Machine Learning

Hardware and software providers may have been inspired in part by some of their counterparts in the West but China is arguably at the bleeding edge of pulling it all together for the sake of the user. Read More

The search giant says the proliferation of devices has created rapid, cultural shifts and changed the way people expect things from their brands... making people more curious, demanding and... Read More

The travel industry is entering an age of both traveler and supplier personalization - leveraging high-tech to deliver high-touch experiences. Read More

Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars to the process. The same rules do not apply to every digital journey, so how can cruise lines win... Read More

A "multimillion-dollar" deal will include a research collaboration and help spearhead the Canada-based price prediction platform's expansion into Europe. Read More

For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More

Deloitte says the use of cognitive technologies, such as natural language processing, machine learning and speed recognition, will widen in 2019. Read More

Hotels face battles on multiple fronts - but it's not just the obvious competitive elements that give them the biggest challenges. Read More

Founded in 2017, Travel Ads Network uses machine learning to know which brand and product will convert best based on publishers’ traffic and brands' conversion data sets. Partners include Expedia,... Read More

Artificial intelligence-led technology is often seen only through the prism of providing consumer-facing benefits. Read More

Hotelchamp, an Amsterdam-based startup that provides technology to drive direct bookings on hotel websites, is launching a new product to automate a personalized user experience.   Read More

Jeff Katz is an enigmatic figure in the travel industry, having overseen a string of business and considered by many as an important thinker in the development of the modern sector. Read More

The travel industry is forever being told about a new breed of traveler dramatically altering consumer behavior in both the leisure and business sectors. Read More

Although historically the hotel industry has been slow to adopt new technologies, the current climate has transformed this reluctant pace into a full-speed super-highway. Read More

Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best help the travel management company and its customers. Read More