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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Pavilion launches with 20 US vacation rental operators

By Cathy Walsh | October 5, 2026

The company brings together local rental businesses managing more than 5,000 homes under a shared... Read More

Online

Indonesia set to overtake Thailand as Southeast Asia's largest travel market

By Phocuswright Research | September 30, 2026

A fuel shock from the U.S.-Iran War has slowed regional growth to 2% in 2026. Phocuswright's new... Read More

News / Online

Airbnb rolls out travel map and social connections to drive discovery

By Abby Crotty | September 30, 2026

Airbnb users can now connect with other users on the platform to see where they've stayed and share... Read More

News / Online

'Constant intention to buy' forces hotels to rethink the marketing funnel

By Matthew Parsons | September 30, 2026

Rather than guiding consumers along a linear path to booking, hotels should pull them in from multiple... Read More

News / Online

Princess Cruises launches ChatGPT app in partnership with Mobi

By Linda Fox | September 29, 2026

The Princess ChatGPT app enables cruise customers to explore destinations, check pricing and... Read More

News / Online

Expedia to offer hotel bookings through Meta's Muse AI agent

By Linda Fox | September 24, 2026

The hotel planning and booking service will be available to U.S. travelers first, but a launch date... Read More

News / Online

India's travel market stalls in 2025, then bets on a fare-driven rebound

By Phocuswright Resesarch | September 24, 2026

Resilient domestic travel will sustain strong demand for accommodation and car rental, and online... Read More

From Our Partners / Online

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

By Hannah Pearson | September 23, 2026

New Phocuswright and WiT research examines how booking anxiety is influencing travel and event... Read More

News / Online

Stasher raises £3M to expand smart locker network, global marketplace

By Abby Crotty | September 23, 2026

The funding includes £1 million from Hive Box, which is also providing 100 smart lockers for... Read More

News / Online

Fora travel advisors flag outdated, inconsistent accessibility data

By Abby Crotty | September 22, 2026

While advisors work to confirm accessibility details, roughly a third said a client has arrived at a... Read More

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News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

News / Technology

AI transformation in travel: Carsten Bernhard of eDreams Odigeo

News / Technology

Southwest launches ChatGPT plugin for flight search

News / Technology

Dfinitiv unveils travel loyalty experiences platform for AI assistants

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More