Lufthansa

News / Technology

AI Insights: Generative AI across airline operations

By PhocusWire | September 7, 2023

Lufthansa Digital Hangar's Christian Spannbauer answers our questions about the areas the airline group is applying generative artificial intelligence technology to. Read More

News / Technology

Are airline patents a mark of industry innovation?

By Linda Fox | August 25, 2023

Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More

News / Startups

Lufthansa unveils Swifty, an AI assistant for business travel

By Linda Fox | August 22, 2023

The technology enables business travelers to share their hotel and flight preferences via chat, select appropriate options and have them booked. Read More

Interview / Startups

Uptrip - Launch pitch at Phocuswright Europe 2023

By PhocusWire | July 25, 2023

Uptrip rewards travelers every time they fly with digital trading cards that provide perks such as free Wi-Fi or lounge access. Read More

News / Technology

Finnair, Swiss talk difficult distribution decisions, customer experience

By Linda Fox | July 5, 2023

Finnair and Swiss executives joined the "Make Flying Fun" panel at Phocuswright Europe 2023 to discuss boosting digital engagement, distribution developments, sustainability and more. Read More

News / Startups

Squake raises €3.5M to meet rising demand for more sustainable choices

By Derek Catron | June 22, 2023

The Berlin-based climate tech startup intends to use the funding for technology research and development and new hires to meet customer demand. Read More

News / Technology

Could generative AI make Google Maps a full travel app?

By Linda Fox | June 16, 2023

A Lufthansa Innovation Hub study explores how generative AI could be the final piece of the map-based travel planning puzzle. Read More

News / Distribution

Phocuswright Europe 2023: Airline customer experience and distribution developments

By PhocusWire | May 23, 2023

Hear from Lufthansa Group and Finnair executives at Phocuswright Europe on topics that include developments since last year, their initiatives towards NDC and away from Edifact and improvements to the... Read More

News / Startups

Rydes raises €3.5M to bring corporate mobility platform to U.S.

By Derek Catron | April 26, 2023

With Rydes, companies provide employees a monthly budget they can use to submit costs for ride hailing, car or bike rentals, public transport or fuel charge cards for their own vehicle. ... Read More

News / Distribution

Air Canada launches diverse NDC approach to distribution

By Linda Fox | April 19, 2023

The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More

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News / Distribution

Travelport tech chief talks moving the needle on NDC

By Linda Fox | April 19, 2023

Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More

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News / Technology

Airlines brace for summer chaos as wider tech issues remain

By Linda Fox | April 11, 2023

Schiphol Airport is capping its passenger numbers at 66,000 per day in May while Lufthansa said in February that it was reducing its 2023 summer schedule by 34,000 flights. Read More

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News / Startups

Lufthansa Innovation Hub unveils platform for booking off-site meetings

By Linda Fox | April 4, 2023

The service offers “curated team off-site packages” initially around Berlin with early customers including Eurowings Digital and ProductDock. Read More

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News / Online

SITA and Lufthansa digitize lost luggage solution

By Kathryn Walson | March 16, 2023

When passengers land at an airport, SITA’s WorldTracer Auto Reflight notifies them of any luggage delay and gathers delivery details. The companies say it saves time and money for the industry. Read More

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News / Distribution

IATA maps road to achieve modern airline retailing by 2030

By Linda Fox | December 8, 2022

IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders. Read More

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