Loyalty

Event / Technology

Travel Marketing AI Summit London

September 8, 2026

Phocuswright's Travel Marketing AI summit comes to London, September 8. Register Now

News / Online

Hospitality executives on foundations before AI, industry readiness

By Linda Fox | July 27, 2026

Executives from Cendyn HomeToGo and Penta Hotels discussed the impact of AI on hospitality marketing at Phocuswright Europe 2026. Read More

News / Technology

PhocusWire's travel tech news briefs: TSA, Google, Mindtrip and more...

By PhocusWire | July 2, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

Interview / Technology

AI debate continues: Will travel's biggest brands thrive or falter?

By Cathy Walsh | July 1, 2026

Mario Gavira and Christian Watts brought their ongoing PhocusWire debate to the studio at Phocuswright Europe 2026, offering sharply different views on how artificial intelligence will reshape travel... Read More

News / Online

Trust, AI acceleration, diversity to shape the future of travel

By Morgan Hines | June 26, 2026

Travel industry stakeholders from various sectors shared their takes on what will impact travel’s future at HBX Group’s MarketHub Americas event. Read More

News / Technology

Business travel buyers look to AI for help managing disruption

By Cathy Walsh | June 23, 2026

Separate surveys from Business Travel Show Europe and TravelTech Show highlight growing investment in artificial intelligence as travel companies look to manage disruption, improve traveler experiences... Read More

News / Technology

Cutting through the AI noise: Hospitality's next era

By Morgan Hines | June 22, 2026

Stakeholders from Aimbridge Hospitality, In2 Consulting, Wyndham and Another Star shared their thoughts on the AI era at HITEC 2026 Read More

News / Finance

RealTime Reservation acquires STAY, targeting end-to-end guest experience

By Cathy Walsh | June 17, 2026

The deal brings together pre-arrival commerce and in-stay engagement capabilities as hotels look to drive ancillary revenue and deepen guest relationships. Read More

News / Distribution

Cloudbeds, Journey partner to help independent hotels compete with brand loyalty programs

By Cathy Walsh | June 11, 2026

Journey’s AI-driven loyalty engine will be integrated into the Cloudbeds platform, giving independent properties a new way to incentivize direct bookings. Read More

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

By PhocusWire | June 5, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Technology

Are hotel CEOs overestimating their AI edge?

By Matthew Parsons | June 2, 2026

Hotel brands are touting AI as a competitive advantage, but long-term differentiation may hinge on data, execution speed and control over distribution. Read More

News / Startups

Meet the 17 finalists of the 2026 Global Startup Pitch

By PhocusWire | May 29, 2026

Finalists will compete in person at Phocuswright Europe, and winners from each region will deliver showcase presentations at WiT Singapore. Read More

From Our Partners / Online

AI-powered, human-led: Scaling trust in travel

By Andrés Spitzer, Civitatis | May 26, 2026

AI may power travel’s next operating model, but trust will depend on human judgment, empathy and connection as automation reshapes the traveler experience. Read More