Customer Relationship Management

This free webinar is your chance to understand how the distribution model is changing and how players across the industries are seizing the opportunity to think in a new, deeper and more secure... Read More

The team at vintage car tour company Nowaday has spent the downtime created by COVID-19 to build an online workplace for travel buyers and suppliers. Read More

SevenRooms has raised a $50 million Series B round with Providence Strategic Growth.    Read More

 Akia, founded in 2018 by former Facebook engineers, has received capital to expand its contactless communication products for hotels. Read More

Luuc Elzinga, president of Netherlands-based Tiqets, joins us on the latest episode of InPhocus to talk about the issues that many suppliers are facing as they recover from the COVID-19 outbreak. Read More

Have we learned anything, or do we race back to the same mistakes that many destinations and attractions were making prior to the outbreak?  Read More

The next guest on the New Reality With... series is Tobias Ragge, CEO of HRS, the Germany-based business travel accommodation platform. Read More

Norm Rose, a Phocuswright analyst and veteran travel technology consultant, thinks the reset phase that airlines currently find themselves in will accelerate NDC as a standard (and more) in aviation. Read More

How to reopen for tourism after the coronavirus outbreak is tricky, with concerns around social distancing - to name just one element - added to an existing visitor strategy. Read More

There are some extremely important things destinations should be doing during this period of, for many, zero tourists coming in. Read More

We discuss how brands that sit between consumers and suppliers have been dealt with a number of issues relating to cash flow and appeasing their commercial partners during the coronavirus outbreak. Read More

Short-term vacation rental technology provider Futurestay has raised $2.4 million in a venture round. Read More

The U.S.-based high-end property platform initially suspended operations at the beginning of April, as the coronavirus outbreak took a firm grip on cities across the country and travelers were urged to... Read More

As travel companies deal with the impact of the coronavirus, they are finding it has shed light on weaknesses in the value chain and highlighted the need for collaboration.      Read More

As guest concerns over cleanliness in vacation rentals mount, industry players are taking stock of how they keep properties safe. Read More