B2B travel payments are rarely just about moving money from one party to another. For agencies and travel sellers, payment strategy is tied to carrier acceptance, ticketing declines, agency debit memos, settlement timing, liquidity and margin protection. When those pieces do not work together, payments can quickly become an operational bottleneck rather than a source of efficiency.
As travel companies look to modernize their payment infrastructure, the challenge is moving beyond standalone payment products toward a more integrated operating layer. That means connecting air content, APIs, virtual cards, credit facilities and settlement flows in ways that reflect how agencies actually run their businesses day to day.
In a conversation in the PhocusWire studio at Phocuswright Europe 2026, Brad La Nasa, chief business officer at Zyzza, spoke to Phocuswright SVP of content Mitra Sorrells about B2B payment friction, carrier acceptance, agency liquidity and why integrated payment and content workflows matter for travel sellers.
Watch the full discussion below.
Phocuswright Europe 2026 Innovation Spotlight interview: Zyzza