Technology


Travel technology is the glue that allows the industry to function at astonishing speeds, connecting brands to partners and consumers in ways that should both excite and challenge every player to ensure they keep on top of developments.

These are exciting times  - important but fairly functional forms of technology are being joined by techniques covering big data, blockchain, artificial intelligence, machine learning, neural networks, and the internet of things.


U.S. airports biometric identification
U.S. aims to use facial recognition on nearly all departing air travelers within four years
By Mitra Sorrells | April 19, 2019
The U.S. Department of Homeland Security expects to use facial-recognition technology on 97% of... Read More
News | Technology
PwC opinion IoT for hospitality
Why IoT is the “smart” solution for the hospitality industry
By Rob Mesirow and Jennie Blumenthal – PwC  | April 18, 2019
IoT solutions can provide many benefits for the hospitality industry, including more efficient asset... Read More
Opinion | Technology
Retailing for hoteliers: What it is and what you need to do
Retailing for hoteliers: What it is and what you need to do
By Diane Merlino  | April 17, 2019
From selling guest rooms and hotel services differently to monetizing under-utilized spaces and... Read More
From Our Partners | Technology
Task management automation takes hold in hospitality
Task management automation takes hold in hospitality
By PhocusWire | April 17, 2019
After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly... Read More
From Our Partners | Technology
meetingpackage fund raise
MeetingPackage promotes online venue booking through €1.5M raise
By Jill Menze | April 17, 2019
The round for the Finnish meeting venue tech provider closed in late 2018 and was led by existing... Read More
News | Technology
kiw.zuri-unmanned-flights
Kiwi.com invests in Zuri to help develop unmanned civilian flights
By Linda Fox | April 15, 2019
Virtual interlining specialist Kiwi.com has backed the unmanned flight concept that uses vertical... Read More
News | Distribution
Expedia-AI-ML
How Expedia is using deep learning to improve the hotel booking process
By Linda Fox | April 12, 2019
Expedia Partner Solutions is using deep learning models to improve the hotel booking process for... Read More
News | Technology
AI-driven-travel-guide
University stakes claim on first AI-powered travel guide
By Linda Fox | April 12, 2019
The University of Surrey and Open University have created an AI-driven app to enhance a travel... Read More
News | Technology
Zingle chatbot research
Chatbot usage on rise in travel, but effectiveness is tied to saving guests’ time
By Mitra Sorrells | April 11, 2019
A recent survey found consumers prefer human customer service rather than a chatbot, but they would... Read More
News | Technology
Berger Volara on Alexa mistakes
Lessons learned from a failed Amazon Alexa deployment
By David Berger - Volara  | April 10, 2019
The success of Amazon Alexa for hospitality depends largely on how it is deployed, argues Volara CEO... Read More
Opinion | Technology
Sponsored Content
From Our Partners
REPORT: The reality of modern airline retail - when the sky isn't the limit
March 26, 2019
REPORT: The reality of modern airline retail - when the sky isn't the limit
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
Ditching direct: It may be time to reconsider your GDS and OTA connections
March 4, 2019
Ditching direct: It may be time to reconsider your GDS and OTA connections
The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had... Read More
Understanding how events affect demand and pricing for the car rental business
March 1, 2019
Understanding how events affect demand and pricing for the car rental business
A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More