As
online travel agencies (OTAs) strive to deliver more personalized and seamless
travel experiences, the complexity of their B2B payment networks is increasing
in parallel.
Managing these multifaceted payment flows—while ensuring efficiency, security
and continuity—has become a critical challenge.
During
an interview in the PhocusWire studio at Phocuswright Europe 2025, Chia
Cartaya, head of travel at Worldline, shares her perspective on how virtual
credit cards are helping OTAs navigate this complexity. She explains how these
solutions enhance reconciliation, reduce fraud risk and create cost-saving
opportunities.
Cartaya also highlights how mature OTAs are taking the next step by integrating
pay-in and payout systems to unlock even greater value, and she offers
practical advice on how OTAs can transform their operations and realize the
full potential of virtual payment technology.
From our partners at Phocuswright Europe 2025: Worldline