Travelers have big frustrations with in-destination services online
Travelers have big frustrations with in-destination services online
By Linda Fox | February 20, 2019
The Destination X study from Amadeus spoke to 1,000 travelers about their frustrations with services and products, as well as how to access them. Read More
News | Technology
Egencia adds hotel chat, package booking features to business travel platform
Egencia adds hotel chat, package booking features to business travel platform
By Jill Menze | February 20, 2019
Egencia is rolling out platform updates to benefit both business travelers and travel managers. Read More
News | Online
lonely-planet-arrivalguides-2
Lonely Planet buys ArrivalGuides, plots industry partnership model
By Linda Fox | February 19, 2019
Age-old guidebook-turned-digital travel content brand Lonely Planet buys ArrivalGuides as it looks to forge B2B partnerships. Read More
News | Online
China series part 3 startups
China, part 3: The state of the travel startup ecosystem
By Mitra Sorrells | February 19, 2019
William Bao Bean of SOSV, Lio Chen of Plug & Play and Margaret Feng of Ctrip's Oasis Lab talk to us about China's startup ecosystem. Read More
News | Startups
Home-sharing is ready to write its second chapter
Home-sharing is ready to write its second chapter
By Christina Jelski - Travel Weekly  | February 18, 2019
Startups are mounting fresh challenges to both traditional hotels, whose forays into the home-rental space have met with mixed results, and to a maturing Airbnb, which is showing signs of evolving its... Read More
News | Distribution
Four notable trends and stories impacting the airline sector right now
Four notable trends and stories impacting the airline sector right now
By Phocuswright Research  | February 18, 2019
A look at the four most notable trends and stories that are impacting the U.S. airline segment in 2019. Read More
News | Online
Sounding Off: Digitalization can help remove mafia tag from tours and activities
Sounding Off: Digitalization can help remove mafia tag from tours and activities
By PhocusWire | February 15, 2019
Removing manual process (such as cash) and historic (perhaps unfair) relationships between supplier and the concierge as intermediary should ultimately benefit the consumer. Read More
Interview | Online
Hilton maintains focus on direct relationships as growth outstrips agency channel
Hilton maintains focus on direct relationships as growth outstrips agency channel
By Linda Fox | February 14, 2019
Hilton boosted its loyalty program by 14 million members in 2018 and continues to focus on direct relationships. Read More
News | Distribution
phocuswright-europe-2019-session-preview
Phocuswright Europe 2019 - sessions revealed, speaker lineup growing
By PhocusWire | February 14, 2019
A stellar lineup of speakers and debates, revolving around the theme of Empires On Edge, will take place over the course of two days in the Dutch city. Read More
News | Online
Shiji continues buying spree with acquisition of visual distribution platform Ice Portal
Shiji continues buying spree with acquisition of visual distribution platform Ice Portal
By Jill Menze | February 14, 2019
To help its hotel clients curate and distribute visual content, Shiji Group has acquired Ice Portal. Read More
News | Distribution
Sabre bullish for the year ahead, rounds out 2018 with revenue close to $4BN
Sabre bullish for the year ahead, rounds out 2018 with revenue close to $4BN
By Linda Fox | February 12, 2019
Sabre says it's confident of growth in revenue for 2019 as it announces 2018 full-year figures. Read More
News | Distribution
A practical guide for affordable virtual reality productions in travel
A practical guide for affordable virtual reality productions in travel
By Jamie Biesiada - Travel Weekly  | February 12, 2019
VR has one big downside: Creating professional-level content is expensive - some might say prohibitively expensive. Read More
News | Technology
Travel websites losing billions as shoppers abandon purchases
Travel websites losing billions as shoppers abandon purchases
By Linda Fox | February 11, 2019
An eye-watering estimate of $2.4 billion was lost in online revenue on websites during the fourth quarter of 2018. Read More
News | Online
China series part 2 Ctrip James Liang
China, part 2: A conversation with Ctrip founder James Liang
By Mitra Sorrells | February 11, 2019
For part two of our China theme month, we talk to Ctrip co-founder and chairman James Liang about the company's growth and future plans. Read More
News | Online
Sounding Off: China is treading a path of ideas for others to follow
Sounding Off: China is treading a path of ideas for others to follow
By PhocusWire | February 8, 2019
Hardware and software providers may have been inspired in part by some of their counterparts in the West but China is arguably at the bleeding edge of pulling it all together for the sake of the user. Read More
Interview | Online