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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

How travel brands can turn customer data into moments that matter
From Our Partners / Online
How travel brands can turn customer data into moments that matter
By Michelle Bruno | October 30, 2026
Travel brands have more customer data than ever, but fragmented systems often prevent them from using... Read More
Negotiating the rapid growth cycle in travel tech
Opinion / Online
Negotiating the rapid growth cycle in travel tech
By Maria von Foerster - RightRez | October 29, 2026
RightRez CEO Maria von Foerster outlines how senior execs should respond when challenged to stretch... Read More
Airbnb to fund its nonprofit with share of stay revenue
News / Online
Airbnb to fund its nonprofit with share of stay revenue
By Cathy Walsh | October 28, 2026
The funding model is expected to help Airbnb.org expand its emergency housing programs and provide 1... Read More
BWH rebrands to WorldHotels, unifies loyalty programs, boosts digital offering
News / Online
BWH rebrands to WorldHotels, unifies loyalty programs, boosts digital offering
By Linda Fox | October 27, 2026
The franchise hotel group’s website and mobile app have been rebuilt using the Adobe platform,... Read More
Every link in the booking chain is a compliance risk—and now AI agents have added one more
From Our Partners / Online
Every link in the booking chain is a compliance risk—and now AI agents have added one more
By Avalara | October 27, 2026
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
Omio CFO on Rail Europe and what's next for M&A
Interview / Online
Omio CFO on Rail Europe and what's next for M&A
By Cathy Walsh | October 23, 2026
Jean-Bernard Moens discusses Omio’s acquisition strategy, expansion in APAC and ambitions for... Read More
Amex Travel adds more than 1M Airbnb listings
News / Online
Amex Travel adds more than 1M Airbnb listings
By Cathy Walsh | October 22, 2026
The partnership extends Amex Travel’s lodging and rewards benefits to Airbnb stays, including perks... Read More
Snow is optional: What moves winter sports travelers when the forecast fails
News / Online
Snow is optional: What moves winter sports travelers when the forecast fails
By Phocuswright Research | October 22, 2026
Five winter sports traveler segments point to different strategies for driving mountain bookings... Read More
European Commission investigating Booking.com's handling of scams, fraud
News / Online
European Commission investigating Booking.com's handling of scams, fraud
By Abby Crotty | October 21, 2026
The regulator said it has opened formal proceedings to determine whether Booking.com may have breached... Read More
The journey is fragmented. Care shouldn’t be.
From Our Partners / Online
The journey is fragmented. Care shouldn’t be.
By Allianz Partners | October 21, 2026
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
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From Our Partners
How travel brands can turn customer data into moments that matter
October 30, 2026
How travel brands can turn customer data into moments that matter
Travel brands have more customer data than ever, but fragmented systems often prevent them from using... Read More
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More