Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Intra-EU roaming charges are under control, fair use policies permitting
News / Technology
Intra-EU roaming charges are under control, fair use policies permitting
By Viewpoints | September 10, 2018
This is a viewpoint by Chris Koeneman, senior vice president strategic solutions for MOBI. After... Read More
Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution
News / Distribution
Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution
By Linda Fox | September 10, 2018
Emirates is experimenting with blockchain technology as a potential means of distribution in the... Read More
Offline part 2 agency technology
News / Technology
Back in the offline world, part 2: Travel agency technology
By Mitra Sorrells | September 10, 2018
For part two in this month’s series on the offline travel market, we look at the technology that is... Read More
BA data breach is a wake-up call, but the alarm has been sounding for a while
News / Technology
BA data breach is a wake-up call, but the alarm has been sounding for a while
By Marisa Garcia | September 10, 2018
British Airways has been responding to a serious data breach which has exposed customers’ personal and... Read More
Combine data and psychology to lift revenues
News / Technology
Combine data and psychology to lift revenues
By Viewpoints | September 10, 2018
This is a viewpoint by Graham Cooke, CEO for Qubit. Competition within the travel industry has never... Read More
How travel agents are working differently with technology
News / Technology
How travel agents are working differently with technology
By Mary Pat Sullivan - TravelAge West | September 5, 2018
Travel agents have had quite a longstanding relationship with technology.... Read More
Contrary Brits want to see personalised offers without sharing data
News / Technology
Contrary Brits want to see personalised offers without sharing data
By Marisa Garcia | September 5, 2018
The struggle between privacy and personalisation shows no signs of being resolved, as another survey... Read More
August's hotel tech news in 1000 words
News / Technology
August's hotel tech news in 1000 words
By Simone Puorto | September 4, 2018
This is a viewpoint by Simone Puorto. Washington Post columnist Michael Dirda once wrote that "August... Read More
virgin-atlantic-sita-augmented-reality
News / Technology
Virgin Atlantic crew get Dreamliner lessons via augmented reality
By Linda Fox | September 4, 2018
Virgin Atlantic uses augmented reality to help crew familarize themselves with the Boeing 787.... Read More
tnoozLIVE@GBTA - BCD's Karmis on innovation
News / Technology
tnoozLIVE@GBTA - BCD's Karmis on innovation
By Martin Cowen | September 4, 2018
"Innovation" is a word used so often there is a danger that its true meaning can get lost. Not... Read More
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 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More