Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

CEO interview Carnival Arnold Donald
Interview / Technology
In The Big Chair - Arnold Donald of Carnival Corporation
By Mitra Sorrells | January 9, 2019
Arnold Donald, CEO of Carnival Corporation, shares his thoughts on the cruise distribution landscape,... Read More
Google Assistant hotel booking flight check-in
News / Technology
Google adds hotel booking, flight check-in to Google Assistant
By Mitra Sorrells | January 9, 2019
Travelers can now book a hotel room through a conversation with Google Assistant on Android and iOS... Read More
VIDEO: Amadeus - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: Amadeus - Launch pitch at Phocuswright 2018
By Kevin May | January 9, 2019
Introducing the industry's first content management and distribution solution for personalized media.... Read More
facial recognition survey
News / Technology
Facial-recognition technology gains support to expedite airport security
By Mitra Sorrells | January 8, 2019
It appears Americans are becoming more comfortable with facial-recognition technology, particularly if... Read More
Marriott says 383 million, not original 500 million figure, guest records hit in hack
News / Technology
Marriott says 383 million, not original 500 million figure, guest records hit in hack
By Linda Fox | January 7, 2019
Marriott adjusts the numbers around those affected by the data attack.... Read More
Inside cruise, part 1: Keys to the sector’s smooth sailing in the future
News / Technology
Inside cruise, part 1: Keys to the sector’s smooth sailing in the future
By Mitra Sorrells | January 7, 2019
In many ways, cruise is the outlier of the travel industry. While more travelers are turning to... Read More
VIDEO: Sift Science - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: Sift Science - Launch pitch at Phocuswright 2018
By Kevin May | January 7, 2019
Sift Science's loyalty fraud prevention tool protects not only your brand but also your customers'... Read More
The impact on travel brands when Apple updates a critical system tool
Opinion / Technology
The impact on travel brands when Apple updates a critical system tool
By Nigel Arthur - Urban Airship | January 4, 2019
Many travel brands have become dependent on mobile apps to engage with customers and, increasingly,... Read More
VIDEO: Odysseus Solutions - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: Odysseus Solutions - Launch pitch at Phocuswright 2018
By Kevin May | January 3, 2019
A mobile-ready booking engine to dynamically build cruise packages using individual flight schedules,... Read More
PhocusWire's theme months for 2018 - all in one place
News / Technology
PhocusWire's theme months for 2018 - all in one place
By PhocusWire | December 31, 2018
Here some of the highlights from each of our dedicated months during 2018 - from blockchain and... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More