alt="pcw-social-influencers"  title="pcw-social-influencers"
News / Online
Influencers and social commerce in travel
By Robert Cole - Phocuswright | March 17, 2023
An in-depth Phocuswright report looks at how social marketing has evolved, how consumers interact with brands and nuanced differences for travel. Read More
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News / Distribution
Accor unveils subscription cards for frequent travelers
By Linda Fox | March 15, 2023
The France-based hotel giant has unveiled All Plus ibis and All Plus Voyageur, to replace its ibis Business and Business Plus frequent traveler subscription services. Read More
 alt="TUI loyalty"  title="TUI loyalty"
News / Online
TUI to launch loyalty program built on guest “convenience”
By Linda Fox | March 8, 2023
Sebastian Ebel, speaking at ITB in Berlin, says he has been impressed with what hotel groups such as Hilton have done, describing its program as a "convenience product." Read More
 alt="Alaska Airlines"  title="Alaska Airlines"
News / Online
Subscribe to fly? Airlines have been slow to take that leap
By Derek Catron | February 23, 2023
A year after Alaska Airlines became the first major U.S.-based carrier to launch a flight subscription program, Frontier Airlines is rolling out its own in May. Read More
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News / Technology
IHG tech and digital strategy sees results
By Linda Fox | February 22, 2023
Hotel giant IHG attributes its current strong performance to its strategy of boosting its brands and investment in technology, loyalty and distribution platforms. Read More
 alt="tripadvisor-q4-2022"  title="tripadvisor-q4-2022"
News / Online
Viator accounted for more than one-third of Tripadvisor’s revenue in 2022
By Mitra Sorrells | February 14, 2023
Viator brought in $493 million in revenue in 2022, up 168% year-over-year, and more than half the $966 million in revenue brought in by Tripadvisor Core. Read More
 alt="expedia-sponsored-tvi-article"  title="expedia-sponsored-tvi-article"
From Our Partners / Online
How travel pros can embrace new traveler expectations
By Cheryl Miller - Expedia for Business | February 13, 2023
Expedia Group’s Traveler Value Index examines what travelers truly want and how travel professionals can tap into that demand to provide the best end-to-end experience possible.  Read More
 alt="trzmo-startup-stage-header"  title="trzmo-startup-stage-header"
Interview / Startups
STARTUP STAGE: Trzmo aims to be a super app for travel
By Mitra Sorrells | February 13, 2023
Trzmo provides global roaming, flight updates, duty-free shopping, ground transportation booking, dining recommendations, loyalty card management, the ability to save photos and videos and more all in... Read More
 alt="expedia-group-q4-full-year-22"  title="expedia-group-q4-full-year-22"
News / Online
Expedia Group CEO says metrics show strategy is working
By Mitra Sorrells | February 9, 2023
In a call with analysts to discuss the company's Q4 and full year 2022 financial results, CEO Peter Kern says efforts to move all brands to the same front-end tech stack are nearly complete, with Vrbo... Read More
 alt="EV Hotels Crypto Ballroom"  title="EV Hotels Crypto Ballroom"
Interview / Technology
Q&A: EV Hotels’ vision to serve “technology travelers”
By Derek Catron | February 9, 2023
EV Hotels bills itself as the first smart hotel brand with experiences in crypto and NFT.   Read More
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News / Online
Survey finds travel loyalty programs fall short of consumer expectations
By Kathryn Walson | January 31, 2023
The report, based on surveys conducted late last year, points to four key areas in which loyalty programs can improve: the booking experience, sustainability, personalization and payment technology. Read More
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News / Technology
Coras aims to reinvent travel loyalty with launch of new DeFi token
By Mitra Sorrells | January 23, 2023
Unlike traditional loyalty points, the Fida tokens are transferable, interoperable, provide instant liquidity and never expire. Read More
 alt="Delta QandA Travel Weekly"  title="Delta QandA Travel Weekly"
Interview / Online
Q&A: Delta's Ranjan Goswami on personalization through Delta Sync
By Arnie Weissmann - Travel Weekly | January 19, 2023
Travel Weekly editor in chief Arnie Weissmann was at CES and spoke with Goswami about how Sync will help the airline really "know" its customers. Read More
 alt="pcw-tokenization"  title="pcw-tokenization"
News / Technology
The short-, mid- and long-term future of tokenization in travel
By Norm Rose - Phocuswright Research | January 18, 2023
The tokenized future will allow consumers to put forth their travel requirements and have suppliers bid on their needs in a transparent and immutable record, where hidden costs are reduced and the true... Read More
 alt="datalex-airline-tech-report"  title="datalex-airline-tech-report"
News / Technology
Airline retail and travel tech trends for 2023
By Mitra Sorrells | January 13, 2023
Research from Datalex finds airlines are prioritizing investments and strategies that enable modernized retailing, including moving away from legacy technology, increased use of artificial... Read More