Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Booking Holdings-backed Lola unveils membership model for AI travel and experiences assistant
News / Technology
Booking Holdings-backed Lola unveils membership model for AI travel and experiences assistant
By Abby Crotty | September 29, 2026
Kayak founders Steve Hafner and Paul English share new details on Lola, the new AI assistant they... Read More
What new research reveals about how travelers use AI to plan trips
From Our Partners / Technology
What new research reveals about how travelers use AI to plan trips
By Propellic | September 28, 2026
Propellic watched U.S. travelers plan trips with AI for a week and learned where travel brands should... Read More
As tourism races to adopt AI, the industry must hear workers’ voices
Opinion / Technology
As tourism races to adopt AI, the industry must hear workers’ voices
By Stroma Cole - University of Westminster | September 28, 2026
University of Westminster professor Stroma Cole argues that travel workers deserve say as AI reshapes... Read More
PhocusWire's weekly travel tech news briefs: Rail Europe, Perk, TravelAI and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Rail Europe, Perk, TravelAI and more...
By PhocusWire | September 25, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
OpenAI chairman tells travel industry: Do not restrain your AI agents
News / Technology
OpenAI chairman tells travel industry: Do not restrain your AI agents
By Matthew Parsons | September 25, 2026
Bret Taylor, who is also the co-founder of Sierra, urged travel brands to adopt agents to reduce... Read More
Why payments are becoming a growth strategy for travel companies
From Our Partners / Technology
Why payments are becoming a growth strategy for travel companies
By PhocusWire | September 24, 2026
How FX, embedded payments and smarter treasury strategies can help travel companies manage risk,... Read More
Holibob launches software development kit for embedding experiences storefronts
News / Technology
Holibob launches software development kit for embedding experiences storefronts
By Abby Crotty | September 23, 2026
According to Holibob, the free toolkit cuts the time travel brands need to add experiences from months... Read More
Accor unveils conversational AI concierge
News / Technology
Accor unveils conversational AI concierge
By Linda Fox | September 23, 2026
Accor's travel assistant ALL Concierge provides booking through to on-stay assistance and is available... Read More
BizTrip AI launches on Claude, ChatGPT
News / Technology
BizTrip AI launches on Claude, ChatGPT
By Abby Crotty | September 23, 2026
BizTrip said the move better positions the company as AI changes how enterprise software reaches end... Read More
Travel's stolen data problem: Why cybercriminals want booking details
News / Technology
Travel's stolen data problem: Why cybercriminals want booking details
By Marisa Garcia | September 23, 2026
Ordinary customer and business data can become raw material for targeted phishing, impersonation and... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More