Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

pcw-2018-jeff-ma
News / Technology
VIDEO: How to make better data-informed decisions in hotels
By Linda Fox | December 4, 2018
In a very entertaining Tech Talk at The Phocuswright Conference, Jeff Ma laid out some of the areas... Read More
Study indicates move away from direct booking among business travelers
News / Technology
Study indicates move away from direct booking among business travelers
By Linda Fox | December 3, 2018
Business travelers in Europe are moving away from direct booking channels, according to new research.... Read More
Technically Speaking - Katri Harra-Salonen of Finnair
Interview / Technology
Technically Speaking - Katri Harra-Salonen of Finnair
By Linda Fox | December 3, 2018
Katri Harra-Salonen is a seasoned digital transformation exec, joining Finnair in March 2016 at its... Read More
2018 review 2019 preview blockchain
News / Technology
A review of 2018, a preview for what's next: Blockchain in travel
By Mitra Sorrells | December 3, 2018
For our look ahead, SITA Lab program manager Sherry Stein provides an update on blockchain for the air... Read More
Marriott data breach - a mess that is only starting to unravel
Opinion / Technology
Marriott data breach - a mess that is only starting to unravel
By Gates Marshall - CompliancePoint | November 30, 2018
Businesses and consumers continue to discuss privacy regulations and legislation on a regular basis,... Read More
Marriott admits 500 million guest accounts hacked
News / Technology
Marriott admits 500 million guest accounts hacked
By Kevin May | November 30, 2018
A major security breach impacting on half a billion guest records in the Starwood reservation system... Read More
Technically Speaking - Matt Minetola of Travelport
Interview / Technology
Technically Speaking - Matt Minetola of Travelport
By Mitra Sorrells | November 30, 2018
Matt Minetola joined Travelport in 2014, bringing more than 30 years of experience in hardware,... Read More
Technically Speaking - David Pavlik of Kiwi.com
Interview / Technology
Technically Speaking - David Pavlik of Kiwi.com
By Linda Fox | November 30, 2018
Kiwi.com recruited David Pavlik earlier this year. His career spans time at Microsoft in various roles... Read More
Plusgrade gets $150M capital raise to expand tech for upgrades
News / Technology
Plusgrade gets $150M capital raise to expand tech for upgrades
By Linda Fox | November 28, 2018
Plusgrade, a specialist in revenue enhancing technology, has received a $150 million capital boost... Read More
VIDEO: Jeff Katz on a new path for connectivity
News / Technology
VIDEO: Jeff Katz on a new path for connectivity
By Kevin May | November 28, 2018
Jeff Katz is an enigmatic figure in the travel industry, having overseen a string of business and... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More