Engineering AI for personalization and operational efficiency in travel

Companies around the world are focused on understanding and implementing artificial intelligence to both improve their internal operations and to better serve their customers.

In the realm of travel, Arizona-based Encora provides digital engineering support and services to help travel and hospitality brands strengthen brand loyalty and drive operational efficiencies.

In a discussion in the PhocusWire studio at The Phocuswright Conference, Encora vice president of business development Glenn DiSarcina discussed what companies need to keep in mind as they are developing their AI strategy and why cloud migration and data optimization are critical.

DiSarcina also explained more about Encora and the types of technology implementations it is seeing drive success for its clients around the world.

Watch the full discussion with Phocuswright senior vice president of content Mitra Sorrells.