IT Services


norwegian-boxever-personalization
Norwegian targets more personalization across every passenger channel
By Linda Fox | December 11, 2019
Norwegian Air Shuttle is putting a personalization strategy in place after signing a five-year partnership with Boxever. Read More
News | Technology
Nobody wants to be a support ticket - power of real-time comms and service recovery
Nobody wants to be a support ticket - power of real-time comms and service recovery
By Ford Blakely - Zingle  | December 2, 2019
In our real-time economy, even the slightest delay or missed expectation can be the difference between a positive or negative guest experience. Read More
From Our Partners | Technology
VIDEO: Exosonic - Summit pitch winner at Phocuswright Conference 2019
VIDEO: Exosonic - Summit pitch winner at Phocuswright Conference 2019
By PhocusWire | November 27, 2019
Exosonic is bringing supersonic transport back by muting the sonic boom.  Read More
Interview | Startups
hahn-air-blockchain
Hahn Air issues first airline ticket via Winding Tree blockchain
By Mitra Sorrells | November 19, 2019
Germany's Hahn Air says it has issued the first blockchain-powered air ticket. Read More
News | Distribution
Amadeus talks trends, Innovation and platform
Amadeus talks trends, Innovation and platform
By Mark Bedard  | November 18, 2019
If the current hospitality industry could be summed up in a single word it could be this: evolution. Nearly everything we know about the guest and the industry is evolving. Read More
From Our Partners | Technology
Here they are: Summit and Launch innovators at The Phocuswright Conference 2019
Here they are: Summit and Launch innovators at The Phocuswright Conference 2019
By PhocusWire | November 11, 2019
The annual roll-call of the companies showcasing at the Summit and Launch sessions at this year's event. Read More
News | Startups
The Phocuswright Conference 2019 preview - A future not fully understood
The Phocuswright Conference 2019 preview - A future not fully understood
By PhocusWire | November 8, 2019
Will the brands that dominate now still be there in a future still yet to be fully defined? Yes and no. That's why the next era for the digital travel economy promises to be such a thrilling ride... Read More
News | Technology
Tech investment from aviation continues, cybersecurity and cloud the top priorities
Tech investment from aviation continues, cybersecurity and cloud the top priorities
By Linda Fox | November 6, 2019
Airlines and airports are predicted to invest more than $61 billion in IT in 2019, up from the $50 billion spent last year. Read More
News | Technology
insuretech-travel-cover-genius-1
Insurtech innovation can digitally transform the travel sector
By Patrick Young - Cover Genius  | November 4, 2019
Digital transformation has the potential to radically reshape the world around us, from healthcare and government to banking and retail. But nowhere is the opportunity greater than in the travel sector. Read More
From Our Partners | Technology
Sabre Q3 2019 earnings
Tech costs disrupt Sabre’s operating income, quarterly revenue grows to $984M
By Steven Lerner | October 31, 2019
Technology expenses increased by 23% in the quarter to $259 million, part of Sabre’s $1 billion plan to enhance technology in 2019.   Read More
News | Distribution
Pegasus and Travel Tripper go forward as Pegasus, unveil new platform
Pegasus and Travel Tripper go forward as Pegasus, unveil new platform
By Linda Fox | October 30, 2019
Pegasus and Travel Tripper merged in February 2019 but have been kept separate so far. Now they move forward as Pegasus, with Tripper's CEO at the helm. Read More
News | Distribution
amex-acte-integrated-tech
Integrated tech is still a dream in business travel
By Linda Fox | October 29, 2019
The survey from the Association of Corporate Travel Executives reveals that 72% of buyers say their business travel program is only somewhat integrated. Read More
News | Technology
WEBINAR REPLAY! Get ready for 5G to transform travel and hospitality
WEBINAR REPLAY! Get ready for 5G to transform travel and hospitality
By PhocusWire | October 24, 2019
Soon, 5G will be here. And it will offer a blazing-fast wireless connection that moves data between your customers and data systems in near-real time. Read More
News | Technology
atpco rich content agreements amadeus sabre
ATPCO makes breakthrough in rich content strategy with signing of Amadeus and Sabre
By Mitra Sorrells | October 23, 2019
ATPCO has signed agreements with Sabre and Amadeus that allow the two companies to distribute and integrate Routehappy Rich Content. Read More
News | Technology
phocuswright-preview-2019-greg-abbott
In the green room at Phocuswright with... Greg Abbott
By PhocusWire | October 23, 2019
In a series of interviews with executives participating at the event in Florida in November, PhocusWire finds out what makes them tick... Next up: Greg Abbott of DataArt Solutions. Read More
Interview | Technology