Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Alibaba hotel robot
News / Technology
Alibaba creates robot to provide guest services in hotels
By Mitra Sorrells | September 27, 2018
Chinese e-commerce giant Alibaba has created a robot specifically for the hospitality industry.  ... Read More
sita-biometrics-investment
News / Technology
Boost for biometrics as airlines and airports plan ID management investment
By Linda Fox | September 27, 2018
Sita's latest IT report reveals investment from airports and airlines in biometric ID management.... Read More
Travelport tours and activities blockchain
News / Distribution
Travelport and IBM test blockchain to improve distribution and settlement for tours and activities
By Mitra Sorrells | September 26, 2018
Another travel brand is looking to gain a foothold in the booming in-destination experiences sector.... Read More
VIDEO: Behold a next-gen in-destination, tech-enhanced experience
News / Technology
VIDEO: Behold a next-gen in-destination, tech-enhanced experience
By Kevin May | September 26, 2018
Sightseeing buses in major cities around the world have changed very little over the years - it's a... Read More
Leisure Pass Group brings multi-attraction technology to North America
News / Technology
Leisure Pass Group brings multi-attraction technology to North America
By Jill Menze | September 25, 2018
Attraction pass provider Leisure Pass Group is opening up its custom management platform, known as... Read More
Flight Centre acquires Umapped
News / Technology
Flight Centre Travel Group acquires itinerary planning platform Umapped
By Mitra Sorrells | September 24, 2018
Umapped, a specialist in itinerary management, has been acquired by Australia-based Flight Centre... Read More
Offline part 4 hotels
News / Technology
Back in the offline world, part 4: High-tech versus high-touch hotels
By Mitra Sorrells | September 24, 2018
For the final piece in this series, we consider the topic of technology in the hotel... Read More
Ground transportation on the cusp of another revolution
Opinion / Technology
Ground transportation on the cusp of another revolution
By PhocusWire | September 21, 2018
Ground transportation of the road variety in the travel industry was once dominated by car rental and... Read More
Kayak AR bag measurement Siri Shortcuts
News / Technology
Kayak adds AR-powered bag measurement tool, Siri Shortcuts to mobile app
By Mitra Sorrells | September 21, 2018
Kayak wants to help travelers have confidence their carry-on bags meet airline restrictions.  ... Read More
Webinar - The Journey to Offer Optimization
News / Technology
Webinar - The Journey to Offer Optimization
By PhocusWire | September 21, 2018
In partnership with tnooz, PROS has assembled a panel of experts for a free webinar to provide a deep... Read More
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