American Airlines

ndc-progress-challenges
News / Distribution
Different paths on offer as airline distribution standard NDC evolves
By Linda Fox | July 13, 2021
Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More
American Airlines sues Sabre over fare display
News / Distribution
American Airlines sues Sabre over fare display
By Robert Silk - Travel Weekly | July 7, 2021
American claims that Sabre's New Airline Storefront biases search results toward Delta Air Lines. Read More
Airports test virtual queuing for security checkpoints
News / Technology
Airports test virtual queuing for security checkpoints
By Robert Silk - Travel Weekly | July 1, 2021
Two airports are testing technology that would enable flyers to shorten the time they spend in TSA checkpoint lines. Read More
airline-trends-2021
News / Technology
Airlines need new data sources to predict demand and gain flexibility
By Linda Fox | January 7, 2021
The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More
pcw-2020-travel-loyalty
News / Distribution
VIDEO: How the pandemic might impact travel loyalty programs
By Linda Fox | January 5, 2021
Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More
VIDEO: COVID-19’s impact on airline distribution
News / Distribution
VIDEO: COVID-19’s impact on airline distribution
By Jill Menze | December 9, 2020
At The Phocuswright Conference, a panel of executives discussed how the pandemic has affected NDC adoption, the need for industry collaboration and more. Read More
airline-loyalty-2021
Opinion / Distribution
Five ways airline loyalty might look different in 2021
By Mark Ross-Smith | November 4, 2020
Given the industry-destroying events of 2020, what will airline loyalty programs look like 12 months from now? Read More
airline-ancillaries-2020
News / Distribution
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
airline-distribution-ndc
News / Distribution
Airlines consider a recovery with more digital, direct distribution, less business travel
By Linda Fox | September 25, 2020
Airlines are assessing the longer term impact of the COVID-19 crisis and whether there will be a reduction in managed business travel. Read More
investors-coronavirus-impact
News / Distribution
Investors on travel survivors, pent-up demand and bailouts
By Linda Fox | April 2, 2020
Seeking Alpha asked some of its marketplace authors to comment on the outlook for travel stocks, the likelihood of travel returning to pre-coronavirus levels and the segments that might come... Read More
Travel value chain under scrutiny as airlines get bailouts and intermediaries plead for help
News / Distribution
Travel value chain under scrutiny as airlines get bailouts and intermediaries plead for help
By Linda Fox | March 26, 2020
IATA's mention of the value chain has faced significant criticism in the past week from some areas of the intermediary community, seemingly for acting in isolation. They believe the industry is in this... Read More
Aviation body says coronavirus could bankrupt most airlines in three months
News / Distribution
Aviation body says coronavirus could bankrupt most airlines in three months
By Linda Fox | March 16, 2020
The membership organization is calling for urgent “coordinated” government and industry action in light of the impact of coronavirus on the travel industry. Read More
Loyalty goes the extra mile in travel
Opinion / Online
Loyalty goes the extra mile in travel
By Dana Rosenberg - Mastercard  | February 18, 2020
Travel brands are going beyond simple rewards to redefine loyalty programs around customer service, customer journeys and customer trust. Read More
Steady progress for NDC, but what are the next hurdles to overcome?
News / Distribution
Steady progress for NDC, but what are the next hurdles to overcome?
By Linda Fox | November 4, 2019
Announcements from American Express Global Business Travel, CWT and FCM have talked up NDC - but do they really mean anything and, more importantly, what real progress is being made? Read More
Corporate travel distribution is broken - now some blame the GDSs
News / Distribution
Corporate travel distribution is broken - now some blame the GDSs
By Jill Menze | September 25, 2019
What precisely does airline distribution for business travel look like? Based on a fiery exchange at The Beat Live in New York last week, the answer is up for grabs and some familiar tech providers are... Read More