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PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

alt="Airline ancillary revenue hit $69B in 2022, beating 2019 levels" title="Airline ancillary revenue hit $69B in 2022, beating 2019 levels"
News / Distribution
Airline ancillary revenue hit $69B in 2022, beating 2019 levels
By Linda Fox | September 28, 2023
The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022. Read More
alt="Accenture to pilot Amadeus Cytric Easy AI-powered chatbot" title="Accenture to pilot Amadeus Cytric Easy AI-powered chatbot"
News / Technology
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
By Michael B. Baker - BTN | September 26, 2023
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams, the AI assistant will be able help corporate travelers across their trip, including planning and... Read More
alt="Staples tests travel agents in stores in plan to grow travel services" title="Staples tests travel agents in stores in plan to grow travel services"
News / Distribution
Staples tests travel agents in stores in plan to grow travel services
By Mitra Sorrells | September 15, 2023
The office supply retailer has offered TSA PreCheck and passport services for several years and is now talking to travel industry partners about expanding its offerings. Read More
alt="Steve Hafner on why Kayak is going deeper into business travel" title="Steve Hafner on why Kayak is going deeper into business travel"
News / Online
Steve Hafner on why Kayak is going deeper into business travel
By Mitra Sorrells | September 12, 2023
Kayak has more than 30,000 companies using it's free corporate travel tool for small- and medium-sized businesses and is now going after larger enterprises with a new product developed for PwC. Read More
alt="Wego moves into business travel with acquisition of Travelstop" title="Wego moves into business travel with acquisition of Travelstop"
News / Online
Wego moves into business travel with acquisition of Travelstop
By Linda Fox | September 12, 2023
Wego said the move will extend its reach into business travel while Travelstop will be able to take advantage of Wego's regional network. Read More
alt="French company CDS Groupe acquires Germany-based Corporate Rates Club" title="French company CDS Groupe acquires Germany-based Corporate Rates Club"
News / Online
French company CDS Groupe acquires Germany-based Corporate Rates Club
By Morgan Hines | September 11, 2023
CDS Groupe is continuing its international expansion, bringing its total to nearly 300 employees across France, Poland, Italy, Croatia and Germany. Read More
alt="Point.me raises $10M to boost partnerships and expand concierge service" title="Point.me raises $10M to boost partnerships and expand concierge service"
News / Startups
Point.me raises $10M to boost partnerships and expand concierge service
By Linda Fox | September 5, 2023
Point.me enables loyalty program members to find flights using their points via its proprietary algorithm. Read More
alt="Trip.com says platforms like TikTok will have difficulty challenging OTAs" title="Trip.com says platforms like TikTok will have difficulty challenging OTAs"
News / Online
Trip.com says platforms like TikTok will have difficulty challenging OTAs
By Linda Fox | September 5, 2023
Trip.com Group's Q2 2023 report revealed net revenue of $1.6 billion, up 180% year over year and 22% quarter over quarter. Read More
alt="Snowfall acquires group travel app AmigoGo" title="Snowfall acquires group travel app AmigoGo"
News / Startups
Snowfall acquires group travel app AmigoGo
By Linda Fox | August 30, 2023
AmigoGo founders Nick Castrioty and Josh Sparkes are bringing their technology expertise to Snowfall. Read More
alt="Ryanair's online facial recognition creating friction for business travelers" title="Ryanair's online facial recognition creating friction for business travelers"
News / Technology
Ryanair's online facial recognition creating friction for business travelers
By Lauren Arena – Business Travel News Europe | August 28, 2023
Business travelers in the United Kingdom have reported ongoing "friction" and "frustrations" when booking flights with Ryanair due to the carrier's online booking verification process that requires... Read More
alt="Grab boosts mobility revenue through supply improvement" title="Grab boosts mobility revenue through supply improvement"
News / Online
Grab boosts mobility revenue through supply improvement
By Linda Fox | August 23, 2023
Grab reported a 77% increase in Q2 2023 revenue to $567 million and a 74% decrease in losses to $148 million. Read More
alt="Ramp lands $300M investment, looks to accelerate growth" title="Ramp lands $300M investment, looks to accelerate growth"
News / Startups
Ramp lands $300M investment, looks to accelerate growth
By Linda Fox | August 23, 2023
Investment in the company, which was founded in 2019, was led by Thrive Capital and Sands Capital while existing investors Founders Fund, General Catalyst, Lux Capital and Definition also participated. Read More
alt="Lufthansa unveils Swifty, an AI assistant for business travel" title="Lufthansa unveils Swifty, an AI assistant for business travel"
News / Startups
Lufthansa unveils Swifty, an AI assistant for business travel
By Linda Fox | August 22, 2023
The technology enables business travelers to share their hotel and flight preferences via chat, select appropriate options and have them booked. Read More
alt="Climate-focused travel management platform Goodwings raises $1.5M" title="Climate-focused travel management platform Goodwings raises $1.5M"
News / Startups
Climate-focused travel management platform Goodwings raises $1.5M
By Mitra Sorrells | August 22, 2023
The company’s subscription-based platform enables businesses to use the commissions from their travel bookings to purchase green aviation fuel and carbon offsets. Read More
alt="The opportunities ahead for ground transportation in the travel industry" title="The opportunities ahead for ground transportation in the travel industry"
News / Online
The opportunities ahead for ground transportation in the travel industry
By Mitra Sorrells | August 21, 2023
Mozio CEO Nicole Forson and SilverRail co-founder and CEO Aaron Gowell discuss how innovation and collaboration can play a role in creating more - and better - opportunities for door-to-door ground... Read More
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