Artificial Intelligence

 alt="Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper"  title="Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper"
News / Technology
Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper
By Mitra Sorrells | September 28, 2023
Sabre built its new solution in partnership with Hopper, which has just renamed its B2B product from Hopper Cloud to Hopper Technology Solutions, offering fintech, travel portals and a new suite of... Read More
 alt="Delta Air Lines on using AI throughout its business"  title="Delta Air Lines on using AI throughout its business"
News / Technology
Delta Air Lines on using AI throughout its business
By Morgan Hines | September 28, 2023
 Delta's senior vice president and chief digital officer Eric Phillips shared some of the carrier’s AI strategy, citing a “digital thread" throughout everything it is doing. Read More
 alt="CEO Spotlight - Brett Keller of Priceline"  title="CEO Spotlight - Brett Keller of Priceline"
Interview / Online
CEO Spotlight - Brett Keller of Priceline
By Linda Fox | September 27, 2023
PhocusWire talks to Priceline CEO Brett Keller about the company's partnership with Google, the hype around generative artificial intelligence and treading its own path versus other Booking Holdings... Read More
 alt="Accenture to pilot Amadeus Cytric Easy AI-powered chatbot"  title="Accenture to pilot Amadeus Cytric Easy AI-powered chatbot"
News / Technology
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
By Michael B. Baker - BTN | September 26, 2023
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams, the AI assistant will be able help corporate travelers across their trip, including planning and... Read More
 alt="Cruising on the data wave: How technology shapes personalized experiences at sea"  title="Cruising on the data wave: How technology shapes personalized experiences at sea"
From Our Partners / Technology
Cruising on the data wave: How technology shapes personalized experiences at sea
By Jeff Zotara - Arrivia | September 26, 2023
As cruise lines sail into the future, the proliferation of technological innovations has reshaped the accessibility of passenger data and, with it, the ability to tailor the passenger experience.  Read More
 alt="Poor security, clunky processes driving online hotel booking abandonment"  title="Poor security, clunky processes driving online hotel booking abandonment"
News / Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox | September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More
 alt="Expedia Group builds generative AI into multiple products in its “Fall Release”"  title="Expedia Group builds generative AI into multiple products in its “Fall Release”"
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More
 alt="Google increases AI functionality for travel"  title="Google increases AI functionality for travel"
News / Technology
Google increases AI functionality for travel
By Jamie Biesiada – Travel Weekly | September 19, 2023
Bard users will be prompted to link to other Google accounts, giving the AI product the ability to summarize and answer questions about users' personal details, like upcoming travel arrangements. Read More
 alt="AI Insights: Generative AI to enhance the guest booking and stay experience"  title="AI Insights: Generative AI to enhance the guest booking and stay experience"
News / Technology
AI Insights: Generative AI to enhance the guest booking and stay experience
By PhocusWire | September 19, 2023
The Ascott's Tan Bee Leng answers our questions about the areas the hotel and serviced apartment company is applying generative artificial intelligence technology to. Read More
 alt="Kayak, Tripadvisor on growing their in-house media studios"  title="Kayak, Tripadvisor on growing their in-house media studios"
News / Online
Kayak, Tripadvisor on growing their in-house media studios
By Morgan Hines | September 19, 2023
In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment.   Read More
 alt="9 months into the GPT Era, what has travel learned?"  title="9 months into the GPT Era, what has travel learned?"
Opinion / Technology
9 months into the GPT Era, what has travel learned?
By Gilad Berenstein – Brook Bay Capital | September 13, 2023
  Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors.   Read More
 alt="Klook unveils AI tool, social media focused affiliate program"  title="Klook unveils AI tool, social media focused affiliate program"
News / Technology
Klook unveils AI tool, social media focused affiliate program
By Arvindh Yuvaraj - WiT | September 11, 2023
Klook plans to integrate its K.AI trip planning tool into its Things to do activity page. The company also hopes its Kreator affiliate program will bring conversions via social media. Read More
 alt="STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform"  title="STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform"
Interview / Startups
STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform
By Mitra Sorrells | September 11, 2023
Tango combines artificial intelligence, machine learning and human curation to provide design, booking and servicing of hyper-personalized trips.  Read More
 alt="Generative AI trip planning startup MindTrip raises $7M"  title="Generative AI trip planning startup MindTrip raises $7M"
News / Startups
Generative AI trip planning startup MindTrip raises $7M
By Morgan Hines | September 8, 2023
MindTrip, set to go public in beta before year's end, seeks to help travelers discover, book and plan travel in one place. Read More
 alt="AI Insights: Generative AI across airline operations"  title="AI Insights: Generative AI across airline operations"
News / Technology
AI Insights: Generative AI across airline operations
By PhocusWire | September 7, 2023
Lufthansa Digital Hangar's Christian Spannbauer answers our questions about the areas the airline group is applying generative artificial intelligence technology to. Read More