Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Using customer service as a growth tool for travel tech providers
Opinion / Technology
Using customer service as a growth tool for travel tech providers
By Lukas Hempel - BookingKit | August 20, 2018
The game for tour and activity software providers is decided by winning over new suppliers and... Read More
ATPCO gets real-time air ticket filing go-ahead
News / Technology
ATPCO gets real-time air ticket filing go-ahead
By Kevin May | August 20, 2018
Global aviation fare registration platform ATPCO will use the recent award of a technology patent to... Read More
UK airline pax less satisfied, despite better search and booking processes
News / Technology
UK airline pax less satisfied, despite better search and booking processes
By Marisa Garcia | August 20, 2018
The UK Civil Aviation Authority (CAA) has published its latest consumer survey which shows a drop in... Read More
OYO expands in China, Ctrip grows offline sales and more China news and trends
News / Technology
OYO expands in China, Ctrip grows offline sales and more China news and trends
By PhocusWire | August 20, 2018
OYO signed 400 hotels and 25,000 rooms in China last month alone; Ctrip's offline shops attract new... Read More
Studying the top five travel and aviation buzzwords in 2018
From Our Partners / Technology
Studying the top five travel and aviation buzzwords in 2018
By Sponsored Content | August 20, 2018
Sponsored by Global Aviation Festival At the Global Aviation Festival in London we work all year round... Read More
Fetch.AI leverages smart ledger tech to personalize hospitality offerings
News / Technology
Fetch.AI leverages smart ledger tech to personalize hospitality offerings
By Jill Menze | August 16, 2018
Smart ledger technology company Fetch.AI has developed a “decentralized digital world” to bring... Read More
How an autonomous vehicle startup unicorn took a wrong turn
Notated News / Technology
How an autonomous vehicle startup unicorn took a wrong turn
By Joshua Brustein and Mark Bergen - Bloomberg | August 15, 2018
Quanergy Systems found itself in the center of a sudden frenzy over self-driving cars in 2014. It... Read More
Amadeus eyes $7BN market with TravelClick-bolstered hotel strategy
News / Technology
Amadeus eyes $7BN market with TravelClick-bolstered hotel strategy
By Kevin May | August 15, 2018
Amadeus says the acquisition of TravelClick is a key element to support "double-digit growth" of its... Read More
GBTA exhibitor news
News / Technology
Egencia, Yapta, Traxo and more product news from GBTA
By Mitra Sorrells | August 15, 2018
The Global Business Travel Association’s annual convention wraps up today at the San Diego Convention... Read More
How the flywheel of innovation is propelling business travel forward
Opinion / Technology
How the flywheel of innovation is propelling business travel forward
By Rob Greyber - Egencia | August 15, 2018
We are on the cusp of a new era in business travel. Advances in technology are driving us forward at... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More