Customer Relationship Management

What is the appeal of buy-now-pay-later for brands? What segments of the industry is it more popular than others? And what effect does it have on the business models of exissting brands? Read More

Building a strategy that isn’t solely reliant on IP address is a smart investment in the future, especially for travel organizations that use location data for targeting and information-gathering. Read More

How can airlines use technology to improve the overall customer journey as travelers take off in growing numbers? Here are three areas that airlines can focus on to improve the passenger... Read More

According to a new report from Expedia Group, price is not the primary driver behind traveler booking decisions. Read More

With mass vaccinations taking place in many countries and the industry attempting to become operational once more, attention is turning to how companies can and should take advantage of the opportunites... Read More

Terms of the acquisition have not been disclosed, but Revinate says its investor and partner, Serent Capital sponsored the deal. Read More

As artificial intelligence technologies continue to advance in sophistication and adoption, they will hyper-charge personalization in the travel industry. Read More

ModiHost is a hotel management system that uses artificial intelligence to personalize the guest experience and blockchain and smart contracts to build in transparency and efficiency.   Read More

Issues range from those that do not have the ability to travel from a vaccination perspective to, in particular, those that do not have the money to resume the same types of trips that they took... Read More

Setoo was created in 2017 with a vision to provide travel businesses a way to automate the insurance process and to develop personalized cover plans for each traveler. Read More

It's been a tough year and a half for almost very airline on the planet. Some, as traffic fell away within days, ran medical supply flights and others pivoted to use some of their aircraft for... Read More

Long before the physical journey starts, the digital journey begins in earnest.  Read More

Three hotels groups with a total of nearly 500 properties around the world are the first corporate-level accommodation partners for Tripadvisor Plus. Read More

Establishing a new industry standard for car travels with curated routes and connecting travel destinations to in-car experiences. Read More

Affordable 3D mobility game changer by fulfilling contradicting goals of social, ecologic and economic sustainability. Read More