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Technology
Aviation coalition urges EU to ease restrictions on voluntary biometrics
By Cathy Walsh
|
October 7, 2026
The newly formed Responsible Biometrics Travel Industry Coalition is calling for clearer rules on the use of biometrics in air travel, including stronger recognition of consent and a technology-neutral...
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News
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Finance
Travel’s leading investors split on role of AI in dealmaking
By Matthew Parsons
|
October 6, 2026
Certares, Revolution and General Catalyst are betting on AI in travel in different ways.
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News
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Startups
Where are they now? Checking in with the Hot 25 Travel Startups for 2022
By PhocusWire
|
October 5, 2026
Find out what PhocusWire's Hot 25 Startups for 2022 have been up to, including who raised, who sold and who stalled.
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Opinion
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Technology
AI agents are having their 'Spotify moment': Why travel needs to take note
By Mario Gavira
|
October 2, 2026
Mario Gavira discusses Instinct, a new agent operating straight out of WhatsApp and iMessage, which he calls "the breakout surprise of the agentic era."
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News
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Technology
Hotels still stuck on manual work despite increased AI adoption
By Abby Crotty
|
October 1, 2026
The latest State of Distribution report from NYU, RateGain and HEDNA suggests that midsize chains are best positioned to benefit from AI.
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News
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Online
'Constant intention to buy' forces hotels to rethink the marketing funnel
By Matthew Parsons
|
September 30, 2026
Rather than guiding consumers along a linear path to booking, hotels should pull them in from multiple “orbits,” new research suggests.
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News
/
Technology
Booking Holdings-backed Lola unveils membership model for AI travel and experiences assistant
By Abby Crotty
|
September 29, 2026
Kayak founders Steve Hafner and Paul English share new details on Lola, the new AI assistant they are building with paid memberships, booking capabilities and ad-free recommendations.
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Opinion
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Technology
As tourism races to adopt AI, the industry must hear workers’ voices
By Stroma Cole - University of Westminster
|
September 28, 2026
University of Westminster professor Stroma Cole argues that travel workers deserve say as AI reshapes their jobs.
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News
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Technology
OpenAI chairman tells travel industry: Do not restrain your AI agents
By Matthew Parsons
|
September 25, 2026
Bret Taylor, who is also the co-founder of Sierra, urged travel brands to adopt agents to reduce friction, calling agents "remarkable."
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News
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Online
Expedia to offer hotel bookings through Meta's Muse AI agent
By Linda Fox
|
September 24, 2026
The hotel planning and booking service will be available to U.S. travelers first, but a launch date has not been confirmed.
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News
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Technology
Travel's stolen data problem: Why cybercriminals want booking details
By Marisa Garcia
|
September 23, 2026
Ordinary customer and business data can become raw material for targeted phishing, impersonation and extortion in travel, and agentic AI may further accelerate attacks.
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News
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Technology
Expedia exec on making AI an ambassador in travel
By Abby Crotty
|
September 22, 2026
With AI agents becoming gatekeepers, travel brands need to influence them to act as ambassadors instead, according to Expedia's Daniel Shin Un Kang.
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Opinion
/
Technology
Big shifts coming to travel by 2030: Why infrastructure, not AI, decides who wins
By Mathias Lundoe Nielsen - Entravel Group
|
September 21, 2026
Entravel founder and CEO Mathias Lundoe Nielsen suggests that the systems beneath AI assistants will be the pivotal component in the agentic future.
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Opinion
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Online
The reach is rented: Why travel brands need to stop building for algorithms
By Phil Treagus-Evans - Giraffe Social
|
September 18, 2026
Phil Treagus-Evans, CEO and co-founder of Giraffe Social, contends that a social following built on someone else's platform is "a relationship you're renting."
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News
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Online
Trust at scale: Can Tripadvisor turn review data into action?
By Matthew Parsons
|
September 17, 2026
Following disappointing second-quarter results, a recent C-suite change and lingering discord with activist investor Starboard Value, Tripadvisor's next chapter is unclear.
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Exclusive: 1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month
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BA-parent IAG applies a 3-question test for AI automation
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Duetto acquires FLYR Hospitality to boost AI capabilities
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How leading travel companies are strengthening margins in 2026
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
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PROS launches airline retailing platform Kairos, starting with product catalog and inventory tools
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Startup Stage: TravelSnap.AI turns guest video reviews into booking opportunities
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Where are they now? Checking in with the Hot 25 Travel Startups for 2023
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ATPCO tackles challenge of matching AI travel requests to airline products
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