British Airways

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News / Online
WTTC highlights need to prioritize cyber security
By Linda Fox | April 25, 2022
The World Travel & Tourism Council’s Codes To Resilience Report, launched in partnership with Microsoft, focuses on cyber crime protection and best practices. Read More
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News / Online
Can tech valuations hold onto their lead over travel stocks?
By Linda Fox | March 1, 2022
Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue. Read More
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News / Technology
Customer-centricity, digitization are exec priorities
By Mitra Sorrells | February 3, 2022
The CEOs of United Airlines, British Airways and Hopper discuss the future of travel during an online panel hosted by CarTrawler. Read More
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News / Distribution
Airline execs push back on tech naivete claims
By Linda Fox | October 26, 2021
Airline industry figures believe carriers are moving to modern technology such as cloud as they look to match the experience of online retailers. Read More
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News / Technology
Ex-British Airways CEO slams digitally naive airline sector
By Linda Fox | October 14, 2021
Digitally savvy customers have been trained to expect a new level of service from online retailers and airlines stand to lose out when it comes to discretionary spend, says Alex Cruz. Read More
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Opinion / Distribution
What's next for NDC: Content investment and innovation
By Adam Knights - ATPI | September 15, 2021
NDC might be viewed as a quiet storm that TMCs must prepare for as part of their role in offering content from multiple airline sources. Read More
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News / Startups
Airlines continue startup investment despite industry woes
By Linda Fox | August 10, 2021
Corporate appetite for travel startup investment is strong as IAG launches its sixth accelerator and JetBlue doubles down on its commitment to the model. Read More
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News / Distribution
Different paths on offer as airline distribution standard NDC evolves
By Linda Fox | July 13, 2021
Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More
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News / Distribution
Flexible payment options are boosting traveler confidence
By Linda Fox | June 29, 2021
Travelers could opt for buy-now-pay-later schemes because of the risk of cancellations and painful refund processes. Read More
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News / Technology
VIDEO: System security in travel is a constant battle
By PhocusWire | June 11, 2021
We speak to Raullen Chai, CEO of IoTex, about travel system breaches and what the industry can do to spot attacks and react to them quickly. Read More
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Interview / Distribution
How I Got Here, episode 65 - Alex Cruz of British Airways
By PhocusWire | May 20, 2021
Alex Cruz admits that his career has been centered around people "betting on me" as a leader of businesses, as he tells Mozio's David Litwak and Kevin May of PhocusWire. Read More
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News / Technology
Airports must lose check-in desks, reduce touchpoints
By Linda Fox | May 17, 2021
The aviation industry has missed past opportunities to create a more automated passenger journey. Read More
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News / Distribution
IATA chief Willie Walsh says zero-risk approach from government is not possible
By Linda Fox | April 21, 2021
Governments need to look at the current procedures for travel post pandemic and create a more seamless experience. Read More
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News / Technology
SITA cyber attack accesses passenger data for multiple airlines
By Mitra Sorrells | March 5, 2021
Singapore Airlines, Finnair and British Airways have acknowledged data from their frequent flyer programs was accessed in the attack. Read More
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News / Technology
Airlines need new data sources to predict demand and gain flexibility
By Linda Fox | January 7, 2021
The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More