airbnb event planning tool
Airbnb makes foray into events with meeting planner tool
By Jill Menze | April 19, 2018
Airbnb is out to conquer yet another corner of the travel market with the launch of a new tool for meeting and event planners. Read More
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Aruba blockchain Winding Tree3
Can blockchain help a tiny, travel-dependent island reinvent its economy?
By Mitra Sorrells | April 18, 2018
On the tiny Dutch Caribbean island of Aruba – population just over 100,000 – tourism is the foundation of the economy, contributing about 88% of its gross domestic product and accounting for 90% of its... Read More
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Marriott ramps up tours and activities, new loyalty program plays a role
Marriott ramps up tours and activities, new loyalty program plays a role
By Kevin May | April 18, 2018
Plenty of attention on Marriott this week as it introduces a new loyalty package - but other efforts to coincide with the launch illustrate a maturing of another sector. Read More
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How TripAdvisor is using AI to "humanize" its review community
How TripAdvisor is using AI to "humanize" its review community
By Jill Menze | April 17, 2018
TripAdvisor is the most-visited pre-transaction travel website in the world - meaning hundreds of millions of visitors each month come to the site looking for travel recommendations. That’s a lot of... Read More
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AI series part 3 Hopper
AI analysis, part 3: The brains behind Hopper
By Mitra Sorrells | April 16, 2018
In part three, we talk to Fred Lalonde, founder and CEO of Hopper. Read More
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QOTW: Something about keeping things alive
QOTW: Something about keeping things alive
By PhocusWire | April 13, 2018
Quote from Kathy Morgan, vice president of product management at Sabre Travel Network, in an article on PhocusWire this week. Read More
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TripAdvisor reminds the giants: we're still huge and influential
TripAdvisor reminds the giants: we're still huge and influential
By Kevin May | April 12, 2018
The conversation in online travel circles has been dominated this year by new entrants and the age-old battles. Read More
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Sabre makes NDC push, launches new airline commercial platform
Sabre makes NDC push, launches new airline commercial platform
By Jill Menze | April 12, 2018
While airlines are still adjusting their attitudes toward IATA’s New Distribution Capability, Sabre has changed its tune about how the communication standard will present new opportunities around... Read More
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Google tests activities search platform with a twist
Google tests activities search platform with a twist
By Kevin May | April 10, 2018
No need to panic just yet - it's only a test, of course - but Google has quietly built a search engine for tours and activities. Read More
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EAN Points Loyalty Program report 2
Experiences and products - not financial rewards - drive customer loyalty for travel brands
By Mitra Sorrells | April 10, 2018
The key to long-term loyalty for travel brands comes from creating memorable experiences based on superior products and personalized service.   Read More
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Airbnb tests eliminating guest fees in new pilot program
Airbnb tests eliminating guest fees in new pilot program
By Jill Menze | April 9, 2018
Airbnb is asking select hosts to join a pilot program that removes guest fees from listings. Read More
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AI series part 2 Watson
AI analysis, part 2: Watson's world
By Mitra Sorrells | April 9, 2018
It’s been more than seven years since IBM’s Watson computer entered the spotlight by beating two acclaimed – and human – competitors on the quiz show Jeopardy!   Read More
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Online review management study
Hotels that request guest feedback earn more positive reviews
By Mitra Sorrells | April 9, 2018
Accomodations can improve their online reputation by proactively asking guests to post reviews. Read More
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QOTW: Something about the end experience
QOTW: Something about the end experience
By PhocusWire | April 6, 2018
Quote from Mike Croucher, chief architect at Travelport, in an article on PhocusWire this week. Read More
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AI series part 1 GDSs
AI analysis, part 1: Travel tech giants
By Mitra Sorrells | April 2, 2018
The ubiquity of artificial intelligence is evident in the fact that the abbreviation “AI” is now a common and recognizable term.    Read More
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