Lufthansa Group is planning to reduce its workforce by around 4,000 people in the next five years as artificial intelligence (AI) increases efficiency.
During an event for analysts and investors in Munich Monday, the company said it is aiming to cut thousands of administrative roles by 2030 as the result of automation, digitalization and process consolidation.
“Lufthansa Group is reviewing which activities will no longer be necessary in the future, for example due to duplication of work,” Lufthansa Group said in a release. “In particular, the profound changes brought about by digitalization and the increased use of artificial intelligence will lead to greater efficiency in many areas and processes.”
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The company said most of the job reductions will affect its administrative staff in Germany and "will be done in consultation with the social partners."
The company said “2025 and the coming years will be marked by significant investments and comprehensive adjustments,” including the consolidation of all of its IT functions under one executive board department. Lufthansa group will also combine work from its “Digital Hangar” with its “Innovation & Tech Factory,” which it said would "boost digital expertise."
The company also said it intends to increase the number of active members in its “Miles & More” loyalty program by 50% by 2030.