Machine Learning

Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other. Read More

Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation" happens after bookings are made. Read More

Eighteen months on from its initial launch, Hopper is applying some of the secret sauce learned from flights to its hotel search and booking service. Read More

You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical... Read More

Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Read More

Welcome uses artificial intelligence to help travelers plan in real time based on their preferences, tips from friends and location data. Read More

Google is at the heart of the search experience and sits on enormous amounts of data that, it says, helps create a better search experience for travelers. Read More

Dana Dunne, CEO of eDreams Odigeo, shares thoughts on the company's progress over the past four years as well as the wider industry. Read More

Expedia Partner Solutions is using deep learning models to improve the hotel booking process for partners and - ultimately - the end consumer. Read More

Personalization is great for a global airline, or even a regional cruise line. For most smaller travel brands, even regular personalization can seem out of reach.  Read More

Universities in Saudi Arabia, Qatar and the United Arab Emirates have launched quantum computing research groups to cultivate homegrown knowledge of the tech. Read More

A/B testing has become a big part of what online travel agencies do to introduce new functionality and improve the user experience. But it has its problems. Read More

The iconic figure in the history of digital communications envisions a re-decentralized travel industry where consumer data is held on a Solid Pod. Read More

The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More

Sabre Hospitality plans to release technology later this year enabling hotels to sell rooms and other services in a more flexible way. Read More