires in digital travel
News
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Technology
From Our Partners
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Why the hotel chatbot is a must-have for data collection
Agoda’s Tim Hughes on preparing for the coming travel boom
The big opportunity for short-term rentals
Rod Cuthbert on why he’s “super positive” about travel
Earnings roundup: TUI Group, IHG, Hostelworld
Amex GBT sees "strong" quarter with major client wins
United Airlines orders 100 electric air taxis from Archer
CarTrawler on loyalty, fintech and growing interest in eco-friendly travel
Travel startup Fora wants to reinvent the travel agent
How I Got Here
Read more
The best How I Got Here episodes in 2021
How I Got Here, episode 70 - Jeremy Gall of FlipKey
How I Got Here, episode 69 - Dean Donovan of DiamondStream Partners
How I Got Here, episode 68 - Brett Tollman of The Travel Corporation
How I Got Here, episode 67 - Richard Valtr of Mews
How I Got Here, episode 66 - David Armstrong and Sebastian Kaatz of HolidayPirates
How I Got Here, episode 65 - Alex Cruz of British Airways
How I Got Here, episode 64 - John Guscic of Webjet
How I Got Here, episode 63 - Noah Brodsky of Travel + Leisure
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Upcoming Events/Replays
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The Phocuswright Conference 2022
The Bridge Series from WIT and Phocuswright
TravelTech Show 2022
Phocuswright Europe 2022
PhocusWire Pulse: Green Light For Ground Transportation
Phocuswright/WiT Global Startup Pitch 2022
PhocusWire Pulse: A New Traveler Experience
Fueling the next chapter in travel
Commercial strategy - the key to unlocking your revenue potential
The future for virtual interlining
PhocusWire Pulse: Emerging Innovation
The evolving story of gender equity in travel
PhocusWire Pulse: Startups In The Spotlight
PhocusWire Pulse: Rentals On The Rise
Evolution of Software-as-a-Service in travel: from “nice-to-have” to “need”
Opening up a new world of modern retailing in travel
PhocusWire Pulse: Travel Marketing Tactics
PhocusWire Pulse: Progress In Travel Payments
WEBINAR REPLAY! Survey says: The new trends shaping travel
PhocusWire Pulse: Decoding Travel Security
PhocusWire Pulse: A New Age For Social Media
Future-Proofing Travel: Emily Weiss of Accenture
Future-Proofing Travel: Stephanie Jones of National Blacks in Travel & Tourism Collaborative
PhocusWire Pulse: Loyalty For The Long Haul
PhocusWire Pulse: Safer & Seamless
WEBINAR REPLAY! How travel can leverage payment technology for a smart COVID-19 recovery
WEBINAR REPLAY! Connected trip - Is it still relevant in 2021?
WEBINAR REPLAY! How 100% virtual companies handle travel
WEBINAR REPLAY! How to shape your 2021 revenue strategy with forward-looking data
WEBINAR REPLAY: Embedding payments into your contactless airport experience
VIDEO: New Reality With... Dr. Erik Lium of Mount Sinai Health System
WEBINAR REPLAY! Reimagining travel payments for stronger 2021 recovery
WEBINAR REPLAY! Tips for addressing burn-out with smaller teams and unpredictable demand
WEBINAR REPLAY! Transforming travel for the new normal
WEBINAR REPLAY! How virtual payments are supporting the travel landscape
WEBINAR REPLAY! How Southwest is using COVID-19-related customer insights to accelerate pandemic recovery
VIDEO: New Reality With... Johannes Reck of GetYourGuide
VIDEO: New Reality With... Fred Lalonde of Hopper
VIDEO: New Reality With... Andres Fabris of Traxo
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
WEBINAR REPLAY! Power your payments - retaining travel customers in APAC and beyond
WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)
WEBINAR REPLAY! Future-proof your hotel marketing strategy for 2020 and beyond
VIDEO: New Reality With... Christian Watts of Magpie Travel
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
VIDEO: New Reality With... Kurt Ekert of CWT
WEBINAR REPLAY! The future of hotel retailing: through COVID and beyond
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
WEBINAR REPLAY! Why social media holds the key to recovery for luxury hospitality
WEBINAR REPLAY! Remix your hotel’s business model for crisis recovery
VIDEO: New Reality With... Jennifer Wilson-Buttigieg of Valerie Wilson Travel
VIDEO: New Reality With... Lola Åkerström of Geotraveler Media
WEBINAR REPLAY! Driving efficiencies in OTA distribution
VIDEO: New Reality With... Elliott Ferguson of Destination D.C.
WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport
VIDEO: New Reality With... Nancy Rademaker of Nexxworks
VIDEO: New Reality With... Rohit Talwar of Fast Future
VIDEO: New Reality With... Richard Harris of Intent
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
VIDEO: New Reality With... Ross Veitch of Wego
VIDEO: New Reality With... Philipp Mintchin of Splyt
VIDEO: New Reality With... Barbara Dalibard of SITA
VIDEO: New Reality With... Peter Kern of Expedia Group
VIDEO: New Reality With... Andrea Kates of Futureproofing:Next
VIDEO: New Reality With... Jamie Wong and Erik Blachford of Narrative Fund
WEBINAR REPLAY! Everything you need to know about open and secure travel marketplaces
WEBINAR REPLAY! Steering the comeback: Hotel revenue management recovery planning
VIDEO: New Reality With... Beth Taylor of ATPCO
WEBINAR REPLAY! A permanent shift in business traveler behavior
VIDEO: Global Startup Showcase 2020
WEBINAR REPLAY! The recovery roadmap for hotels
VIDEO: New Reality With... Maud Bailly of Accor
VIDEO: New Reality With... Tobias Ragge of HRS
VIDEO: New Reality With... Amir Amidi and Lio Chen of Plug And Play
WEBINAR REPLAY! How digital innovation helps Uber go beyond ride-sharing in difficult times
VIDEO: New Reality With... Clayton Reid of MMGY Global
FAST FACTS: The state of travel startups - winners when the industry recovers
Riding high to laying low - travel startups in a coronavirus world
FAST FACTS: Traveler sentiment in the age of COVID-19
WEBINAR REPLAY! How to build highly optimized web architectures in the travel industry
WEBINAR REPLAY! Everything you need to know about the short-term rental market and tech
WEBINAR REPLAY! Why we book: Unpacking travel loyalty
WEBINAR ALERT! How virtual payments are changing the travel landscape
WEBINAR REPLAY! Travel trends 2020: Discover the latest in online and mobile travel
WEBINAR REPLAY! The traveler purchasing behaviors you need to know in 2020
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
WEBINAR REPLAY! Rate integrity: Are bedbanks the problem or solution?
WEBINAR REPLAY! Get ready for 5G to transform travel and hospitality
WEBINAR REPLAY! Why personalization is impossible in travel (and how to do it)
WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
WEBINAR REPLAY! Strong Customer Authentication for travel: are we there yet?
WEBINAR REPLAY! Battle of the brand: How guest reviews steal the show
WEBINAR REPLAY! Budgeting for the future of hospitality
WEBINAR REPLAY! Decoding the hotel guestprint
WEBINAR REPLAY! How hoteliers can succeed with the Google Ads Migration
WEBINAR REPLAY! The hotel guest of the future
WEBINAR REPLAY! How to create inspiration that drives hotel bookings
WEBINAR REPLAY! The role of social media content across the travel buyer journey
Going beyond NDC: Answers to your questions
WEBINAR REPLAY! The real parity problem that no one is talking about
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Event Calendar
14
Nov
The Phocuswright Conference 2022
November 14-17 2022
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Latest Stories
Most Popular
News
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Online
Trip.com Group on its European ambitions
News
/
Online
The big opportunity for short-term rentals
News
/
Online
Travel startup Fora wants to reinvent the travel agent
Opinion
/
Technology
Why the hotel chatbot is a must-have for data collection
News
/
Distribution
Online activity shows growing recovery for travel
Latest Stories
News
/
Technology
Is travel taking the wrong approach to personalization?
Opinion
/
Technology
How DID and SSI will transform the travel experience market
News
/
Technology
Connect&GO raises $17M to expand attractions tech offering
News
/
Online
Cosmopolitan launches travel booking platform targeting Gen Z and millennials
News
/
Online
HomeToGo reports revenue increases, strong momentum into Q3
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Video: Technology’s role in the renewal of travel
Google on the motivations, expectations of leisure travelers
Report: The hospitality executive's guide to RMS technology
VIDEO: Road.Travel on the convergence of connected cars and travel
VIDEO: ConnexPay on increasing efficiency and profit in travel payments
4 critical T&E data points for high-growth companies to monitor
VIDEO: Justt on how chargebacks are impacting online travel
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