Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
News / Technology
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
By PhocusWire | August 29, 2018
Protecting against digital fraud is one of the darker elements that travel brands have to understand... Read More
eDreams ODIGEO starts to deliver on packages
News / Technology
eDreams ODIGEO starts to deliver on packages
By Rob Gill | August 29, 2018
eDreams ODIGEO is increasing sales of dynamic packages and flight ancillaries, as well as seeing a... Read More
Etihad takes fintech startup route for loyalty redemption rethink
News / Technology
Etihad takes fintech startup route for loyalty redemption rethink
By Marisa Garcia | August 28, 2018
Etihad Airways has announced a partnership with payments technology startup Modo on "a unique loyalty... Read More
Search tips for brands to ride the wave of US inbound growth
News / Technology
Search tips for brands to ride the wave of US inbound growth
By Viewpoints | August 28, 2018
This is a viewpoint by James Pazhavila, travel analytical lead at Microsoft. After peaking in 2015 and... Read More
Travello raises A$5 million for its social travel app
News / Technology
Travello raises A$5 million for its social travel app
By Martin Cowen | August 28, 2018
Travello, an Australian-based social networking app for travellers, has closed an A$5 million ($3.7... Read More
When disruption becomes a distraction
News / Technology
When disruption becomes a distraction
By Viewpoints | August 27, 2018
This is a viewpoint by Ritchie Brett, strategist at experience design studio 383. The way we’ve come... Read More
Tech comes of age in tours and activities
Opinion / Technology
Tech comes of age in tours and activities
By David Juman - Phocuswright | August 27, 2018
There is some irony to the fact that, when it comes to arranging their leisure tours and activities,... Read More
QOTW: Something about not moving fast enough
News / Technology
QOTW: Something about not moving fast enough
By PhocusWire | August 24, 2018
Quote from Terry Jones, chairman of WayBlazer, in an article on PhocusWire this week.... Read More
ALICE and Puerto Rico partnership
News / Technology
New app aims to boost tourism in Puerto Rico, nearly one year after Hurricane Maria
By Mitra Sorrells | August 24, 2018
The Puerto Rico Tourism Company is partnering with hotel operations platform ALICE and Roca Marketing... Read More
IATA outlines how tech is reshaping the future of the aviation job market
News / Technology
IATA outlines how tech is reshaping the future of the aviation job market
By Marisa Garcia | August 23, 2018
A new IATA Aviation Human Resources Report published this week reveals that customer service jobs in... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More