Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Dnata majority stake Bd4travel
News / Technology
Dnata acquires majority stake in AI personalization platform Bd4travel
By Mitra Sorrells | November 27, 2018
Dnata, an air services provider that is part of the Emirates Group, has acquired a majority stake in... Read More
Gen Z reignites traveler affinity for mobile apps
News / Technology
Gen Z reignites traveler affinity for mobile apps
By Linda Fox | November 27, 2018
Generation Z travelers are looking for mobile apps and services to help them budget and plan trips as... Read More
VIDEO: The promise of voice tech for travel
News / Technology
VIDEO: The promise of voice tech for travel
By Mitra Sorrells | November 26, 2018
Voice technology has been one of the hottest topics of 2018, as both Google and Amazon ramp up their... Read More
airline-retailing
News / Distribution
U.S. airlines offer rare unified view on their dream retail world
By Linda Fox | November 26, 2018
The days of a one-size-fit-all experience on airlines are gone, but the technology that facilitates a... Read More
Technically speaking Laura Miller IHG
Interview / Technology
Technically Speaking - Laura Miller of InterContinental Hotels Group
By Mitra Sorrells | November 26, 2018
IHG (InterContinental Hotels Group) named Laura Miller chief information officer in February 2018,... Read More
Airplus partners with Pana for app-based booking and payment service
News / Technology
Airplus partners with Pana for app-based booking and payment service
By Linda Fox | November 23, 2018
Travel payments specialist AirPlus International is hoping to improve the travel process for... Read More
VIDEO: New kids on the block, rethinking travel and laughing at the Dark Ages
News / Technology
VIDEO: New kids on the block, rethinking travel and laughing at the Dark Ages
By Kevin May | November 22, 2018
The travel industry is forever being told about a new breed of traveler dramatically altering consumer... Read More
Lufthansa sees momentum for NDC in 2019, introduces incentives to drive adoption
News / Distribution
Lufthansa sees momentum for NDC in 2019, introduces incentives to drive adoption
By Linda Fox | November 22, 2018
Lufthansa is expecting bookings via its NDC channels to gain momentum in the next year as an... Read More
dataart-hotel-technology-v2
From Our Partners / Technology
Trajectory of hospitality and travel tech: Three essential points for vendor success
By Andrew Sanders - DataArt | November 20, 2018
Although historically the hotel industry has been slow to adopt new technologies, the current climate... Read More
Dee Waddell IBM Phocuswright Conference 2018
News / Technology
VIDEO: IBM on how blockchain will - and won't - impact travel
By Mitra Sorrells | November 20, 2018
When it comes to blockchain, focus on the business concepts and not the technology.... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More