Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

VIDEO: iinside - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: iinside - Launch pitch at Phocuswright 2018
By Kevin May | January 16, 2019
This travel API platform creates better, data-driven travel experiences for OTA, ride-share and... Read More
cognitive-tech-chatbots
News / Technology
How cognitive technologies might evolve in travel in 2019
By Linda Fox | January 15, 2019
Deloitte says the use of cognitive technologies, such as natural language processing, machine learning... Read More
Halo Travel unveiled to bring booking and payments via voice assistant
News / Technology
Halo Travel unveiled to bring booking and payments via voice assistant
By Linda Fox | January 14, 2019
WEX and AI.io have partnered to launch Halo Travel, a voice-activated travel booking assistant.... Read More
QOTW: Something about being safe from disruption
News / Technology
QOTW: Something about being safe from disruption
By PhocusWire | January 11, 2019
Arnold Donald of Carnival Corporation oversees a model that has worked for decades - yet it is not... Read More
CES 2019: Carnival's innovation chief on overused words and realistic goals in digital
News / Technology
CES 2019: Carnival's innovation chief on overused words and realistic goals in digital
By Linda Fox | January 11, 2019
A snapshot of views on innovation and disruption from Carnival Corporation's chief experience and... Read More
3 reasons why most consumer data advice doesn’t work for travel brands
Opinion / Technology
3 reasons why most consumer data advice doesn’t work for travel brands
By Carolyn Corda - Adara | January 11, 2019
Travel marketing is a fundamentally different discipline to other forms of marketing, with consumers... Read More
oyo-business-travel
News / Distribution
OYO sees big growth in business travelers, eyes further expansion
By Linda Fox | January 10, 2019
OYO Hotels and Homes continues to build up its business travel segment with the recent addition... Read More
delta-ceo-CES-2019
News / Technology
CES 2019: Delta boss talks data, AI and internal culture
By Linda Fox | January 10, 2019
Delta CEO Ed Bastian talks about internal culture, AI and other data initiatives during CES 2019.... Read More
Ctrip investment Yunji hotel robots
News / Technology
Ctrip invests in hotel robot manufacturer
By Mitra Sorrells | January 10, 2019
Ctrip has invested in Yunji Technology, a Beijing-based company that makes robots for a variety of... Read More
IATA Pay looks to reduce payment costs for airlines, completes first test
News / Technology
IATA Pay looks to reduce payment costs for airlines, completes first test
By Linda Fox | January 9, 2019
IATA Pay, a partnership between Ipagoo and IATA, completes its first test with airlines in a live... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More