Artificial Intelligence


SITA aviation capacity issues and data
Will data or collaboration solve aviation's capacity crunch?
By Thomas Deillon - SITA  | August 14, 2019
SITA's Thomas Deillon analyzes how the airline industry should handle the impending capacity crunch. Read More
Opinion | Technology
Research Spotlight: Are bots the future of brick and mortar?
Research Spotlight: Are bots the future of brick and mortar?
By Jill Menze | August 14, 2019
A new report from Phocuswright examines how several chatbot startups found a way to turn bot limitations into a feature rather than a bug. Read More
News | Technology
Sitata new corporate travel risk management tools
Risk management solution expands offerings for corporate travel
By Mitra Sorrells | August 7, 2019
Sitata, a global health, safety and risk management service for travelers, is adding new tools for corporate travel. Read More
News | Technology
WEBINAR ALERT! Budgeting for the future of hospitality
WEBINAR ALERT! Budgeting for the future of hospitality
By PhocusWire | August 5, 2019
In this webinar produced by Amadeus and Phocuswire, you’ll hear exclusive data to help prepare you for 2020. Read More
News | Technology
British Airways future of air travel report
Air travel of the future – personalized, immersive and both super-fast and super-slow
By Mitra Sorrells | July 31, 2019
British Airways is exploring predictions for the air travel experience 20, 40, 60 and even 100 years in the future. Read More
News | Technology
REPORT: Can AI help OTAs earn customer loyalty?
REPORT: Can AI help OTAs earn customer loyalty?
By Marisa Garcia  | July 22, 2019
In this report, we’ll explore how using advanced technology and artificial intelligence can help OTAs and metasearch companies gain a competitive edge on bookings. Read More
From Our Partners | Technology
Bringing on content and the network effect for GDS hotel platforms
Bringing on content and the network effect for GDS hotel platforms
By Linda Fox | July 3, 2019
The global distribution companies have evolved away from their traditional airline focus to bring accommodation into the mix. But there's more to it than that. Read More
News | Distribution
Automated ticket and check-in is great, give me humans for everything else
Automated ticket and check-in is great, give me humans for everything else
By Kevin May | July 2, 2019
Airports and airlines often speak about bringing as much automation to airports as possible in a bid to improve the experience and make operations more efficient. Read More
News | Technology
TripActions 250M series D
TripActions raises again, $250M round going to aggressive growth plan
By Mitra Sorrells | June 27, 2019
This latest investment comes less than eight months after TripActions' Series C round last November which brought in $154 million. Read More
News | Startups
mark-okerstrom-expedia-group-direct-bookings
Expedia CEO Mark Okerstrom: “War over the best booking experience is almost over”
By Jill Menze | June 25, 2019
Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation" happens after bookings are made. Read More
News | Online
Travel payments, part 4: Hopes and hurdles for startups
Travel payments, part 4: Hopes and hurdles for startups
By Mitra Sorrells | June 24, 2019
In part four of our payments month them we talk to investors and entrepreneurs about the challenges and opportunities for startups in this space. Read More
News | Technology
Hopper ramps up hotel booking with global private rates and price tracking
Hopper ramps up hotel booking with global private rates and price tracking
By Kevin May | June 20, 2019
Eighteen months on from its initial launch, Hopper is applying some of the secret sauce learned from flights to its hotel search and booking service. Read More
News | Online
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
By Jill Menze | June 20, 2019
You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical... Read More
News | Technology
internet-trends-2019-meeker
Mary Meeker's annual report: Growing giants, next-gen data and super apps
By Linda Fox | June 17, 2019
Many in the digital and wider industrial world await Mary Meeker’s annual trends report with anticipation for what can be expected for their sector. We look at the travel-related elements. Read More
News | Online
VIDEO: Understanding the biometric future for travel
VIDEO: Understanding the biometric future for travel
By PhocusWire | June 17, 2019
Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Read More
News | Technology