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News
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Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox
|
September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%.
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News
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Online
Paramount teams up with travel startup for "Emily in Paris" trips
By Morgan Hines
|
September 20, 2023
In this latest example of "set-jetting" initiatives, travel startup Dharma will manage the bookings, payments and guest experience for trips hosted by lifestyle influencers, called “Emileaders.”
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News
/
Online
Booking.com dominates review market share but is losing ground to Google
By Linda Fox
|
September 20, 2023
The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels.
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News
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Technology
AI Insights: Generative AI to enhance the guest booking and stay experience
By PhocusWire
|
September 19, 2023
The Ascott's Tan Bee Leng answers our questions about the areas the hotel and serviced apartment company is applying generative artificial intelligence technology to.
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News
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Online
Kayak, Tripadvisor on growing their in-house media studios
By Morgan Hines
|
September 19, 2023
In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment.
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News
/
Distribution
Staples tests travel agents in stores in plan to grow travel services
By Mitra Sorrells
|
September 15, 2023
The office supply retailer has offered TSA PreCheck and passport services for several years and is now talking to travel industry partners about expanding its offerings.
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News
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Online
Caravelo raises €3.5M in Series A round
By Morgan Hines
|
September 14, 2023
Subscription-focused travel company Caravelo is looking at expanding into new markets with its series A round.
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News
/
Technology
Klook unveils AI tool, social media focused affiliate program
By Arvindh Yuvaraj - WiT
|
September 11, 2023
Klook plans to integrate its K.AI trip planning tool into its Things to do activity page. The company also hopes its Kreator affiliate program will bring conversions via social media.
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News
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Startups
Generative AI trip planning startup MindTrip raises $7M
By Morgan Hines
|
September 8, 2023
MindTrip, set to go public in beta before year's end, seeks to help travelers discover, book and plan travel in one place.
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News
/
Technology
Travel embraces generative AI
By Jamie Biesiada – Travel Weekly
|
September 6, 2023
The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology.
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News
/
Technology
Smartvel extends travel content with acquisition of ArrivalGuides
By Linda Fox
|
September 5, 2023
ArrivalGuides provides destination guides in multiple languages from tourism boards and travel experts for travel brands to integrate into their websites, mobile applications and marketing campaigns.
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News
/
Online
CosmoTrips no more one year after launch?
By Linda Fox
|
September 1, 2023
CosmoTrips was launched a year ago by Cosmopolitan-publisher Hearst targeting a millennial and Gen Z audience.
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News
/
Online
TikTok, Instagram, X: How travel startups use social media
By Morgan Hines
|
August 24, 2023
Travel startups have been using social media as a marketing tool for some time now. But with an ever-evolving social media spectrum, what remains useful?
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Opinion
/
Online
Influencers are a new class of travel agents — but lack the right tools
By Betsy Mulé – F-Prime Capital
|
August 7, 2023
Influencers have become a new breed of travel agent, yet they need a way to monetize their efforts, and travelers need the details to recreate their favorite influencers’ experiences for themselves.
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News
/
Technology
AI Insights: Generative AI to develop a white-label travel assistant
By PhocusWire
|
August 7, 2023
Live the World's CEO Joris Vanherp answers our questions about how the startup is using generative AI.
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2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds
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CEO Spotlight - Tony Fernandes of Capital A
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Poor security, clunky processes driving online hotel booking abandonment
Interview
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CEO Spotlight - Brett Keller of Priceline
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Delta Air Lines on using AI throughout its business
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The year in review and the year ahead presented by Phocuswright, PhocusWire and Miles Partnership
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The Phocuswright Conference 2023
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Optimizing payments: Why travel revenue depends on it
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Travel SEO in the world of AI “answer engines”
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Airbnb turns attention to other cities but would reopen talks with NYC
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