Artificial Intelligence

News / Technology

Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper

By Mitra Sorrells | September 28, 2023

Sabre built its new solution in partnership with Hopper, which has just renamed its B2B product from Hopper Cloud to Hopper Technology Solutions, offering fintech, travel portals and a new suite of... Read More

News / Technology

Delta Air Lines on using AI throughout its business

By Morgan Hines | September 28, 2023

Delta's senior vice president and chief digital officer Eric Phillips shared some of the carrier’s AI strategy, citing a “digital thread" throughout everything it is doing. Read More

Interview / Online

CEO Spotlight - Brett Keller of Priceline

By Linda Fox | September 27, 2023

PhocusWire talks to Priceline CEO Brett Keller about the company's partnership with Google, the hype around generative artificial intelligence and treading its own path versus other Booking Holdings... Read More

News / Technology

Accenture to pilot Amadeus Cytric Easy AI-powered chatbot

By Michael B. Baker - BTN | September 26, 2023

Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams, the AI assistant will be able help corporate travelers across their trip, including planning and... Read More

From Our Partners / Technology

Cruising on the data wave: How technology shapes personalized experiences at sea

By Jeff Zotara - Arrivia | September 26, 2023

As cruise lines sail into the future, the proliferation of technological innovations has reshaped the accessibility of passenger data and, with it, the ability to tailor the passenger experience. Read More

News / Online

Poor security, clunky processes driving online hotel booking abandonment

By Linda Fox | September 25, 2023

Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More

News / Technology

Expedia Group builds generative AI into multiple products in its “Fall Release”

By Mitra Sorrells | September 21, 2023

Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More

News / Technology

Google increases AI functionality for travel

By Jamie Biesiada – Travel Weekly | September 19, 2023

Bard users will be prompted to link to other Google accounts, giving the AI product the ability to summarize and answer questions about users' personal details, like upcoming travel arrangements. Read More

News / Technology

AI Insights: Generative AI to enhance the guest booking and stay experience

By PhocusWire | September 19, 2023

The Ascott's Tan Bee Leng answers our questions about the areas the hotel and serviced apartment company is applying generative artificial intelligence technology to. Read More

News / Online

Kayak, Tripadvisor on growing their in-house media studios

By Morgan Hines | September 19, 2023

In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment. Read More

Opinion / Technology

9 months into the GPT Era, what has travel learned?

By Gilad Berenstein – Brook Bay Capital | September 13, 2023

Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors. Read More

News / Technology

Klook unveils AI tool, social media focused affiliate program

By Arvindh Yuvaraj - WiT | September 11, 2023

Klook plans to integrate its K.AI trip planning tool into its Things to do activity page. The company also hopes its Kreator affiliate program will bring conversions via social media. Read More

Interview / Startups

STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform

By Mitra Sorrells | September 11, 2023

Tango combines artificial intelligence, machine learning and human curation to provide design, booking and servicing of hyper-personalized trips. Read More

News / Startups

Generative AI trip planning startup MindTrip raises $7M

By Morgan Hines | September 8, 2023

MindTrip, set to go public in beta before year's end, seeks to help travelers discover, book and plan travel in one place. Read More

News / Technology

AI Insights: Generative AI across airline operations

By PhocusWire | September 7, 2023

Lufthansa Digital Hangar's Christian Spannbauer answers our questions about the areas the airline group is applying generative artificial intelligence technology to. Read More

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