Artificial Intelligence

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Opinion / Technology
Four scenarios for the future of travel
By Wolfgang Krips - Amadeus | October 4, 2022
Amadeus presents four potential macroeconomic scenarios and what they might mean for the travel industry going forward. Read More
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News / Technology
The new ways cybercriminals are attacking travel companies
By Kathryn Walson | October 3, 2022
Credit cards, reward programs and even the metaverse are potential vulnerabilities for travel companies. Read More
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From Our Partners / Technology
Balancing brand engagement for Gen Z, millennial and Gen X travelers
By Alison Winch - CodeGen | October 3, 2022
Travel companies should prepare for the post-digital era and develop creative strategies to engage customers across generations.  Read More
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News / Technology
Nezasa adds flight routing optimization tech with TripYeah acquisition
By Jill Menze | October 3, 2022
Nezasa will integrate TripYeah’s flight route optimization technology into its portfolio of solutions for travel management companies. Read More
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News / Startups
Fetcherr partners with Azul Airlines to pilot pricing optimization system
By Jill Menze | September 29, 2022
Since incorporating Fetcherr’s technologies into its existing revenue management processes, Azul Airlines says it has already seen improved revenue performance and optimized workflows. Read More
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News / Online
India's WB Hotels plots expansion following new investment
By Linda Fox | September 28, 2022
The India-based group, which describes itself as tech-led, says the funds are from existing investors. Read More
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News / Technology
Microsoft on the trends and tech shaping travel
By Linda Fox | September 27, 2022
A Microsoft executive outlines the rapidly changing travel landscape and technologies to look out for. Read More
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Interview / Distribution
Q&A: Amadeus on the changing face of airline distribution
By Linda Fox | September 23, 2022
In this Q&A, Decius Valmorbida, president of Amadeus’ travel unit, discusses how the company is ditching the old, transaction-based treatment of customers in favor of a new,... Read More
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Opinion / Online
How AI-driven performance marketing can drive growth for travel businesses
By Neel Pandya - Pixis | September 23, 2022
Well-executed marketing campaigns can generate significant ROI for travel brands. Read More
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Opinion / Technology
Voicing optimism about the future of travel call centers
By Markus Stumpe - Cruisewatch | September 16, 2022
Travel brands can benefit from a hybrid model where data forms a bridge between human agents and technology. Read More
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News / Online
Rakuten India partners with InterGlobe Technology Quotient to develop travel tech solutions
By Kathryn Walson | September 16, 2022
Rakuten India will help ITQ grow its travel tech offerings through AI, augmented and virtual reality, blockchain and the Internet of Things. Read More
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News / Online
HotelOnline acquires HotelPlus to accelerate expansion across Africa
By Kathryn Walson | September 12, 2022
Prior to the deal, HotelOnline was valued at $24 million. Read More
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News / Startups
TripAdd acquires AI-powered chatbot solution Eddy Travels
By Kathryn Walson | September 8, 2022
Ancillary travel product marketplace TripAdd plans to grow revenue with the B2B Eddy chatbot service. Read More
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News / Startups
U.K. startup wi-Q lands £3 million to digitalize payments in hospitality
By Jill Menze | September 8, 2022
Founded in 2014, wi-Q aims to help hospitality and leisure companies improve the guest experience via its mobile ordering and payments solutions. Read More
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Opinion / Technology
Should corporate travel managers trust algorithms?
By Axita Bhalsod - Egencia | August 19, 2022
Effective use of artificial intelligence and data science can save companies huge amounts of time and resources, particularly for small teams.  Read More