Artificial Intelligence


mark-okerstrom-expedia-group-direct-bookings
Expedia CEO Mark Okerstrom: “War over the best booking experience is almost over”
By Jill Menze | June 25, 2019
Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation" happens after bookings are made. Read More
News | Online
Travel payments, part 4: Hopes and hurdles for startups
Travel payments, part 4: Hopes and hurdles for startups
By Mitra Sorrells | June 24, 2019
In part four of our payments month them we talk to investors and entrepreneurs about the challenges and opportunities for startups in this space. Read More
News | Technology
Hopper ramps up hotel booking with global private rates and price tracking
Hopper ramps up hotel booking with global private rates and price tracking
By Kevin May | June 20, 2019
Eighteen months on from its initial launch, Hopper is applying some of the secret sauce learned from flights to its hotel search and booking service. Read More
News | Online
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
By Jill Menze | June 20, 2019
You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical... Read More
News | Technology
internet-trends-2019-meeker
Mary Meeker's annual report: Growing giants, next-gen data and super apps
By Linda Fox | June 17, 2019
Many in the digital and wider industrial world await Mary Meeker’s annual trends report with anticipation for what can be expected for their sector. We look at the travel-related elements. Read More
News | Online
VIDEO: Understanding the biometric future for travel
VIDEO: Understanding the biometric future for travel
By PhocusWire | June 17, 2019
Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Read More
News | Technology
welcome app startup stage
STARTUP STAGE: Welcome uses AI to make trip planning more spontaneous and personalized
By Jill Menze | June 12, 2019
Welcome uses artificial intelligence to help travelers plan in real time based on their preferences, tips from friends and location data. Read More
Interview | Technology
Payments month part 2 fraud
Travel payments, part 2: Balancing friction and risk in fighting fraud
By Mitra Sorrells | June 10, 2019
For part two in our series on travel payments, we explore issues related to fraud and how machine learning can help to solve them. Read More
News | Online
hotel-attribute-systems
Rethinking hotel distribution with attribute-based selling
By Simone Puorto - Simone Puorto Consulting  | June 4, 2019
How the development of systems to offer room attributes might impact distribution. Read More
Opinion | Distribution
Welcome to a new era for online travel, where any brand can get left behind
Welcome to a new era for online travel, where any brand can get left behind
By Jeff Katz - Journera  | May 31, 2019
We spent the last two decades in the Transaction Era - making it easier to find and book the elements of a trip. But we are now entering the Experience Era. Read More
Opinion | Online
mindsay-chatbot-funding
Mindsay adds $10M in Series A funding to expand chatbot service
By Linda Fox | May 29, 2019
Paris-based chatbot startup also took on a brand name after starting out as Destygo. Read More
News | Startups
Ctrip Trip Moments content sharing
Ctrip’s Instagram-like platform attracts more than 1M daily users
By Mitra Sorrells | May 29, 2019
Ctrip's new "Trip Moments" content sharing platform is attracting more than one million users every day, and 70% of them are under 30 years old. Read More
News | Online
VIDEO: Google on leveraging machine learning in travel search
VIDEO: Google on leveraging machine learning in travel search
By Kevin May | May 28, 2019
Google is at the heart of the search experience and sits on enormous amounts of data that, it says, helps create a better search experience for travelers. Read More
News | Online
Tencent leads $250M round into Mafengwo
Tencent leads $250M round into Mafengwo
By Jill Menze | May 24, 2019
Chinese travel platform Mafengwo has raised a $250 million funding round led by Tencent Holdings Ltd, with General Atlantic, Qiming Venture Partners and Yuantai Evergreen Investment Partners also... Read More
News | Online
business-travel-innovation-fail fast-2
Why a fail fast mentality is key to tech innovation in business travel
By Frédéric Stark - KDS  | May 23, 2019
Regardless of size, as an industry, we need to be able to try new things and at times, to test ideas and accept that they might fail, until we finally succeed. Read More
Opinion | Technology