Content


expedia-partner-solutions-expectations
Increased focus on offers and customer service are top asks from travelers
By Linda Fox | January 22, 2020
A global survey of travelers from Expedia Partner Solutions highlights the most important booking, payment and customer service factors. Read More
News | Online
beautiful destinations sustainable travel
Where does social media and sustainability collide?
By Marissa Trew - WiT  | January 10, 2020
At the VidCon Asia Summit, Jeremy Jauncey, CEO and founder of Beautiful Destinations, spoke about the pressure tourism organizations are under to embrace digital, the role of social media content... Read More
News | Online
VIDEO: OAG on travel startups, access to data and connecting the dots for everyone
VIDEO: OAG on travel startups, access to data and connecting the dots for everyone
Data and travel are merging at a pace unlike anything the market has seen before - something that should excite every corner of the industry. Read More
From Our Partners | Technology
VIDEO: SnapTravel - Summit pitch Phocuswright Conference 2019
VIDEO: SnapTravel - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 16, 2019
A consumer brand that has driven $100 million+ in hotel sales over messaging (SMS, Messenger, WhatsApp). Read More
Interview | Startups
VIDEO: Timeshifter- Summit pitch Phocuswright Conference 2019
VIDEO: Timeshifter- Summit pitch Phocuswright Conference 2019
By PhocusWire | December 10, 2019
Jet lag is history! Explore how the latest sleep and circadian neuroscience can help travelers arrive at their best. Read More
Interview | Startups
VIDEO: Questo - Summit pitch Phocuswright Conference 2019
VIDEO: Questo - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 6, 2019
Gamified walking tours can be played any time by solving clues in order to discover cities and stories. Read More
Interview | Startups
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
By PhocusWire | December 5, 2019
By opening the lines of communication with guests and improving service, hotels have a huge opportunity to separate themselves from the competition and drive real business results. Read More
News | Technology
Nobody wants to be a support ticket - power of real-time comms and service recovery
Nobody wants to be a support ticket - power of real-time comms and service recovery
By Ford Blakely - Zingle  | December 2, 2019
In our real-time economy, even the slightest delay or missed expectation can be the difference between a positive or negative guest experience. Read More
From Our Partners | Technology
tripadvisor-reviews-feedback
Travelers more likely to convert if owners respond to reviews
By Linda Fox | November 29, 2019
Research from TripAdvisor shows the benefit of responses from hotels and restaurants to reviews. Read More
News | Online
VIDEO: Amadeus - Summit pitch runner-up at Phocuswright Conference 2019
VIDEO: Amadeus - Summit pitch runner-up at Phocuswright Conference 2019
By PhocusWire | November 29, 2019
Amadeus for Developers empowers innovators to build AI-driven travel solutions by offering open powerful machine learning predictive models. Read More
Interview | Technology
How I Got Here, episode 14 - Jerome Touze of WAYN
How I Got Here, episode 14 - Jerome Touze of WAYN
By Kevin May | November 21, 2019
WAYN (Where Are You Now?) was one of the first travel social networks. Co-founder and former co-CEO Jerome Touze joins hosts, David Litwak of Mozio and PhocusWire's Kevin May. Read More
Interview | Online
Hot 25 Startups 2020: Explorest
Hot 25 Startups 2020: Explorest
By PhocusWire | November 18, 2019
Explorest’s app is tailored for both experienced and novice photographers, and provides extensive guides for California, New York, Singapore, Hong Kong and more. Read More
Interview | Startups
Hot 25 Startups 2020: Magpie
Hot 25 Startups 2020: Magpie
By PhocusWire | November 18, 2019
Magpie is helping tours and activities operators, as well as resellers, identify and on-board products more efficiently. Read More
Interview | Startups
Hot 25 Startups 2020: Questo
Hot 25 Startups 2020: Questo
By PhocusWire | November 18, 2019
Users follow clues and solve puzzles as part of a fictional story while exploring and discovering new places as a part of a “city game” on an app. Read More
Interview | Startups
brand-business-volaris-daniel-gelemovich
Brand Business - Daniel Gelemovich of Volaris
By Mitra Sorrells | November 11, 2019
Daniel Gelemovich is responsible for all marketing and digital strategies for the Mexico City-based low-cost carrier. Read More
Interview | Distribution