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PhocusWire's newsmakers of the year 2019
PhocusWire's newsmakers of the year 2019
By Jill Menze / Kevin May  | December 9, 2019
Our annual list of the newsmakers over the course of the past 12 months features three of the brands that have had the most impact on the news agenda.... Read More
News | Online
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Airline industry could create additional $40B a year via retailing
By Linda Fox | December 9, 2019
A McKinsey report details the potential value opportunity for airlines from different retailing strategies.... Read More
News | Distribution
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VIDEO: Kayak CEO Steve Hafner on new “Premium” badge, cross-brand loyalty and why it's a startup
By Mitra Sorrells | December 9, 2019
Kayak has made several updates in the past year, including the launch of "Kayak Premium" on Thursday.... Read More
News | Online
VIDEO: AirDNA - Launch pitch Phocuswright Conference 2019
VIDEO: AirDNA - Launch pitch Phocuswright Conference 2019
Short-term rental data is the next generation of lodging analytics. Find out why it's something you can't afford to ignore.... Read More
Interview | Distribution
VIDEO: Pilota - Summit pitch Phocuswright Conference 2019
VIDEO: Pilota - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 9, 2019
Pilota’s machine learning technology has the capabilities to accurately predict disruptions and automatically rebook a client on a back-up flight if there is a severe delay or cancellation.... Read More
Interview | Startups
Sounding Off: Every travel brand needs to find a new route to customers
Sounding Off: Every travel brand needs to find a new route to customers
By PhocusWire | December 6, 2019
Whether it's Amazon or some other channel, the current process for customer acquisition is unlikely to remain in its current guise for much longer.... Read More
Interview | Online
VIDEO: Personalization, the importance of data and privacy in travel
VIDEO: Personalization, the importance of data and privacy in travel
By Linda Fox | December 6, 2019
Developments in, as well as the challenges of, personalization in travel were up for discussion during an executive roundtable at the Phocuswright Conference 2019.... Read More
News | Distribution
VIDEO: Has airline distribution reached utopia?
VIDEO: Has airline distribution reached utopia?
By Jill Menze | December 6, 2019
On a scale of one to 10, with one being where airline distribution was in the 1980s and 10 being the utopia the industry’s dreamed of, where does the current ecosystem reside?... Read More
News | Distribution
VIDEO: Left Travel - Launch pitch Phocuswright Conference 2019
VIDEO: Left Travel - Launch pitch Phocuswright Conference 2019
By PhocusWire | December 6, 2019
One Degree helps property owners gain visibility by promoting their eco-friendly properties with the Sustainable Impact Score.... Read More
Interview | Online
VIDEO: Questo - Summit pitch Phocuswright Conference 2019
VIDEO: Questo - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 6, 2019
Gamified walking tours can be played any time by solving clues in order to discover cities and stories.... Read More
Interview | Startups
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
By PhocusWire | December 5, 2019
By opening the lines of communication with guests and improving service, hotels have a huge opportunity to separate themselves from the competition and drive real business results.... Read More
News | Technology
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Toyota backs autonomous shuttle service May Mobility with $50M investment
By Steven Lerner | December 5, 2019
The Toyota Motor Corporation is leading a $50 million Series B round into autonomous transportation-as-a-service startup May Mobility.... Read More
News | Startups
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VIDEO: How tech-enabled solutions can improve safety and security of short-term rentals
By Mitra Sorrells | December 5, 2019
Leaders from Vrbo, TurnKey Vacation Rentals and Certistay discuss safety and security solutions for short-term rentals.... Read More
News | Technology
Expedia CEO Mark Okerstrom 2019 phocuswright
Expedia Group fallout: Life after Mark Okerstrom
By Steven Lerner | December 5, 2019
Industry analysts react to the sudden departures of Expedia Group CEO Mark Okerstrom and CFO Alan Pickerill.... Read More
News | Online
VIDEO: Sift - Launch pitch Phocuswright Conference 2019
VIDEO: Sift - Launch pitch Phocuswright Conference 2019
By PhocusWire | December 5, 2019
Dynamic Friction can assist efforts to reduce longstanding problems like false positives and growing problems like account takeovers.... Read More
Interview | Technology