Here's our roundup of the people, product and partner news from the global travel industry this week.
This roundup was created with the assistance of ChatGPT.
HomeToGo launches AI assistant
HomeToGo launched Dash, an artificial intelligence (AI) travel companion on the HomeToGo Marketplace, bundling its AI mode, smart AI reviews, smart offer summaries, AI Sunny and AI filter.
Built in-house for vacation rentals, Dash aims to improve response speed and accuracy while reducing customer service workload. Dash also adds AI-generated FAQs for listings. The tool supports search, booking and early post-booking questions.
Hospitable's property manager marketplace
Hospitable launched an owner and property manager marketplace to match short-term rental (STR) owners and investors with property managers based on operating model and performance data from its platform.
Owners can create profiles covering goals, involvement level and financial parameters, then receive curated manager matches. Property managers get an opportunities dashboard showing owner criteria, projected revenue and fixed costs to gauge fit early.
Swiss destination AI guides
A group of Swiss destination organizations, including Zürich Tourism, have partnered with Holoai to launch "AI Local Guides," chat-style companions with specific characters built from curated local expert content.
Supported by Innotour, a federal program run by the State Secretariat for Economic Affairs, the guides are now live on participating destination websites. The tools answer trip questions, provide directions and deliver context-specific tips for sights, restaurants and activities while keeping destinations in control of content and quality. Holoai’s Joaia Guide Studio is available for licensing for other destinations and partners.
BCD Travel partnerships
BCD Travel has partnered with Riskline to integrate Riskline’s travel risk intelligence into BCD’s travel risk management offering.
BCD said a December 2025 buyer survey found half of respondents had travelers involved in incidents that required risk management activation and cited traveler communication as a priority. The integrated solution will deliver destination intelligence in seven languages, real-time risk alerts and emergency response support, drawing on analyst coverage 24/7 across 22 countries.
The company also announced an expansion of its partnership with American Airlines to push more corporate bookings through American's New Distribution Capability (NDC) channel. BCD said it has kept a high share of NDC bookings and is scaling access to NDC offers and servicing while distributing content through direct connects and the GDS.
Cocoon & Eckelmann migrates to Apaleo
Cocoon & Eckelmann Hotels will migrate its portfolio to Apaleo, moving six Cocoon & Eckelmann properties and three white-label operations—totaling 800 rooms—onto Apaleo’s API-first property management platform.
The rollout follows a 2025 pilot and will also cover Munich’s Hotel Europäischer Hof, which Cocoon was scheduled to take over on February 15. The group cited reduced downtime and fewer manual tasks after leaving a legacy property managemet system, with the first two hotels live in under six weeks.
Mesh Payments, Adyen
Mesh Payments has partnered with Adyen to scale its U.K. and European operations by strengthening payment processing and local card issuance. Mesh said the integration will support multinational customers and improve transaction acceptance while enabling local-currency cards across the region. The company said it will continue to support use alongside existing corporate cards from other banks.
Ruralis' U.S. expansion
Ruralis, an Italy-founded STR management platform, said it has expanded into the U.S. after joining a startup program run by the Italian Trade Agency and Gener8tor. The company said it is now operating in 11 states within 90 days. Ruralis said it offers tools such as channel distribution across booking sites plus pricing automation, payments, tax compliance and customer support.
TerraPay, Sabre
TerraPay has signed a multi-year agreement with Sabre to add instant bank-transfer payouts to Sabre Direct Pay. Sabre said the integration will let travel agencies, airlines and hotels send cross-border payments through TerraPay’s network. The companies said the tie-up targets off-card travel payments that still rely on slower settlement rails and is aimed at speeding supplier payouts and reducing operational friction.
Satisfi Labs' monitoring and ROI platform for agentic AI
Satisfi Labs has launched an agent performance console, a monitoring platform designed to measure AI agent performance against business goals. The company said the tool applies an objectives and key results (OKR) framework to agentic AI, shifting reporting from usage metrics to outcomes such as revenue impact, time saved and service levels.
Early users include the Cleveland Guardians, Minnesota Vikings and Visit Raleigh. Features include OKR-based tracking, campaign management and conversational analytics that let clients query agent performance.