Business Travel


Travel buyers show modest support for NDC (but many still have no idea)
Travel buyers show modest support for NDC (but many still have no idea)
By Kevin May | February 14, 2018
A year ago, just 11% of travel buyers in a survey said they believe IATA's New Distribution Capability is "a good thing" for the industry. Read More
News | Distribution
Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
By Kevin May | February 9, 2018
Massive consolidation alert: Hogg Robinson has sold to American Express Global Business Travel in a deal in the region of £400 million. Read More
News | Technology
bcd travel debuts solutionsource
BCD Travel debuts marketplace to aid both startups and managers
By Jill Menze | February 8, 2018
Travel management company BCD Travel is expanding its offerings for corporate travel managers with a new product platform, SolutionSource. Read More
News | Online
In The Big Chair - Robert Albert of Routehappy
In The Big Chair - Robert Albert of Routehappy
By Jill Menze | February 7, 2018
The travel industry veteran of more than ten-plus years will continue to lead Routehappy as a strategic business unit as part of its ATPCO acquisition.  Read More
Interview | Distribution
ctrip tours4fun
Ctrip’s Tours4fun acquires stake in Travstarz Global, grows B2B presence in India
By Jill Menze | February 5, 2018
Ctrip’s Tours4fun is expanding its B2B business in India by acquiring stake in Travstarz Global Group. Read More
News | Technology
Blockchain known travel digital identity
Decoding blockchain, part 1: Travel ID and security
By Mitra Sorrells | February 5, 2018
Depending on who you listen to, cryptocurrencies such as Bitcoin, Ethereum, and Litecoin will either change fundamental aspects of people’s daily lives – financial services, healthcare, retail and, yes,... Read More
News | Technology
Google Flights AI update WayBlazer reaction
Google Flights can now predict flight delays before airlines
By Mitra Sorrells | February 1, 2018
Google’s latest updates to its Flights search engine combine artificial intelligence and data analysis to forecast flight delays and decipher the fine print of “basic economy” fares.   Read More
News | Technology
American Express buys Mezi chatbot
AmEx buys Mezi, embraces "do-it-for-me" model
By Mitra Sorrells | January 30, 2018
American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a... Read More
News | Startups
Prepare for impact: autonomous vehicles will reshuffle the travel industry
Prepare for impact: autonomous vehicles will reshuffle the travel industry
By Alex Bainbridge - The Spontaneous Travel Company | January 26, 2018
Self-driving vehicles will, along with Blockchain, perhaps, be the next big industry-wide invention to make and break companies. Read More
Opinion | Technology
Investigation: How airlines gain an edge through pricing (Part Two)
Investigation: How airlines gain an edge through pricing (Part Two)
By Riccardo Boin and others - McKinsey | January 24, 2018
Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points. Read More
Opinion | Distribution
Seven in ten airline bookings have ancillary product option
Seven in ten airline bookings have ancillary product option
By Kevin May | January 22, 2018
Amadeus claims over two-thirds of global air bookings are now eligible to include an ancillary service. Read More
News | Distribution
Investigation: How airlines gain an edge through pricing (Part One)
Investigation: How airlines gain an edge through pricing (Part One)
By Riccardo Boin and others - McKinsey | January 22, 2018
Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer spending airlines must rethink their revenue-management practices. Read More
Opinion | Distribution
Research Spotlight: US online travel market overview
Research Spotlight: US online travel market overview
By PhocusWire | January 22, 2018
Though economic and geopolitical events impacted the travel industry in 2016 - growth approached just 1%, with the corporate sector in particular struggling - the pace picked back up for 2017. Read More
News | Online
Digital impatience: Hotels need to adapt to win the "Need for Speed" generation
Digital impatience: Hotels need to adapt to win the "Need for Speed" generation
By Felix Undeutsch - MICE, Expedia Inc. | January 5, 2018
Companies like Amazon have made it clear: Everything is accessible to everyone at any time from anywhere. Hotels need to follow suit. Read More
Opinion | Online
QOTW: Something about human-like robots
QOTW: Something about human-like robots
By PhocusWire | December 29, 2017
Quote from Rob Greyber, president at Egencia. Read More
News | Technology