Editors Pick

News / Technology

Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more

By Mitra Sorrells | May 30, 2023

Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of Microsoft's products including Bing search. Read More

News / Technology

Travel’s ChatGPT adventure raises hopes and questions

By Derek Catron | May 26, 2023

PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches. Read More

Opinion / Online

6 ways visual UGC is evolving in the travel sector

By Damien Mahoney - Nosto | May 25, 2023

Authentic, visual user-generated content shared on the likes of TikTok, Instagram and other social channels is becoming central to how travel companies are marketing themselves. Read More

News / Online

Getting ahead of Chinese traveler trends and behavior

By Linda Fox | May 24, 2023

The reopening of China at the beginning of the year resulted in an immediate booking spike. Now new traveler behaviors, especially around mobile apps, are being observed. Read More

News / Distribution

Hotelbeds CEO: Sustainable travel is “nonnegotiable”

By Derek Catron | May 23, 2023

Nicolas Huss spoke with PhocusWire about travel technology, ChatGPT and the importance of sustainability. Read More

Opinion / Technology

ChatGPT plugins' potential impact on the travel booking experience

By Mario Gavira | May 22, 2023

Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More

News / Technology

Hopper, MakeMyTrip, Indicio on data security with ChatGPT

By Mitra Sorrells | May 19, 2023

In PhocusWire’s latest Let’s Hear It! LinkedIn Audio event, industry leaders discuss how generative AI can bring benefits for travelers while protecting the privacy of their data. Read More

Opinion / Technology

Hotels of the future will need to learn to harness data

By Klaus Kohlmayr – IDeaS | May 18, 2023

We all shop, work and interact differently. The greatest opportunity for hotels today is to leverage the digital data being collected from guests around the world. Read More

News / Online

How Expedia is thinking about growth in vacation rentals

By Linda Fox | May 17, 2023

Tim Rosolio, vice president for vacation rental partner success at Expedia Group, talks about inventory pressure, technology gaps and more flexible cancellation policies for vacation rentals. Read More

News / Online

Travel tech founders consider effects of bank failures

By Kathryn Walson | May 16, 2023

Travel tech CEOs offer advice to founders as a string of recent bank failures in the U.S. has raised concerns about funding for travel startups. Read More

News / Technology

Why it's time for travel companies to address "technical debt"

By Derek Catron | May 15, 2023

WhileChatGPT and AI are cool, travel businesses can't get the full benefit of new technologies until they replace their antiquated systems, experts at at Hotelbeds’ MarketHub Americas conference said.... Read More

News / Online

Google looks to social media for some travel searches

By Mitra Sorrells | May 12, 2023

The new Perspectives filter will show results from TikTok, Instagram, YouTube, Reddit and other social sites for some travel queries when the user “may benefit from the experience of other people.”... Read More

News / Online

Today’s demand won’t define tomorrow’s travelers

By Derek Catron | May 11, 2023

A panel at Hotelbeds’ MarketHub Americas conference discussed why strong consumer appetite for travel doesn’t relieve industry leaders from preparing for a more sustainable future. Read More

News / Online

Uber launches flight bookings in U.K. powered by Hopper

By Linda Fox | May 10, 2023

The functionality, which is powered by Hopper, will be rolled out to users across the country in the coming weeks and be available to all United Kingdom users this summer. Read More

News / Technology

Travel tech expands reach in hospitality schools

By Derek Catron | May 9, 2023

A classroom tech revolution, accelerated by COVID and partnerships with travel leaders, means more of today’s hospitality students are exposed to the latest gadgets and cloud-based systems and learn to... Read More

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