As the world moves on from
the pandemic, there are some clear issues that hoteliers around the world are
facing.
And whether in large chain
hotels or smaller, independent properties, there are commonalities to the
challenges hospitality managers are addressing.
Among them – finding and
retaining staff, meeting new and heightened expectations from guests and a
desire to innovate to make use of the best technology to drive a great guest
experience and, ultimately, more revenue.
In an interview with
PhocusWire editor in chief Mitra Sorrells, Amadeus’ vice president of portfolio
management and go-to-market for hospitality, Michael Yeomans, explains how the
company is investing in technology to support hoteliers of all types for the
long term.
Watch the full discussion
below.
Key trends driving success in hospitality