Artificial Intelligence


Sounding Off: China is treading a path of ideas for others to follow
Sounding Off: China is treading a path of ideas for others to follow
By PhocusWire | February 8, 2019
Hardware and software providers may have been inspired in part by some of their counterparts in the West but China is arguably at the bleeding edge of pulling it all together for the sake of the user. Read More
Interview | Online
In The Big Chair - Kevin King of Shiji
In The Big Chair - Kevin King of Shiji
By Mitra Sorrells | February 7, 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management... Read More
Interview | Technology
What should the travel industry understand about China in the Year of the Pig?
What should the travel industry understand about China in the Year of the Pig?
By Kieron Branagan - OpenJaw Technologies  | February 5, 2019
Take a deeper look at what’s going on away from the geopolitical headlines, and marketers will understand how trends in China are going to eventually affect us all. Read More
News | Online
Google tells hotels to think of smart devices as extra organs of a guest's body
Google tells hotels to think of smart devices as extra organs of a guest's body
By Hollis Thomases - Phocuswright  | February 4, 2019
The search giant says the proliferation of devices has created rapid, cultural shifts and changed the way people expect things from their brands... making people more curious, demanding and... Read More
News | Technology
Zingle hospitality messaging 11M funding
Zingle charts deeper push into hospitality with $11M capital raise
By Mitra Sorrells | February 1, 2019
B2C messaging platform Zingle has landed $11 million in new funding to support its growth in hospitality. Read More
News | Technology
A new era of personalization - for both travelers and suppliers
A new era of personalization - for both travelers and suppliers
By Benoit Jolin - Expedia Group  | January 29, 2019
The travel industry is entering an age of both traveler and supplier personalization - leveraging high-tech to deliver high-touch experiences. Read More
Opinion | Technology
Busting a billion-dollar digital myth for cruise lines
Busting a billion-dollar digital myth for cruise lines
By Apurva Chamaria - RateGain  | January 28, 2019
Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars to the process. The same rules do not apply to every digital journey, so how can cruise lines win... Read More
From Our Partners | Technology
Airline distribution in 2030, part 2: Four scenarios for the future
Airline distribution in 2030, part 2: Four scenarios for the future
By Mario Gavira  | January 25, 2019
Who wins - the tech giants, existing intermediaries, airlines, lawmakers or something else? Four possible patterns are analyzed here in part two. Read More
Opinion | Distribution
Consumers want companionship - but not from humans - while traveling
Consumers want companionship - but not from humans - while traveling
By Jill Menze | January 25, 2019
According to a new study from Sabre, a desire to avoid humans, virtual companions and new points-of-sale are among the consumer trends shaping the hospitality industry this year. Read More
News | Technology
Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools
Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools
By Kevin May | January 23, 2019
A "multimillion-dollar" deal will include a research collaboration and help spearhead the Canada-based price prediction platform's expansion into Europe. Read More
News | Technology
Cruise series part 3 technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
News | Technology
What's next for intent data in the travel industry?
What's next for intent data in the travel industry?
By John Ardis - Conversant  | January 21, 2019
As the booking process has been simplified and personalized, the travel industry hasn't been nearly as fast to harness technology for people-based marketing.  Read More
Opinion | Technology
Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?
Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?
By Mario Gavira  | January 17, 2019
Airline distribution is an evolving beast - but in the first of this two-part series we outline why developments over the next decade could trigger the most fundamental changes in its history. Read More
Opinion | Distribution
VIDEO: Quicket.io - Launch pitch at Phocuswright 2018
VIDEO: Quicket.io - Launch pitch at Phocuswright 2018
By Kevin May | January 17, 2019
Quicket demonstrates what could be possible if there are no legacy technology constraints for speech and face recognition, virtual and augmented reality, and machine-learning advancement in mobile... Read More
Interview | Technology
VIDEO: iinside - Launch pitch at Phocuswright 2018
VIDEO: iinside - Launch pitch at Phocuswright 2018
By Kevin May | January 16, 2019
This travel API platform creates better, data-driven travel experiences for OTA, ride-share and airline apps. Read More
Interview | Technology