Here's our roundup of the people, product and partner news from the global travel industry this week.
This roundup was created with the assistance of Claude.
TUI Musement, Eventim
TUI Musement has partnered with Eventim to add over 250,000 live events a year in the U.K. and Germany to its experiences lineup, covering concerts, festivals, theatre and sports.
The deal folds live entertainment into its existing excursions and attractions offering, targeting rising demand for event-led travel. Tickets go live through TUI and TUI Musement apps and sites, with partner hotels including Riu Plaza London Victoria and Riu Plaza Berlin also in the mix.
Yanolja Cloud Solution’s AI tool
Yanolja Cloud Solution (YCS) is rolling out an artificial intelligence (AI) concierge for hotels globally after testing it across more than 1,000 properties in India, with Thailand, the U.S., Malaysia and Africa next.
The system uses eight AI agents to handle guest communications, reservations, check-in and checkout, housekeeping, room service, payments and upselling, tapping real-time data from YCS's property management system. Guests reach it via WhatsApp or a web portal, with handoffs to staff when needed. YCS says a 25-room hotel spends up to eight hours daily on routine requests.
Civitatis, Bonda
Tours and activities platform Civitatis has partnered with corporate benefits platform Bonda to offer users in Latin America discounts on Civitatis experiences worldwide.
The deal covers Bonda's six markets: Argentina, Colombia, Mexico, Chile, Peru and Uruguay. Civitatis executives said the partnership expands its regional reach, while Bonda called it an opportunity to extend global travel benefits to employees at more than 1,500 partner companies.
Corporate travel buyers’ tech frustration
New survey data from Business Travel Show America shows corporate travel buyers are more frustrated by technology than by duty of care or staffing.
Of 204 buyers surveyed, 23.88% cited tech frustrations as their top negative, ahead of duty-of-care concerns at 22.39% and being under-resourced at 16.92%. Buyer-travel management company support still resonates with 29%. The show's Oct. 14-15 agenda includes a buyer-only session on technology and distribution. Click here to register for the event.
Nium’s U.S. expansion
Nium has launched domestic card issuance in the U.S., letting businesses issue local cards there alongside its existing platform covering Asia Pacific, Europe, the Middle East and 190+ countries overall. For travel businesses in particular, the platform aims to cut through payment fragmentation across hotels, airlines, ground operators and independent properties that each prefer different settlement methods.
ZentrumHub, Sabre
ZentrumHub, an AI-powered travel technology company and a PhocusWire Hot 25 Travel Startup for 2025, has partnered with Sabre to add Sabre's global lodging inventory to its hotel API.
The deal brings Sabre Mosaic lodging content alongside ZentrumHub's existing network of more than 100 hotel suppliers, giving online travel agencies and travel management companies broader coverage through a single integration. Existing ZentrumHub customers gain access to the expanded inventory and real-time rates without any new development work. The integration is live now.
Eurostar launches ChatGPT app
Eurostar has launched an app in ChatGPT, rolling out across the U.K., Belgium and the Netherlands as part of a wider European launch.
The app lets travelers search schedules, journey times and fares using natural language before completing bookings on eurostar.com. The move follows a 400% rise in AI-driven traffic to Eurostar's site since January 2025, the company said, with ChatGPT accounting for 85% of that traffic in June 2026.
NextTrip launches NextTrip Pro
NextTrip has launched NextTrip Pro, a no-cost B2B platform combining NextTrip Connect, NextTrip Groups and NextTrip Ownership Rewards to help travel advisors and agencies market, book and grow business while keeping their existing branding and client relationships.
The ecosystem offers AI-powered marketing, group-travel tools and rewards tied to advisor growth, while NextTrip earns revenue through transaction commissions rather than subscription fees. CEO Bill Kerby described it as a B2B distribution and commerce platform, not simply a software product.
StayTerra names CEO
StayTerra has named Amy Kothari its CEO, effective immediately, tasking her with leading the vacation rental platform's next phase of growth.
Kothari brings 25 years of executive leadership experience in residential and commercial services. StayTerra's growth is backed by Garnett Station Partners and Bessemer Venture Partners, and its portfolio includes Vacation Homes of Hilton Head, Cape & Coast, Prime Vacations and Moving Mountains.