Hotel


PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

PhocusWire Pulse: Loyalty For The Long Haul
PhocusWire Pulse: Loyalty For The Long Haul
By PhocusWire | March 3, 2021
Our second PhocusWire Pulse concentrates on the world of loyalty and how the industry is evolving to capture the attention and hearts of consumers. Read More
News | Online
Sitecore acquires travel personalization platform Boxever
Sitecore acquires travel personalization platform Boxever
By Kevin May | March 3, 2021
Boxever was created in 2011 and built a digital optimization platform to use a brand's user data and combine it with artificial intelligence techniques to provide customer up-sell and cross-sell... Read More
News | Technology
LIVE BLOG: Coronavirus and the travel industry - impact and recovery
LIVE BLOG: Coronavirus and the travel industry - impact and recovery
By PhocusWire | March 3, 2021
PhocusWire's live blog is charting the impact of COVID-19 on the travel industry and the sector's efforts to recover. Read More
News | Online
business-travel-sustainability
Sustainability must be a priority for business travel in 2021
By Avi Meir - TravelPerk | March 2, 2021
Momentum built for thinking about a more sustainable level of corporate travel in the years leading up to 2020 must not stall in 2021. Read More
Opinion | Distribution
Expedia Group and Booking Holdings slashed marketing by $6B in 2020 (but Airbnb now makes an entrance)
Expedia Group and Booking Holdings slashed marketing by $6B in 2020 (but Airbnb now makes an entrance)
By Kevin May | March 2, 2021
The body check on marketing spend by the two giants of online travel in 2020 ends a run of gradually slowing increases in prior years. Read More
News | Online
STARTUP STAGE: Odyssey Travel App wants to democratize access to luxury travel
STARTUP STAGE: Odyssey Travel App wants to democratize access to luxury travel
By Jill Menze | March 2, 2021
Odyssey Travel App is a premium travel platform that aims to democratize access to luxury hotels, car rental and other travel services directly from the provider to the user. Read More
Interview | Startups
terry-jones-pulse
VIDEO: Terry Jones on health passports, standards and restoring consumer confidence
By Mitra Sorrells | March 2, 2021
Travel industry veteran Terry Jones discusses the need for collaboration and communication as the industry rolls out digital health passports and other solutions to restart travel. Read More
News | Technology
VIDEO: Safer and seamless travel - a medical perspective
VIDEO: Safer and seamless travel - a medical perspective
By PhocusWire | March 1, 2021
In the interview we discuss vaccines, antibody testing and, crucially for the travel industry, the challenges and process that different segments are having to consider as they bring back travelers to... Read More
News | Technology
How Big Data can drive hotel value and loyalty
How Big Data can drive hotel value and loyalty
By Laurent Idrac - Hapi | March 1, 2021
Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most important part of the journey: personalizing the experience while on property. Read More
Opinion | Technology
Why you need to reimagine your revenue strategy - with forward looking data
Why you need to reimagine your revenue strategy - with forward looking data
By Gino Engels - OTA Insight | March 1, 2021
The number of variables impacting decisions today is making it difficult to accurately predict and stimulate demand, but forward looking data offers the best opportunity to anticipate the inevitable... Read More
From Our Partners | Distribution
amadeus-2020-results
Amadeus ends 2020 with large losses and 61% drop in revenue
By Linda Fox | February 26, 2021
The distribution giant says that while there was a slight improvement in air traffic in the final quarter of the year, the pandemic continued to severely impact travel. Read More
News | Distribution
PhocusWire Pulse REPLAY: Safer & Seamless
PhocusWire Pulse REPLAY: Safer & Seamless
By PhocusWire | February 26, 2021
We explore health regulatory and vaccine trends, technology provision for welcoming back customers, changes to business practices and the implementation of new processes for customers and staff. Read More
News | Technology
In first earnings report, Airbnb posts quarterly loss of $3.9B
In first earnings report, Airbnb posts quarterly loss of $3.9B
By Jill Menze | February 25, 2021
Despite a massive loss in the fourth quarter of 2020, CEO Brian Chesky says the pandemic has proved Airbnb's business is "inherently adaptable." Read More
News | Online
How I Got Here, episode 53 - Atle Skalleberg of StudentUniverse
How I Got Here, episode 53 - Atle Skalleberg of StudentUniverse
By PhocusWire | February 25, 2021
After arriving in the U.S. from Norway, Skalleberg took a job at StudentUniverse, prepared to do anything in order to learn the basics and secure a visa, as he tells Mozio's David Litwak and Kevin... Read More
Interview | Online
eDreams Odigeo says it's ready to seize post-pandemic demand
eDreams Odigeo says it's ready to seize post-pandemic demand
By Kevin May | February 25, 2021
The online travel agency group reckons the business is "agile and nimble" enough to adapt quickly when travel markets open up over the next few months in its core European consumer base. Read More
News | Online
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