Technology

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.
Sounding Off: Criticizing airlines is easy, changing them will be harder
Interview / Technology
Sounding Off: Criticizing airlines is easy, changing them will be harder
By PhocusWire | October 15, 2021
The first step by airlines must be an acceptance that there needs to be a root and branch makeover of... Read More
Microservice tech is the future for hotels, part 1
Opinion / Technology
Microservice tech is the future for hotels, part 1
By Anthony Hunt - Shiji Group | October 15, 2021
Legacy systems built on client-server architecture lack the efficiency and scalability now... Read More
Ex-British Airways CEO slams digitally naive airline sector
News / Technology
Ex-British Airways CEO slams digitally naive airline sector
By Linda Fox | October 14, 2021
Digitally savvy customers have been trained to expect a new level of service from online retailers and... Read More
ALERTS: New deals, products, partnerships and hires in digital travel
News / Technology
ALERTS: New deals, products, partnerships and hires in digital travel
By PhocusWire | October 14, 2021
The backbone of the travel, tourism and hospitality industry is powered by technology and digital... Read More
VIDEO: The vital role of tech in alternative accommodations
News / Technology
VIDEO: The vital role of tech in alternative accommodations
By PhocusWire | October 12, 2021
Speaking during PhocusWire Pulse, Rentals United CMO Vanessa de Souza Lage explains the core... Read More
ibm-environmental-suite
News / Technology
IBM launches climate impact tools for airlines, other companies
By Mitra Sorrells | October 12, 2021
The IBM Environmental Intelligence Suite combines weather data, carbon accounting capabilities,... Read More
Delta launching facial-recognition program for PreCheck members
News / Technology
Delta launching facial-recognition program for PreCheck members
By Michael Baker | October 12, 2021
The program enables travelers to get through security and other checkpoints via a camera and... Read More
Women leaders experience burnout, work unrecognized
News / Technology
Women leaders experience burnout, work unrecognized
By Jill Menze | October 11, 2021
According to McKinsey and LeanIn.org’s Women in the Workplace 2021 study, women leaders in corporate... Read More
digital-first-hotel-staffing-ibs-software
Opinion / Technology
How digital-first can address hospitality labor shortages
By Lisa Barker - IBS Software | October 8, 2021
Technology has the potential to reduce persistent staffing pressures while simultaneously improving... Read More
airasia-vaccine-app
News / Technology
AirAsia to require vaccine, check-in via app only
By Mitra Sorrells | October 7, 2021
Along with a vaccine requirement, the low-cost carrier is now requiring passengers to check in via the... Read More
Sponsored Content
From Our Partners
REPORT: The reality of modern airline retail - when the sky isn't the limit
March 26, 2019
REPORT: The reality of modern airline retail - when the sky isn't the limit
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
Ditching direct: It may be time to reconsider your GDS and OTA connections
March 4, 2019
Ditching direct: It may be time to reconsider your GDS and OTA connections
The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had... Read More
Understanding how events affect demand and pricing for the car rental business
March 1, 2019
Understanding how events affect demand and pricing for the car rental business
A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More