Whether it's Amazon or some other channel, the current process for customer acquisition is unlikely to remain in its current guise for much longer.... Read More

Developments in, as well as the challenges of, personalization in travel were up for discussion during an executive roundtable at the Phocuswright Conference 2019.... Read More

On a scale of one to 10, with one being where airline distribution was in the 1980s and 10 being the utopia the industry’s dreamed of, where does the current ecosystem reside?... Read More

By opening the lines of communication with guests and improving service, hotels have a huge opportunity to separate themselves from the competition and drive real business results.... Read More

The Toyota Motor Corporation is leading a $50 million Series B round into autonomous transportation-as-a-service startup May Mobility.... Read More

Leaders from Vrbo, TurnKey Vacation Rentals and Certistay discuss safety and security solutions for short-term rentals.... Read More

Industry analysts react to the sudden departures of Expedia Group CEO Mark Okerstrom and CFO Alan Pickerill.... Read More

Expedia Group CEO Mark Okerstrom and CFO Alan Pickerill have resigned effective immediately, chairman Barry Diller announced today.... Read More

The number of property management systems, including their limitations for offering extras, is an ongoing challenge for vacation rental managers.... Read More

The partnership will bolster Paytm's payments and ticketing technology solutions for bus operators.... Read More

OYO CEO Ritesh Agarwal speaks about the company's growth and priorities for the coming year at The Phocuswright Conference.... Read More

Amazon in India is adding bus ticketing through a partnership with RedBus.... Read More

Many hoteliers welcomed Amoma’s collapse, but some OTAs are still selling opaque rates intended for other channels such as tour operators.... Read More

With great personal benefits come great personal obligations. To only reap the advantages of a life in travel falls short. Giving back completes the journey.... Read More

During an interview at the Phocuswright Conference in Florida last month, Okerstrom discusses developments for the business and the recent "headwinds."... Read More