Artificial Intelligence


human-tech-hybrid
Amadeus touts human-tech hybrid for travel's future
By Linda Fox | July 1, 2020
Amadeus says AI is playing an increasing role in travel distribution, but the need for humans remains. Read More
News | Technology
Amazon acquires ride-hailing autonomous vehicle provider Zoox
Amazon acquires ride-hailing autonomous vehicle provider Zoox
By Kevin May | June 30, 2020
The company is six years old and has created zero-emission, purpose-built vehicles for autonomous ride-hailing. Read More
News | Technology
VIDEO: Where the next great travel company will emerge
VIDEO: Where the next great travel company will emerge
By Kevin May | June 29, 2020
An individual iPhone 10 in 2020 contains more computing power than every computer in 1986 on the planet - that's a fact that is often hard to get your head around. Read More
News | Technology
Traveler safety and hygiene emerge as the dominant themes at TravelScrum hackathon
Traveler safety and hygiene emerge as the dominant themes at TravelScrum hackathon
By Linda Fox | June 24, 2020
The three themes for the marathon coding event were Health & Hygiene, Travel & Experiences and Sustainability & Relief. Read More
News | Technology
entrada-insights-road-trip
With trade shows cancelled, travel tech startup takes its show on the road - literally
By Mitra Sorrells | June 16, 2020
With all industry trade shows cancelled, the founder of travel tech startup Entrada Insights is embarking on a cross-country road trip to meet potential clients. Read More
News | Startups
smartdigitalplug-hotels-rentals
Startups join forces to create digital services platform for rental accommodation and hotels
By Linda Fox | June 3, 2020
SmartDigitalPlug was created by six startups to help small hotels and rental properties to digitize their services and address some of the current safety and hygiene challenges. Read More
News | Startups
Didi gets $500M from SoftBank to develop autonomous driving technology
Didi gets $500M from SoftBank to develop autonomous driving technology
By Kevin May | May 30, 2020
Didi claims it is the single largest fundraising round in China for the autonomous vehicle industry. To-date Didi has raised $21.7 billion. Read More
News | Technology
immunity-passport-privacy
Immunity passport debate shows we need a trusted guardian for digital identities
By Andersen Cheng - Nomidio | May 18, 2020
The global response to COVID-19 has sparked intense debate about the balance between protection and privacy. Should privacy be sacrificed in order to slow transmission of the virus? Read More
Opinion
Travelers may need to prepare for a contactless, surveillance-led experience
Travelers may need to prepare for a contactless, surveillance-led experience
By Simon Nowroz - Disruptive X Emergent | May 15, 2020
While we can’t conclude exactly what the future may hold, we can establish an overall trajectory and an overarching narrative that we refer to as a theme. Travel's future is a very different one. Read More
Opinion | Technology
How airports are considering ways to reduce human contact
How airports are considering ways to reduce human contact
By Dawit Habtemariam - BTN | May 13, 2020
Airports are considering how to prepare for a post-COVID-19 air travel environment in order to protect and reassure a public wary of flying. Read More
News | Technology
Destination X - Using the new normal to limit visitors and manage overtourism
Destination X - Using the new normal to limit visitors and manage overtourism
By PhocusWire | May 5, 2020
Aside from reduced pollution and car accidents, the crisis brought on by COVID-19 may offer an opportunity to make some much needed (and politically difficult) changes to tourism policies. Read More
News | Technology
airline-industry-recovery
How aviation should plan for a different sector to emerge post-coronavirus
By Linda Fox | April 30, 2020
No one can safely predict how long it will take for the industry to bounce back, but aviation experts are hoping for a return to 80% of pre-COVID-19 levels in two to three years.  Read More
News | Distribution
Coronavirus is reshaping the airport experience of the future, part 2
Coronavirus is reshaping the airport experience of the future, part 2
By Omar Abou Faraj - Dubz  | April 30, 2020
The envisioned airport of the future would leverage intelligent operational and passenger technologies, along with innovation in AI, bio-metrics and mobility. Read More
Opinion | Technology
Coronavirus is reshaping the airport experience of the future, part 1
Coronavirus is reshaping the airport experience of the future, part 1
By Omar Abou Faraj - Dubz  | April 28, 2020
Airport technology and new customer interfaces can play a huge role in making the industry more resilient during a pandemic crisis, not to mention bringing in massive and sustainable operational and... Read More
Opinion | Technology
ai-airline-customer-service
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi  | April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction. Read More
Opinion | Technology
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