Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

mindsay-chatbot-funding
News / Startups
Mindsay adds $10M in Series A funding to expand chatbot service
By Linda Fox | May 29, 2019
Paris-based chatbot startup also took on a brand name after starting out as Destygo.... Read More
VIDEO: RateGain on getting Smart with distribution
From Our Partners / Technology
VIDEO: RateGain on getting Smart with distribution
By PhocusWire | May 29, 2019
When hospitality brands and intermediaries consider what is happening in other sectors and how the... Read More
sounding off fast fail
Interview / Technology
Sounding Off: Failure should be a cautious part of the equation
By PhocusWire | May 24, 2019
Companies should try to push their development envelopes, just don't expect instant results and be... Read More
VIDEO: Vrbo on being an innovator in private accommodation
From Our Partners / Technology
VIDEO: Vrbo on being an innovator in private accommodation
By PhocusWire | May 24, 2019
Fresh from its rebrand and new positioning within the Expedia Group's vacation rental strategy, Vrbo... Read More
VIDEO: How a cruise line embarks on digital transformation
News / Technology
VIDEO: How a cruise line embarks on digital transformation
By Kevin May | May 23, 2019
Complicated products, expensive and considered purchases by consumers - just some of the elements in... Read More
business-travel-innovation-fail fast-2
Opinion / Technology
Why a fail fast mentality is key to tech innovation in business travel
By Frédéric Stark - KDS | May 23, 2019
Regardless of size, as an industry, we need to be able to try new things and at times, to test ideas... Read More
Business travelers increasingly seek digital channels
News / Technology
Business travelers increasingly seek digital channels
By Linda Fox | May 22, 2019
Research from CWT shows how business travelers are increasingly look to self-service channels such as... Read More
VIDEO: Tech heads on a digital world to decipher in travel
News / Technology
VIDEO: Tech heads on a digital world to decipher in travel
By Kevin May | May 21, 2019
The strategies that they impose on a business have to meet with the demands of their customers - a... Read More
American Express builds out services for members with acquisition of Resy
News / Online
American Express builds out services for members with acquisition of Resy
By Linda Fox | May 20, 2019
American Express continues to widen services for members, adds Resy restaurant booking service... Read More
VIDEO: eDreams Odigeo CEO Dana Dunne on mobile booking, harnessing data
News / Online
VIDEO: eDreams Odigeo CEO Dana Dunne on mobile booking, harnessing data
By Linda Fox | May 16, 2019
Dana Dunne, CEO of eDreams Odigeo, shares thoughts on the company's progress over the past four years... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More