Hotel


Accommodation providers want brand "hijacking" on Google to be made illegal
Accommodation providers want brand "hijacking" on Google to be made illegal
By Linda Fox | March 19, 2019
The Bed and Breakfast Association is supporting a petition to make bidding by OTAs on a B&B or hotel’s name on search engines illegal. Read More
News | Online
VIDEO: Personalization and its impact on hotels - past, present and future
VIDEO: Personalization and its impact on hotels - past, present and future
By Kevin May | March 19, 2019
The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More
News | Technology
Changes in consumer booking patterns reshape distribution strategies for hoteliers
Changes in consumer booking patterns reshape distribution strategies for hoteliers
By Diane Merlino  | March 18, 2019
As hoteliers grapple with implementing diverse distribution strategies, emerging trends around channel development and how consumers interact with direct and indirect channels are adding new dimensions... Read More
From Our Partners | Distribution
Ground transportation part 3 autonomous vehicles
Ground innovation, part 3: A driverless future in travel and tourism
By Mitra Sorrells | March 18, 2019
In the third part of our series on ground transportation we consider the impact of autonomous vehicles on the travel industry. Read More
News | Technology
Sounding Off: The dilemmas that face growing companies
Sounding Off: The dilemmas that face growing companies
By PhocusWire | March 15, 2019
The long road ahead of Airbnb after its HotelTonight acquisition is a familiar one that many brands experience as they push the button to accelerate the business. Read More
Interview | Online
sabre-hospitality-intelligent-retailing
Sabre takes inspiration from Spotify to help hotels sell more
By Linda Fox | March 15, 2019
Sabre Hospitality plans to release technology later this year enabling hotels to sell rooms and other services in a more flexible way. Read More
News | Distribution
hilton-sabre-hotels-ITB
Hotel experts warn data should not just be considered a "hobby"
By Linda Fox | March 14, 2019
Hotel experts talk about the role of AI in improving the guest experience, with words of warning to consider. Read More
News | Technology
The push and pull of travel advertising
The push and pull of travel advertising
By Phocuswright Research  | March 14, 2019
Products have their strengths, and travel brands need to diversify their ad channel mix to maintain a balance of brand awareness tactics, direct-response offerings and a foray into emerging technologies... Read More
News | Online
fliggy-alibaba-flyzoo-hotel
Fliggy packs Alibaba technology into debut FlyZoo hotel
By Linda Fox | March 13, 2019
Fliggy sets up FlyZoo hotel with automated services to improve the guest experience. Read More
News | Technology
Reality check: Airbnb still has a long way to go after HotelTonight deal
Reality check: Airbnb still has a long way to go after HotelTonight deal
By Max Starkov - HEBS Digital  | March 12, 2019
The hoopla over the Airbnb purchase of HotelTonight needs further analysis, with more challenges than opportunities ahead for the new owner if it wants to become an OTA. Read More
Opinion | Online
Airbnb-HotelTonight - a deal at the right time for both
Airbnb-HotelTonight - a deal at the right time for both
By Kevin May | March 11, 2019
Three experts covering the accommodation sector share their reaction to the deal by Airbnb to buy online travel agency HotelTonight. Read More
News | Online
Google Flights and Hotel search updates
Google enables flight destination search by price
By Mitra Sorrells | March 11, 2019
Google has made updates to its Flights and Hotel search, enabling new filters and options. Read More
News | Online
Marriott CEO Sorenson Senate panel cyber breach
Marriott CEO: Source of attack still unknown, encryption and decentralization may be future solution
By Mitra Sorrells | March 7, 2019
Marriott CEO Arne Sorenson testified before a U.S. Senate subcommittee regarding the cyber attack on Starwood's guest reservation system. Read More
News | Technology
Airbnb to acquire online travel agency HotelTonight
Airbnb to acquire online travel agency HotelTonight
By Kevin May | March 7, 2019
The deal for the OTA gives it the chance to "accelerate our work to build an end-to-end travel platform that serves everyone." Read More
News | Online
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Time to talk - using Google Assistant to book a hotel room
By Pablo Delgado - Mirai  | March 7, 2019
It is becoming clearer that using voice commands to search for and book hotels is going to be disruptive in the hotel industry and will soon be changing the rules of the game. Read More
Opinion | Technology