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British Airways
News
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Technology
Are airline patents a mark of industry innovation?
By Linda Fox
|
August 25, 2023
Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this...
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News
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Technology
How AI is enabling self-service round-the-world trip planning
By Derek Catron
|
June 29, 2023
A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot.
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News
/
Online
How travel brands are finding a voice on TikTok
By Linda Fox
|
June 28, 2023
TikTok's Hannah Bennett shares some of the current trends for travel on the platform as well as how brands including BA and Hilton are finding their voice.
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News
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Online
Travel industry works to avoid another chaotic summer
By Kathryn Walson
|
February 21, 2023
Some say better staffing and enhanced tech, such as increased use of biometrics, could help prevent congestion and expedite passengers at airports.
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News
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Online
Top global consumer trends and what they mean for travel
By Linda Fox
|
January 17, 2023
Euromonitor's new report, Top 10 Global Consumer Trends for 2023, is out today and provides insights travel companies can use to tap into these behaviors.
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News
/
Distribution
IATA maps road to achieve modern airline retailing by 2030
By Linda Fox
|
December 8, 2022
IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders.
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News
/
Online
British Airways, Amadeus push sustainability efforts
By Mitra Sorrells
|
October 27, 2022
British Airways is working Chooose to provide more detailed information to travelers about the climate impacts of travel, while Amadeus has joined the Travalyst coalition.
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News
/
Online
WTTC highlights need to prioritize cyber security
By Linda Fox
|
April 25, 2022
The World Travel & Tourism Council’s Codes To Resilience Report, launched in partnership with Microsoft, focuses on cyber crime protection and best practices.
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News
/
Online
Can tech valuations hold onto their lead over travel stocks?
By Linda Fox
|
March 1, 2022
Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue.
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News
/
Technology
Customer-centricity, digitization are exec priorities
By Mitra Sorrells
|
February 3, 2022
The CEOs of United Airlines, British Airways and Hopper discuss the future of travel during an online panel hosted by CarTrawler.
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News
/
Distribution
Airline execs push back on tech naivete claims
By Linda Fox
|
October 26, 2021
Airline industry figures believe carriers are moving to modern technology such as cloud as they look to match the experience of online retailers.
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News
/
Technology
Ex-British Airways CEO slams digitally naive airline sector
By Linda Fox
|
October 14, 2021
Digitally savvy customers have been trained to expect a new level of service from online retailers and airlines stand to lose out when it comes to discretionary spend, says Alex Cruz.
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Opinion
/
Distribution
What's next for NDC: Content investment and innovation
By Adam Knights - ATPI
|
September 15, 2021
NDC might be viewed as a quiet storm that TMCs must prepare for as part of their role in offering content from multiple airline sources.
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News
/
Startups
Airlines continue startup investment despite industry woes
By Linda Fox
|
August 10, 2021
Corporate appetite for travel startup investment is strong as IAG launches its sixth accelerator and JetBlue doubles down on its commitment to the model.
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News
/
Distribution
Different paths on offer as airline distribution standard NDC evolves
By Linda Fox
|
July 13, 2021
Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones.
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Kayak, Tripadvisor on growing their in-house media studios
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Google increases AI functionality for travel
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The Phocuswright Conference 2023
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Optimizing payments: Why travel revenue depends on it
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Expedia Group builds generative AI into multiple products in its “Fall Release”
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Bird boosts U.S. micromobility presence with acquisition of Spin
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HomeToGo creates chief investment role for further M&A activity
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