Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Solutions for your mobile payment journey
News / Technology
Solutions for your mobile payment journey
By Worldpay | February 21, 2019
With the massive shift of people using mobile phones, travel companies should look to offer a seamless... Read More
Travelers have big frustrations with in-destination services online
News / Technology
Travelers have big frustrations with in-destination services online
By Linda Fox | February 20, 2019
The Destination X study from Amadeus spoke to 1,000 travelers about their frustrations with services... Read More
Chinese web giants come together to make travel "smarter"
News / Technology
Chinese web giants come together to make travel "smarter"
By Kevin May | February 19, 2019
Two of China's biggest digital brands - Baidu and Ctrip - are collaborating in a bid to develop... Read More
Distributed ledger technology can bring rate parity to hotel distribution
Opinion / Technology
Distributed ledger technology can bring rate parity to hotel distribution
By Nadim El Manawy - Arise Travel | February 15, 2019
We ask if distribution technology in use today has been designed with goals that are out of... Read More
travelport-business-travel-tech
News / Technology
Business travelers happy with tech and human hybrid approaches to services
By Linda Fox | February 13, 2019
Travelport research reveals the technologies business travelers are adopting, with support growing for... Read More
webinar-february-2019-amadeus-hospitality-4
News / Technology
Building blocks of the group experience - considering needs of planners, groups and guests
By Amadeus | February 13, 2019
The changing face of “groups” is an interesting case study in how hotels must be on top of industry... Read More
Why customer data platforms hold immense potential for travel companies
Opinion / Technology
Why customer data platforms hold immense potential for travel companies
By Jim Price - MParticle | February 13, 2019
For travel companies, a CDP can add significant agility and resilience to infrastructure and... Read More
Alipay usage Chinese New Year
News / Technology
Older Chinese tourists catching up to millennials in use of mobile payments
By Mitra Sorrells | February 12, 2019
Alipay says middle-aged travelers, those born between 1960 and 1979, were the main driving force in... Read More
Sabre bullish for the year ahead, rounds out 2018 with revenue close to $4BN
News / Distribution
Sabre bullish for the year ahead, rounds out 2018 with revenue close to $4BN
By Linda Fox | February 12, 2019
Sabre says it's confident of growth in revenue for 2019 as it announces 2018 full-year figures.... Read More
A practical guide for affordable virtual reality productions in travel
News / Technology
A practical guide for affordable virtual reality productions in travel
By Jamie Biesiada - Travel Weekly | February 12, 2019
VR has one big downside: Creating professional-level content is expensive - some might say... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More