Machine Learning


Sounding Off: China is treading a path of ideas for others to follow
Sounding Off: China is treading a path of ideas for others to follow
By PhocusWire | February 8, 2019
Hardware and software providers may have been inspired in part by some of their counterparts in the West but China is arguably at the bleeding edge of pulling it all together for the sake of the user. Read More
Interview | Online
Google tells hotels to think of smart devices as extra organs of a guest's body
Google tells hotels to think of smart devices as extra organs of a guest's body
By Hollis Thomases - Phocuswright  | February 4, 2019
The search giant says the proliferation of devices has created rapid, cultural shifts and changed the way people expect things from their brands... making people more curious, demanding and... Read More
News | Technology
A new era of personalization - for both travelers and suppliers
A new era of personalization - for both travelers and suppliers
By Benoit Jolin - Expedia Group  | January 29, 2019
The travel industry is entering an age of both traveler and supplier personalization - leveraging high-tech to deliver high-touch experiences. Read More
Opinion | Technology
Busting a billion-dollar digital myth for cruise lines
Busting a billion-dollar digital myth for cruise lines
By Apurva Chamaria - RateGain  | January 28, 2019
Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars to the process. The same rules do not apply to every digital journey, so how can cruise lines win... Read More
From Our Partners | Technology
Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools
Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools
By Kevin May | January 23, 2019
A "multimillion-dollar" deal will include a research collaboration and help spearhead the Canada-based price prediction platform's expansion into Europe. Read More
News | Technology
Cruise series part 3 technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
News | Technology
cognitive-tech-chatbots
How cognitive technologies might evolve in travel in 2019
By Linda Fox | January 15, 2019
Deloitte says the use of cognitive technologies, such as natural language processing, machine learning and speed recognition, will widen in 2019. Read More
News | Technology
VIDEO: Hotels and doing the simple things first with tech
VIDEO: Hotels and doing the simple things first with tech
By Kevin May | December 27, 2018
Hotels face battles on multiple fronts - but it's not just the obvious competitive elements that give them the biggest challenges. Read More
News | Technology
travel ads network startup stage
STARTUP STAGE: Travel Ads Network helps publishers monetize travel content
By Jill Menze | December 13, 2018
Founded in 2017, Travel Ads Network uses machine learning to know which brand and product will convert best based on publishers’ traffic and brands' conversion data sets. Partners include Expedia,... Read More
Interview | Online
VIDEO: MSG.ai and WestJet on giving airlines a boost through AI
VIDEO: MSG.ai and WestJet on giving airlines a boost through AI
By PhocusWire | December 11, 2018
Artificial intelligence-led technology is often seen only through the prism of providing consumer-facing benefits. Read More
From Our Partners | Technology
Hotelchamp Autopilot marketing AI
Hotelchamp creates AI “Autopilot” to personalize hotel websites
By Mitra Sorrells | December 6, 2018
Hotelchamp, an Amsterdam-based startup that provides technology to drive direct bookings on hotel websites, is launching a new product to automate a personalized user experience.   Read More
News | Technology
VIDEO: Jeff Katz on a new path for connectivity
VIDEO: Jeff Katz on a new path for connectivity
By Kevin May | November 28, 2018
Jeff Katz is an enigmatic figure in the travel industry, having overseen a string of business and considered by many as an important thinker in the development of the modern sector. Read More
News | Technology
VIDEO: New kids on the block, rethinking travel and laughing at the Dark Ages
VIDEO: New kids on the block, rethinking travel and laughing at the Dark Ages
By Kevin May | November 22, 2018
The travel industry is forever being told about a new breed of traveler dramatically altering consumer behavior in both the leisure and business sectors. Read More
News | Technology
dataart-hotel-technology-v2
Trajectory of hospitality and travel tech: Three essential points for vendor success
By Andrew Sanders - DataArt | November 20, 2018
Although historically the hotel industry has been slow to adopt new technologies, the current climate has transformed this reluctant pace into a full-speed super-highway. Read More
From Our Partners | Technology
CTOs-on-chatbots
Travel tech bosses on chatbots and the need for human interaction
By Linda Fox | November 7, 2018
Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best help the travel management company and its customers. Read More
News | Technology