Machine Learning


lufthansa-innovation-hub
The evolution of the Lufthansa Innovation Hub - internal projects, partnerships and investments
By Linda Fox | August 6, 2018
Founded in early 2014 as a standalone subsidiary of the Lufthansa Group, the Innovation Hub has evolved in focus as well as in its internal projects, partnerships and investments. Read More
News | Startups
UPCOMING WEBINAR ALERT! Fighting fraud and optimizing user experience in travel
UPCOMING WEBINAR ALERT! Fighting fraud and optimizing user experience in travel
By PhocusWire | July 27, 2018
Protecting against digital fraud is one of the darker elements that travel brands have to understand and handle on a daily basis. Read More
News | Technology
Creating customer win-back marketing campaigns with machine learning
Creating customer win-back marketing campaigns with machine learning
By John Carney - OpenJaw Technologies | July 26, 2018
It is up to 50% easier to sell to existing customers than to win new customers. A 5% increase in customer retention can increase a company’s profitability by 25%, or more – sometimes up to 95%. Read More
From Our Partners | Technology
OAG interview air travel data
Q&A: Data, context and the impact of Amazon on air travel
By Mitra Sorrells | July 26, 2018
According to the World Bank, the number of international travel departures across the globe has more than doubled in the last two decades, from about 650 million in 1996 to 1.45 billion in 2016.  Read More
News | Technology
Customer experience part 3 airports
Reimagining customer experience, part 3: Airport innovations
By Mitra Sorrells | July 23, 2018
For part three we take a look inside airport terminals where a variety of innovative work is being done to improve and ease the process of air travel.  Read More
News | Technology
VIDEO: Lessons in digital travel from Asia
VIDEO: Lessons in digital travel from Asia
By PhocusWire | July 23, 2018
The best way for travel businesses in the west to understand the nuances and issues associated with operating in Asia Pacific is to learn from those at the sharp end. Read More
News | Online
Travel startups - pick your battles against the powerful wisely
Travel startups - pick your battles against the powerful wisely
By Alex Bainbridge - Autoura | July 19, 2018
The Phocuswright Conference in November this year comes at a point in the travel and hospitality industry life-cycle where challenger startups from 15-20 years ago are now the global incumbents. Read More
News | Online
Journera, brainchild of Orbitz founder Jeff Katz, secures $9M capital
Journera, brainchild of Orbitz founder Jeff Katz, secures $9M capital
By Linda Fox | July 13, 2018
Journera, the data and analytics platform launched by former Orbitz boss Jeff Katz, has raised Series A funding of $9 million. Read More
News | Technology
phocuswright dynamic pricing bundling
New trends in AI-driven predictive pricing and bundling
By Phocuswright Research | July 2, 2018
The concepts of personalization, big data analysis and dynamic pricing/offers have been discussed and debated in the press for a number of years, though limited evidence exists of any wide-level... Read More
News | Technology
grand-budapest-hotel-AI
Don't panic! Artificial intelligence will bring human touch to hotels
By Frank Reeves - Avvio | June 19, 2018
The problem with all new hotel technology, unfortunately, is that innovation gets turned into buzzwords quickly, usually in order to sell more products and services. Read More
Opinion | Technology
Startup Stage SeeVoov
STARTUP STAGE: SeeVoov drives travel bookings through tagged videos
By Mitra Sorrells | June 12, 2018
 SeeVoov provides tagged video content to help travelers select destinations, accommodations and activities.    Read More
Interview | Startups
Facebook touts benefits of people-based travel marketing
Facebook touts benefits of people-based travel marketing
By Jill Menze | June 7, 2018
With so many content and review site options in the travel space, there’s a likelihood people shopping for and booking travel might not even encounter certain brands’ products. This creates an... Read More
News | Technology
Europe Travel Battleground 2018: Destygo
Europe Travel Battleground 2018: Destygo
By PhocusWire | June 7, 2018
Guillaume Laporte, co-founder and CEO of Destygo, pitches the business at Phocuswright Europe 2018, then takes questions from PhocusWire. Read More
Interview | Technology
hotels skeptical ai
Are hoteliers too skeptical of artificial intelligence?
By Klaus Kohlmayr - IDEAS | June 5, 2018
Despite the negative depictions in science fiction and widespread public concern over privacy, security and safety, artificial intelligence presents the possibility for real positive change, human... Read More
Opinion | Technology
How Airbnb grows its host community through online marketing
How Airbnb grows its host community through online marketing
By Tao Cui, Ye Wang and Bassel Namih - Airbnb | June 1, 2018
Which ads to buy? How much to pay for each ad? How to measure the performance of each ad? Airbnb built a marketing system to answer these questions. Read More
Opinion | Online