Unlocking the power of virtual cards for B2B travel payments

As online travel agencies (OTAs) strive to deliver more personalized and seamless travel experiences, the complexity of their B2B payment networks is increasing in parallel.

Managing these multifaceted payment flows—while ensuring efficiency, security and continuity—has become a critical challenge.

During an interview in the PhocusWire studio at Phocuswright Europe 2025, Chia Cartaya, head of travel at Worldline, shares her perspective on how virtual credit cards are helping OTAs navigate this complexity. She explains how these solutions enhance reconciliation, reduce fraud risk and create cost-saving opportunities.

Cartaya also highlights how mature OTAs are taking the next step by integrating pay-in and payout systems to unlock even greater value, and she offers practical advice on how OTAs can transform their operations and realize the full potential of virtual payment technology.