Machine Learning


Getting out of the way of "innovation" in travel
Getting out of the way of "innovation" in travel
By Linda Fox | June 26, 2019
Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other. Read More
News | Technology
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Expedia CEO Mark Okerstrom: “War over the best booking experience is almost over”
By Jill Menze | June 25, 2019
Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation" happens after bookings are made. Read More
News | Online
Hopper ramps up hotel booking with global private rates and price tracking
Hopper ramps up hotel booking with global private rates and price tracking
By Kevin May | June 20, 2019
Eighteen months on from its initial launch, Hopper is applying some of the secret sauce learned from flights to its hotel search and booking service. Read More
News | Online
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
By Jill Menze | June 20, 2019
You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical... Read More
News | Technology
VIDEO: Understanding the biometric future for travel
VIDEO: Understanding the biometric future for travel
By PhocusWire | June 17, 2019
Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Read More
News | Technology
welcome app startup stage
STARTUP STAGE: Welcome uses AI to make trip planning more spontaneous and personalized
By Jill Menze | June 12, 2019
Welcome uses artificial intelligence to help travelers plan in real time based on their preferences, tips from friends and location data. Read More
Interview | Technology
VIDEO: Google on leveraging machine learning in travel search
VIDEO: Google on leveraging machine learning in travel search
By Kevin May | May 28, 2019
Google is at the heart of the search experience and sits on enormous amounts of data that, it says, helps create a better search experience for travelers. Read More
News | Online
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VIDEO: eDreams Odigeo CEO Dana Dunne on mobile booking, harnessing data
By Linda Fox | May 16, 2019
Dana Dunne, CEO of eDreams Odigeo, shares thoughts on the company's progress over the past four years as well as the wider industry. Read More
News | Online
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How Expedia is using deep learning to improve the hotel booking process
By Linda Fox | April 12, 2019
Expedia Partner Solutions is using deep learning models to improve the hotel booking process for partners and - ultimately - the end consumer. Read More
News | Technology
How smaller travel brands can ride the personalization wave
How smaller travel brands can ride the personalization wave
By Matt Langie - Adara  | April 2, 2019
Personalization is great for a global airline, or even a regional cruise line. For most smaller travel brands, even regular personalization can seem out of reach.  Read More
Opinion | Technology
Middle East countries accelerate quantum computing research
Middle East countries accelerate quantum computing research
By Alicia Buller - Computer Weekly  | April 1, 2019
Universities in Saudi Arabia, Qatar and the United Arab Emirates have launched quantum computing research groups to cultivate homegrown knowledge of the tech. Read More
Notated News | Technology
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When right goes wrong for travelers in A/B website testing
By Linda Fox | March 29, 2019
A/B testing has become a big part of what online travel agencies do to introduce new functionality and improve the user experience. But it has its problems. Read More
News | Online
Tim Berners-Lee laments state of the web but offers hope for travel brands
Tim Berners-Lee laments state of the web but offers hope for travel brands
By Linda Fox | March 27, 2019
The iconic figure in the history of digital communications envisions a re-decentralized travel industry where consumer data is held on a Solid Pod. Read More
News | Online
VIDEO: Personalization and its impact on hotels - past, present and future
VIDEO: Personalization and its impact on hotels - past, present and future
By Kevin May | March 19, 2019
The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More
News | Technology
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Sabre takes inspiration from Spotify to help hotels sell more
By Linda Fox | March 15, 2019
Sabre Hospitality plans to release technology later this year enabling hotels to sell rooms and other services in a more flexible way. Read More
News | Distribution