How travel clubs are driving revenue, loyalty and customer experience

Crowded airports, train stations, highways and hotels provide some of the proof – travel is booming in many parts of the world.

Phocuswright predicts gross travel bookings will top $1.5 trillion this year and $1.7 trillion by 2026.

So it’s no surprise there has been an increase in companies looking to tap into this interest by adding travel benefits and services for their customers – to drive both loyalty and revenue.

And that’s keeping Custom Travel Solutions founder Mike Putman very busy.

His company provides a private-label travel platform for companies across any industry, such as financial institutions, associations and retailers, that want to provide travel benefits and services to their customers and members.

Besides providing millions of choices to book travel at member-only rates, Custom Travel Solutions sources exclusive benefits such as medical assistance, concierge services and airport lounges to tailor unique membership propositions.

In an interview with PhocusWire, Putman explains a bit about the history of the company, what differentiates this type of travel club offering and his outlook for the future of the company and the travel subscription space overall.

Watch the full discussion with PhocusWire editor in chief Mitra Sorrells below.