Security


U.S. airports biometric identification
U.S. aims to use facial recognition on nearly all departing air travelers within four years
By Mitra Sorrells | April 19, 2019
The U.S. Department of Homeland Security expects to use facial-recognition technology on 97% of departing passengers within that time frame. Read More
News | Technology
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
By Jim Pratt - WEX Corporate Payments  | April 4, 2019
Traditionally, consumer card details have been handed over to a booking agent, then to an airline or a hotel receptionist. Unfortunately, fraudulent activity could happen at any stage. Read More
From Our Partners | Technology
ibm-security-threats
The wake-up call in security that travel brands need to listen to
By Linda Fox | April 1, 2019
Security breaches in travel are rising - IBM gives some indication as to the reasons why and how much it can cost. Read More
News | Technology
hotels-cyber-attacks-fraud
Highly connected hotel industry continues to be vulnerable to cyber attacks
By Linda Fox | March 20, 2019
Fraud in travel is on the up, according to a number of recently released reports from experts in the field. Read More
News | Online
Marriott CEO Sorenson Senate panel cyber breach
Marriott CEO: Source of attack still unknown, encryption and decentralization may be future solution
By Mitra Sorrells | March 7, 2019
Marriott CEO Arne Sorenson testified before a U.S. Senate subcommittee regarding the cyber attack on Starwood's guest reservation system. Read More
News | Technology
marriott-financials-2018
Marriott data security breach costs the company $28M so far
By Linda Fox | March 1, 2019
Marriott revealed that the data breach disclosed in November 2018 cost the company $28 million in the fourth quarter. Read More
News | Distribution
facial recognition survey
Facial-recognition technology gains support to expedite airport security
By Mitra Sorrells | January 8, 2019
It appears Americans are becoming more comfortable with facial-recognition technology, particularly if it is used to expedite travel or improve public safety.   Read More
News | Technology
VIDEO: Sift Science - Launch pitch at Phocuswright 2018
VIDEO: Sift Science - Launch pitch at Phocuswright 2018
By Kevin May | January 7, 2019
Sift Science's loyalty fraud prevention tool protects not only your brand but also your customers' hard-earned rewards. Read More
Interview | Technology
VIDEO: Arkose Labs on beating hackers at their own game
VIDEO: Arkose Labs on beating hackers at their own game
By Kevin May | December 18, 2018
Cyber attacks are getting increasingly sophisticated, as numerous events over the course of 2018 have illustrated. Read More
From Our Partners | Technology
PhocusWire's newsmakers of the year 2018
PhocusWire's newsmakers of the year 2018
By Kevin May | December 17, 2018
The profile of a brand in travel - and the perception of it from consumers and industry peers - is mostly generated over the course of certain events or a period of time. Read More
News | Online
Airside Mobile - Summit pitch runner-up at Phocuswright 2018
Airside Mobile - Summit pitch runner-up at Phocuswright 2018
By Kevin May | December 13, 2018
Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel. Read More
Interview | Startups
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
By Israel del Rio - Quilmach | December 10, 2018
Reports on the Marriott guest data breach have suggested the most probable cause was a result of the technology platform deployed by Starwood under the name “Valhalla.”  Read More
Opinion | Technology
Will Marriott data breach herald the death of personalization?
Will Marriott data breach herald the death of personalization?
By Greg Abbott - DataArt | December 5, 2018
This analysis could be titled in a number of ways, each with a lean towards what was disclosed by Marriott last week when it emerged some 500 million guest accounts had been hacked. Read More
Opinion | Technology
VIDEO: Forter on the dangerous world of fraud in online travel
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber security and online fraud. Read More
From Our Partners | Technology
Marriott data breach - a mess that is only starting to unravel
Marriott data breach - a mess that is only starting to unravel
By Gates Marshall - CompliancePoint | November 30, 2018
Businesses and consumers continue to discuss privacy regulations and legislation on a regular basis, especially in the travel industry. Read More
Opinion | Technology