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Technology
Cruising on the data wave: How technology shapes personalized experiences at sea
By Jeff Zotara - Arrivia
|
September 26, 2023
As cruise lines sail into the future, the proliferation of technological innovations has reshaped the accessibility of passenger data and, with it, the ability to tailor the passenger experience.
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News
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Startups
Ireland’s Shackle raises £12M for digital hospitality platform
By Mitra Sorrells
|
September 26, 2023
The startup provides contactless tools to manage hotel services such as check-in, room entry, food ordering and payments and last year raised $5.5 million in seed funding.
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Opinion
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Online
World Tourism Day highlights need for sustainable destination strategies
By Richard Black – Sojern
|
September 25, 2023
Three ways destinations can showcase their commitment to providing sustainable tourism, not only to attract travelers with similar values but to ensure their destination is open for decades to come.
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Opinion
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Online
How long before airlines grasp the potential of resale marketplaces?
By Gilles de Richemond – Fairlyne
|
September 22, 2023
Like retailers before them, airlines have been reluctant to embrace resale options — even though they could reap even greater benefits than retailers by embracing their secondary market.
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News
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Online
Fliggy wants to help overseas travel companies market to Chinese tourists
By Mitra Sorrells
|
September 21, 2023
The Alibaba subsidiary is adding new tools and services to help travel partners, particularly those in Southeast Asia, “tap into the massive potential of Chinese tourism in a cost-effective...
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News
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Online
Paramount teams up with travel startup for "Emily in Paris" trips
By Morgan Hines
|
September 20, 2023
In this latest example of "set-jetting" initiatives, travel startup Dharma will manage the bookings, payments and guest experience for trips hosted by lifestyle influencers, called “Emileaders.”
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News
/
Technology
HotelRunner acquires point-of-sale system PayPad
By Mitra Sorrells
|
September 19, 2023
Founded in 2011, this is HotelRunner’s third acquisition, and the company said it is a “significant milestone” as its first product for on-premises sales and payments for hotels.
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News
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Online
Booking.com prepares to launch credit card in U.S.
By Mitra Sorrells
|
September 19, 2023
The online travel agency has brought in a former JPMorgan Chase executive to lead the effort and is also hiring for a manager of "co-branded credit card growth and strategy.”
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News
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Online
Kayak, Tripadvisor on growing their in-house media studios
By Morgan Hines
|
September 19, 2023
In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment.
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From Our Partners
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Online
How booking sites and travel agencies can maximize e-commerce profitability
By Carl Bleich - Bloomreach
|
September 18, 2023
Discover effective strategies for booking sites and agencies to maximize e-commerce profitability. Learn how to boost revenue through upsell campaigns, building customer loyalty and minimizing...
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News
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Distribution
Staples tests travel agents in stores in plan to grow travel services
By Mitra Sorrells
|
September 15, 2023
The office supply retailer has offered TSA PreCheck and passport services for several years and is now talking to travel industry partners about expanding its offerings.
Read More
From Our Partners
5 tried and true strategies for effective hotel guest personalization
By Joe Youssef - Amadeus Hospitality
|
September 7, 2023
Amadeus' Joe Youssef shares strategies for hotels to elevate the guest experience and grow revenue through personalization.
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News
/
Technology
Travel embraces generative AI
By Jamie Biesiada – Travel Weekly
|
September 6, 2023
The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology.
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News
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Online
Luxury Escapes’ Schwab on growing fast, being one of a kind and new superstore in Melbourne
By Ian Jarrett - WiT
|
September 5, 2023
Australia-based Luxury Escapes has seven million members globally and has just opened a store in Melbourne where customers can develop travel plans while sipping champagne.
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News
/
Online
Cendyn acquires hotel digital marketing provider WIHP
By Mitra Sorrells
|
August 30, 2023
WIHP is based in Paris, extending Cendyn's reach in the EMEA region.
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Expedia Group builds generative AI into multiple products in its “Fall Release”
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Booking.com dominates review market share but is losing ground to Google
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Airbnb announces new system to verify listings
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4 things to know about the future of the U.S. OTA market
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Hopper-Turo partnership brings car-sharing to booking platform
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The Phocuswright Conference 2023
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Optimizing payments: Why travel revenue depends on it
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Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
News
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Online
Bookings for vacation rentals in Asia are on the rise
News
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Online
While no longer unexpected, the "cost" of air travel disruptions continues to rise
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