Security


facial recognition survey
Facial-recognition technology gains support to expedite airport security
By Mitra Sorrells | January 8, 2019
It appears Americans are becoming more comfortable with facial-recognition technology, particularly if it is used to expedite travel or improve public safety.   Read More
News | Technology
VIDEO: Sift Science - Launch pitch at Phocuswright 2018
VIDEO: Sift Science - Launch pitch at Phocuswright 2018
By Kevin May | January 7, 2019
Sift Science's loyalty fraud prevention tool protects not only your brand but also your customers' hard-earned rewards. Read More
Interview | Technology
VIDEO: Arkose Labs on beating hackers at their own game
VIDEO: Arkose Labs on beating hackers at their own game
By Kevin May | December 18, 2018
Cyber attacks are getting increasingly sophisticated, as numerous events over the course of 2018 have illustrated. Read More
From Our Partners | Technology
PhocusWire's newsmakers of the year 2018
PhocusWire's newsmakers of the year 2018
By Kevin May | December 17, 2018
The profile of a brand in travel - and the perception of it from consumers and industry peers - is mostly generated over the course of certain events or a period of time. Read More
News | Online
Airside Mobile - Summit pitch runner-up at Phocuswright 2018
Airside Mobile - Summit pitch runner-up at Phocuswright 2018
By Kevin May | December 13, 2018
Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel. Read More
Interview | Startups
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
By Israel del Rio - Quilmach | December 10, 2018
Reports on the Marriott guest data breach have suggested the most probable cause was a result of the technology platform deployed by Starwood under the name “Valhalla.”  Read More
Opinion | Technology
Will Marriott data breach herald the death of personalization?
Will Marriott data breach herald the death of personalization?
By Greg Abbott - DataArt | December 5, 2018
This analysis could be titled in a number of ways, each with a lean towards what was disclosed by Marriott last week when it emerged some 500 million guest accounts had been hacked. Read More
Opinion | Technology
VIDEO: Forter on the dangerous world of fraud in online travel
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber security and online fraud. Read More
From Our Partners | Technology
Marriott data breach - a mess that is only starting to unravel
Marriott data breach - a mess that is only starting to unravel
By Gates Marshall - CompliancePoint | November 30, 2018
Businesses and consumers continue to discuss privacy regulations and legislation on a regular basis, especially in the travel industry. Read More
Opinion | Technology
Marriott admits 500 million guest accounts hacked
Marriott admits 500 million guest accounts hacked
By Kevin May | November 30, 2018
A major security breach impacting on half a billion guest records in the Starwood reservation system has been disclosed by Marriott. Read More
News | Technology
VIDEO: Jeff Katz on a new path for connectivity
VIDEO: Jeff Katz on a new path for connectivity
By Kevin May | November 28, 2018
Jeff Katz is an enigmatic figure in the travel industry, having overseen a string of business and considered by many as an important thinker in the development of the modern sector. Read More
News | Technology
Situm Indoor Positioning - Summit pitch at Phocuswright 2018
Situm Indoor Positioning - Summit pitch at Phocuswright 2018
By Kevin May | November 28, 2018
Indoor navigation technology for the traveler. Indoor workforce and asset-tracking technology to boost productivity. Read More
Interview | Startups
QOTW: Something about getting locked up
QOTW: Something about getting locked up
By PhocusWire | September 14, 2018
Quote from Brad Young, vice president, associate general counsel, at TripAdvisor, in an article on PhocusWire this week. Read More
News | Online
TripAdvisor declares fake reviewer jail term a "landmark ruling"
TripAdvisor declares fake reviewer jail term a "landmark ruling"
By Jill Menze | September 12, 2018
The owner of a fraudulent reviews business has been sentenced to prison and fined in what TripAdvisor considers a milestone for the internet. Read More
News | Online
How purchasing trends, trip motivations and booking behaviors differ across four markets
How purchasing trends, trip motivations and booking behaviors differ across four markets
By Phocuswright Research | August 31, 2018
It's critical for travel companies to understand the consumer behaviors and preferences that influence purchase decisions. Commissioned by Google, Phocuswright recently published a series of reports on... Read More
News | Online