VIDEO: System security in travel is a constant battle

The travel industry has been a magnet for hackers in recent years, with high profile brands being targeted, often over a period of time.

Attacks such as those on Marriott-Starwood might capture the headlines but there are countless other, smaller-scale attempts to access the systems of the sector.

The high-volume, transactional nature of the industry is one reason alongside the prevalence of legacy systems, which are said to be more vulnerable to breaches.

When the pandemic hit, travel companies such as Booking Holdings said they were seeing increased attacks and experts believe that, as the industry recovers, there could be a further surge.

There are small steps companies can take to help protect their systems such as firewalls and scanners.

Joining PhocusWire’s Pulse: Decoding Travel Security event in May, Raullen Chai, co-founder and CEO of IoTex, also explains some of the bigger steps companies need to consider.

Chai, who has previously held system security roles within Google and Uber, says that it’s a good time for hackers as more and more activities move online.

He also touches on the red flags to spot if an attack is underway and the immediate steps to take.

Watch the full interview with PhocusWire's senior reporter Linda Fox below.

* Other replays from the event are available here.