Artificial Intelligence


maud bailly accorhotels phocuswright europe
Phocuswright Europe 2018 Preview: Maud Bailly on a revolution in habits
By PhocusWire | May 15, 2018
Ahead of Phocuswright Europe, she outlines the need for "responsible personalization," what the role of a CDO entails and AccorHotels' plans for the future. Read More
Interview | Distribution
Travelport digital engagement
Technology is driving "tidal wave of change" for booming travel industry
By Mitra Sorrells | May 15, 2018
The combination of strong economies around the world and rapid developments in technology are causing significant, fundamental changes in the business of travel.   Read More
News | Technology
Startup Stage VacationRenter
STARTUP STAGE: VacationRenter aims to solve the industry's inventory fragmentation
By Mitra Sorrells | May 14, 2018
Two ex-Googlers created the vacation rental search engine that consolidates listings from sites such as Booking.com, VRBO, HomeAway and more.  Read More
Interview | Startups
QOTW: Something about a battle of wills
QOTW: Something about a battle of wills
By PhocusWire | May 11, 2018
Quote from Bill Carroll, independent analyst for Phocuswright and PhD. Read More
News | Technology
AI and tracking data: looking beyond the travel industry
AI and tracking data: looking beyond the travel industry
By Simon Tomlinson - SITA | May 11, 2018
The combination of artificial intelligence and tracking data will increasingly enable organizations to optimize operations, introduce automation, utilize prediction tools and adapt what they do in... Read More
Opinion | Technology
trivago triphappy
Trivago buys AI startup TripHappy to improve personalized search
By Jill Menze | May 10, 2018
In a bid to expand its personalized offerings for consumers, German hotel metasearch platform Trivago has acquired artificial intelligence startup TripHappy. Read More
News | Online
Microsoft’s manifesto on corporate travel – a not so fast revolution
Microsoft’s manifesto on corporate travel – a not so fast revolution
By Bill Carroll - Phocuswright | May 8, 2018
In 1848, German philosophers Karl Marx and Friedrich Engels wrote The Communist Manifesto to recognize the struggles of class in societies as they related to capitalism. Read More
Opinion | Technology
Hoteliers should care about voice technology - here's why
Hoteliers should care about voice technology - here's why
By Max Starkov - HEBS Digital | April 30, 2018
With internet users preferring communication with images and, most importantly, voice activation, there is a great opportunity for hotels in this landscape. Read More
Opinion | Technology
Corporate communications also not safe from onset of AI
Corporate communications also not safe from onset of AI
By Anthony Petrucci - Forbes | April 30, 2018
Trust is an important topic for those of us that work in corporate communications. Read More
Notated News | Technology
phocuswright europe google
Phocuswright Europe 2018 Preview: Q&A with Google's Richard Holden
By PhocusWire | April 30, 2018
Ahead of the event, he discusses how Google has no plans to become an OTA, the importance of search and more. Read More
Interview | Technology
CEO interview Utrip Gilad Berenstein 2
In The Big Chair - Gilad Berenstein of Utrip
By Mitra Sorrells | April 27, 2018
Utrip has accumulated about 400 million traveler preferences since it launched in 2011. The company works with brands such as JetBlue, TUI Group, Hilton and others to help their customers create... Read More
Interview | Technology
SDL AI machine learning content creation
How AI is rewriting content creation for travel
By Mitra Sorrells | April 25, 2018
Content is the foundation of a brand’s interaction with its customers. Whether in the form of a website, mobile app, emails, or a social campaign, the words a brand uses provide both information and... Read More
News | Technology
HRS AI for corporate travel
How AI is changing corporate travel management
By Mitra Sorrells | April 24, 2018
Corporate travel is big – really big – business. According to a July 2017 report from the Global Business Travel Association, global business travel spend approached $1.3 trillion in 2016, and it’s... Read More
News | Technology
Phocuswright Europe 2018 Preview: Q&A with Lufthansa's Heike Birlenbach
Phocuswright Europe 2018 Preview: Q&A with Lufthansa's Heike Birlenbach
By PhocusWire | April 24, 2018
Ahead of the event, she discusses new technologies, ancillary sales and more. Read More
Interview | Distribution
AI series part 4 marketing
AI analysis, part 4: Digital marketing
By Mitra Sorrells | April 23, 2018
According to the Salesforce’s 2017 “State of Marketing” report, artificial intelligence is the leading technology where marketers expect the most growth in the next two years.  Read More
News | Technology