Technology will always be at the heart of the travel industry, but the COVID-19 pandemic has accelerated the digitalization of the sector over the last two years.
Paula Felstead, chief technology and operations officer at Hotelbeds, joined the company in October 2021 after a tech career in financial services and telecommunications.
In an interview with PhocusWire, she describes her first impressions of joining both a leading player in the travel industry and the wider marketplace.
Felstead is also a big advocate of nurturing young talent, especially women, in the technology arena.
The full interview with PhocusWire's Kevin May is included below...
Game-changing technology to define travel's future
* Check this interview with Carlos Munoz, chief commercial officer at Hotelbeds, about recovery tactics for accommodation providers and using data.