Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

VIDEO: Tinyclues - Launch pitch runner-up at Phocuswright 2018
Interview / Technology
VIDEO: Tinyclues - Launch pitch runner-up at Phocuswright 2018
By Kevin May | December 11, 2018
Tinyclues' AI-first solution reinvents how marketers work while doubling their campaign revenue and... Read More
womens leadership initiative pcw18
News / Technology
Women's leadership in travel: What does the industry think?
By Jill Menze | December 10, 2018
Despite there being a clear business case for hiring women in leadership positions, there is still... Read More
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
Opinion / Technology
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
By Israel del Rio - Quilmach | December 10, 2018
Reports on the Marriott guest data breach have suggested the most probable cause was a result of the... Read More
VIDEO: Regulations and sustainability - an awkward paradox for travel
News / Technology
VIDEO: Regulations and sustainability - an awkward paradox for travel
By Mitra Sorrells | December 6, 2018
Tourism drives economic growth for destinations, but it can also cause issues such as overcrowding and... Read More
Hotelchamp Autopilot marketing AI
News / Technology
Hotelchamp creates AI “Autopilot” to personalize hotel websites
By Mitra Sorrells | December 6, 2018
Hotelchamp, an Amsterdam-based startup that provides technology to drive direct bookings on hotel... Read More
VIDEO: AirHelp - Launch pitch winner at Phocuswright 2018
Interview / Technology
VIDEO: AirHelp - Launch pitch winner at Phocuswright 2018
By Kevin May | December 6, 2018
Machine learning: AirHelps' bots in charge of handling claims.... Read More
lyft-acquisition-motivate-bikes
News / Distribution
Following its bike dream, Lyft plans to invest $100M in New York bikeshare scheme
By Linda Fox | December 5, 2018
Lyft has complicated its acquisition of bikeshare company Motivate and plans to invest $100... Read More
Will Marriott data breach herald the death of personalization?
Opinion / Technology
Will Marriott data breach herald the death of personalization?
By Greg Abbott - DataArt | December 5, 2018
This analysis could be titled in a number of ways, each with a lean towards what was disclosed by... Read More
VIDEO: Forter on the dangerous world of fraud in online travel
From Our Partners / Technology
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber... Read More
sita-cybersecurity-aviation
News / Technology
Airlines urged to move quickly as cyber attacks grow in number and sophistication
By Linda Fox | December 4, 2018
Airlines and airports are increasing investment and focus on cybersecurity but need to move more... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More