Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

TripAdvisor adds safety features to reviews
News / Technology
TripAdvisor adds safety features to reviews
By Linda Fox | May 15, 2019
TripAdvisor has added new features to the platform enabling travelers to find reviews that include... Read More
angie-acquires-roxy-guest-tech
News / Technology
Angie takes over rival Roxy in guest room tech consolidation
By Linda Fox | May 13, 2019
Angie Hospitality acquires the assets of Roxy, a rival in the hotel guest room technology space.... Read More
finnair-NDC-program
News / Distribution
Finnair unveils NDC partner program (but won't surcharge agents for non-use)
By Linda Fox | May 10, 2019
Agents will have a number of ways to access content such as building a direct connect with Finnair via... Read More
PhocusWire Article 4_800x400-01
From Our Partners / Technology
On a strong growth curve, independent hotels look to personalization to sustain success
By Diane Merlino | May 10, 2019
As revenue growth for independent hotels continues to outpace branded properties, many are turning to... Read More
Listen up: How active listening can open doors to career growth
Opinion / Technology
Listen up: How active listening can open doors to career growth
By Colleen Coulter - Facebook | May 10, 2019
At its core, active listening is simply paying closer attention. Sounds straightforward, but in... Read More
Google uses car rental booking to demo next phase of voice assistant tech
News / Technology
Google uses car rental booking to demo next phase of voice assistant tech
By Kevin May | May 9, 2019
A fairly significant step up in voice technology was unveiled by Google this week - with car... Read More
Why network performance monitoring is critical to the hospitality industry
Opinion / Technology
Why network performance monitoring is critical to the hospitality industry
By Adam Edwards - AppNeta | May 9, 2019
For hoteliers, it's not just about delivering Wi-Fi technology to guests: Connectivity also plays a... Read More
phocuswright research personalization
News / Technology
Tailoring the user experience: Personalization, customization or individualization?
By Phocuswright Research  | May 9, 2019
Three fundamental approaches are employed to tailor the user experience based on both explicit... Read More
hostfully-seed-funding
News / Technology
Hostfully brings in $1M in seed funding as it looks to grow team
By Linda Fox | May 8, 2019
The round was led by Precursor Ventures with MergeLane, Wharton Alumni Angels, Blue Startups and... Read More
Using tech to overhaul one of the most troublesome parts of the travel experience
News / Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells | May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More