Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Expedia Group expands AI features across Expedia, Hotels.com and Vrbo
News / Technology
Expedia Group expands AI features across Expedia, Hotels.com and Vrbo
By Abby Crotty | October 28, 2026
The online travel giant launched approximately 30 new and enhanced features, including expanded... Read More
Etraveli Group adds MCP layer to flight content
News / Technology
Etraveli Group adds MCP layer to flight content
By Linda Fox | October 28, 2026
The launch gives AI agents and developers access to the company’s air content using Claude, ChatGPT or... Read More
Personal AI assistants could be re-shopping ‘landmine’ for hotels
News / Technology
Personal AI assistants could be re-shopping ‘landmine’ for hotels
By Matthew Parsons | October 28, 2026
Hotels and technology providers are now exploring the potential impact of re-shopping, where AI agents... Read More
Amex GBT’s CTO on AI agents, servicing and working with Long Lake
News / Technology
Amex GBT’s CTO on AI agents, servicing and working with Long Lake
By Abby Crotty | October 27, 2026
Amex GBT CTO Michael Esquibel said Long Lake is "in it for the long haul" as the pair collaborates on... Read More
Meta's Muse launches in Japan, partners with Klook
News / Technology
Meta's Muse launches in Japan, partners with Klook
By Abby Crotty | October 23, 2026
Japan is the first market outside of North America to access the AI agent.... Read More
PhocusWire travel tech news briefs: Expedia Group, Amadeus, JetBlue and more...
News / Technology
PhocusWire travel tech news briefs: Expedia Group, Amadeus, JetBlue and more...
By PhocusWire | October 23, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Amadeus, Nvidia target faster flight search as AI demand grows
News / Technology
Amadeus, Nvidia target faster flight search as AI demand grows
By Cathy Walsh | October 21, 2026
The companies will explore how accelerated computing, travel-specific AI and infrastructure... Read More
Google brings conversational Gemini to Maps on Apple CarPlay
News / Technology
Google brings conversational Gemini to Maps on Apple CarPlay
By Abby Crotty | October 21, 2026
Gemini was already available in Google Maps on the iPhone, but this launch brings it to the car's... Read More
Tour operators question OTA rankings as AI changes travel discovery
News / Technology
Tour operators question OTA rankings as AI changes travel discovery
By Marisa Garcia | October 21, 2026
Some tours and activities operators are reporting sharp declines in bookings through OTAs, even as... Read More
Hotels are using AI to recommend room rates, not set them
News / Technology
Hotels are using AI to recommend room rates, not set them
By Abby Crotty | October 20, 2026
The findings come from RoomPriceGenie’s 2026 State of Revenue Management Report, which included... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More