British Airways

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News / Online

Travel industry works to avoid another chaotic summer

By Kathryn Walson | February 21, 2023

Some say better staffing and enhanced tech, such as increased use of biometrics, could help prevent congestion and expedite passengers at airports. Read More

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News / Online

Top global consumer trends and what they mean for travel

By Linda Fox | January 17, 2023

Euromonitor's new report, Top 10 Global Consumer Trends for 2023, is out today and provides insights travel companies can use to tap into these behaviors. Read More

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News / Distribution

IATA maps road to achieve modern airline retailing by 2030

By Linda Fox | December 8, 2022

IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders. Read More

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News / Online

British Airways, Amadeus push sustainability efforts

By Mitra Sorrells | October 27, 2022

British Airways is working Chooose to provide more detailed information to travelers about the climate impacts of travel, while Amadeus has joined the Travalyst coalition. Read More

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News / Online

WTTC highlights need to prioritize cyber security

By Linda Fox | April 25, 2022

The World Travel & Tourism Council’s Codes To Resilience Report, launched in partnership with Microsoft, focuses on cyber crime protection and best practices. Read More

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News / Online

Can tech valuations hold onto their lead over travel stocks?

By Linda Fox | March 1, 2022

Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue. Read More

News / Technology

Customer-centricity, digitization are exec priorities

By Mitra Sorrells | February 3, 2022

The CEOs of United Airlines, British Airways and Hopper discuss the future of travel during an online panel hosted by CarTrawler. Read More

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News / Distribution

Airline execs push back on tech naivete claims

By Linda Fox | October 26, 2021

Airline industry figures believe carriers are moving to modern technology such as cloud as they look to match the experience of online retailers. Read More

News / Technology

Ex-British Airways CEO slams digitally naive airline sector

By Linda Fox | October 14, 2021

Digitally savvy customers have been trained to expect a new level of service from online retailers and airlines stand to lose out when it comes to discretionary spend, says Alex Cruz. Read More

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Opinion / Distribution

What's next for NDC: Content investment and innovation

By Adam Knights - ATPI | September 15, 2021

NDC might be viewed as a quiet storm that TMCs must prepare for as part of their role in offering content from multiple airline sources. Read More

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News / Startups

Airlines continue startup investment despite industry woes

By Linda Fox | August 10, 2021

Corporate appetite for travel startup investment is strong as IAG launches its sixth accelerator and JetBlue doubles down on its commitment to the model. Read More

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News / Distribution

Different paths on offer as airline distribution standard NDC evolves

By Linda Fox | July 13, 2021

Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More

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News / Distribution

Flexible payment options are boosting traveler confidence

By Linda Fox | June 29, 2021

Travelers could opt for buy-now-pay-later schemes because of the risk of cancellations and painful refund processes. Read More

News / Technology

VIDEO: System security in travel is a constant battle

By PhocusWire | June 11, 2021

We speak to Raullen Chai, CEO of IoTex, about travel system breaches and what the industry can do to spot attacks and react to them quickly. Read More

Interview / Distribution

How I Got Here, episode 65 - Alex Cruz of British Airways

By PhocusWire | May 20, 2021

Alex Cruz admits that his career has been centered around people "betting on me" as a leader of businesses, as he tells Mozio's David Litwak and Kevin May of PhocusWire. Read More

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