Artificial Intelligence


How Big Data can drive hotel value and loyalty
How Big Data can drive hotel value and loyalty
By Laurent Idrac - Hapi | March 1, 2021
Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most important part of the journey: personalizing the experience while on property. Read More
Opinion | Technology
The vital, the obvious and the hopeful: Tech trends to watch in travel
The vital, the obvious and the hopeful: Tech trends to watch in travel
By Kevin May | February 22, 2021
We list some of the trends noted by a recent CBInsights report and how they might strike a chord with the industry's strategies to move forward in 2021. Read More
News | Technology
Is hospitality ready to service the digitally savvy travel consumer?
Is hospitality ready to service the digitally savvy travel consumer?
By Max Starkov - hospitality consultant and strategist | February 16, 2021
There is a clear deficit of proper hospitality industry education in digital technology and the latest technology innovations, trends and best practices. Read More
Opinion | Technology
anand krishnan-ibs-software
In The Big Chair - Anand Krishnan of IBS Software
By Jill Menze | February 4, 2021
In 2018, Anand Krishnan was brought on as CEO of IBS Software, a leading SaaS solutions provider managing mission-critical operations for airlines, airports, hotels and cruise companies. Read More
Interview | Technology
uipath-opinion-automation
How automation can facilitate hospitality’s recovery
By Brad Beumer - UiPath | February 3, 2021
Automation technologies can be used to benefit guests and staff, now and into the future. Read More
Opinion | Technology
Microsoft bets on autonomous vehicle tech with investment in GM's Cruise
Microsoft bets on autonomous vehicle tech with investment in GM's Cruise
By Jill Menze | January 21, 2021
Microsoft is backing a $2 billion funding round for General Motors’ driverless car unit Cruise as part of a long-term strategic relationship. Read More
News | Technology
fetch-ai-travel-agents
Fetch.ai launches AI travel agents to reduce hotel booking distribution cost
By Linda Fox | January 15, 2021
Fetch.ai believes its AI agents can reduce distribution costs and protect hotels from security breaches. Read More
News | Distribution
What is the digital outlook for 2021 in business travel?
What is the digital outlook for 2021 in business travel?
By Pascal Benn - Focus Travel Partnership | January 15, 2021
A travel management company operating in Jan 2021 will be faced with a whole new set of challenges compared to both 2020 and 2019. Read More
Opinion | Technology
airline-trends-2021
Airlines need new data sources to predict demand and gain flexibility
By Linda Fox | January 7, 2021
The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More
News | Technology
STARTUP STAGE: The Tarzan Way wants to celebrate the uniqueness of every traveler
STARTUP STAGE: The Tarzan Way wants to celebrate the uniqueness of every traveler
By Jill Menze | January 6, 2021
The India-based startup wants to revamp the traveler experience by making it more streamlined and customer-friendly. Read More
Interview | Startups
hotel-tech-trends
What will dominate 2021 hospitality tech trends? Digitization and data
By Andrew Metcalfe - Guestline | January 6, 2021
The increased adoption of both data analysis and digitization will be driven by not only the need to manage operations correctly, but also the need to manage operations more efficiently. Read More
Opinion | Technology
travel-audience-dmo
How tourism organizations can stay a step ahead of competing destinations
By Freddy Friedman - travel audience | December 31, 2020
Tourism organizations can use data and AI to understand visitors and adjust campaigns as restrictions lift. Read More
Opinion | Technology
VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger
VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger
By Mitra Sorrells | December 23, 2020
Travelocity founder Terry Jones and former Travelocity CEO Michelle Peluso reunited for a discussion with Phocuswright senior analyst Lorraine Sileo. Read More
News | Online
sabre-hellogbye-partnership
Sabre, HelloGbye partner to give TMCs AI automation services
By Mitra Sorrells | December 22, 2020
The integration of HelloGbye’s AI technology will enable Sabre’s TMC clients to automate responses to inbound booking requests.  Read More
News | Technology
tech-trends-aviation
Six tech trends paving the way for transformation in aviation
By David Lavorel - SITA | December 16, 2020
Advances in technologies such as biometrics and blockchain are accelerating change in the aviation industry. Read More
Opinion | Technology
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