Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

VIDEO: Hotels and doing the simple things first with tech
News / Technology
VIDEO: Hotels and doing the simple things first with tech
By Kevin May | December 27, 2018
Hotels face battles on multiple fronts - but it's not just the obvious competitive elements that give... Read More
2018 review 2019 preview AI
News / Technology
A review of 2018, a preview for what's next: Artificial intelligence in travel
By Mitra Sorrells | December 27, 2018
To explore what lies ahead for AI in relation to travel, we solicited input from IBM’s global managing... Read More
VIDEO: Affirm - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: Affirm - Launch pitch at Phocuswright 2018
By Kevin May | December 27, 2018
Affirm allows your customers to pay for their trips over time via monthly installments offered at the... Read More
Nezasa lands $2.5M round to expand TripBuilder agent tech
News / Technology
Nezasa lands $2.5M round to expand TripBuilder agent tech
By Kevin May | December 24, 2018
Swiss startup Nezasa has secured a $2.5 million funding round in a package led by SVC For... Read More
women-travel-leadership
Opinion / Technology
In a world and industry ruled by technology, the important conversation is diversity in perspectives
By Siew Hoon Yeoh - Web in Travel | December 24, 2018
My first encounter with the author Ursula K Le Guin was through The Left Hand Of Darkness,... Read More
Simpleview JackRabbit acquisition
News / Technology
Simpleview acquires travel software provider JackRabbit Systems
By Mitra Sorrells | December 21, 2018
Arizona-based Simpleview, which provides CRM, CMS, website design, digital marketing, revenue... Read More
Digital actions for every travel company in 2019
Opinion / Online
Digital actions for every travel company in 2019
By Jon Reay - RewriteDigital | December 21, 2018
Digital will continue to transform travel in 2019. You may still be selling holidays, flights or... Read More
VIDEO: WNS on new frameworks for personalization
From Our Partners / Technology
VIDEO: WNS on new frameworks for personalization
By Kevin May | December 21, 2018
Personalization is not a new concept in the travel industry - but the next level of engagement between... Read More
ETTSA takes antitrust complaint against Lufthansa to the European Commission
News / Distribution
ETTSA takes antitrust complaint against Lufthansa to the European Commission
By Linda Fox | December 20, 2018
ETTSA, the lobbying body for GDSs and OTAs, has filed another complaint with the European Commission... Read More
Believe the hype? 14 travel blockchain startups to watch in 2019
News / Technology
Believe the hype? 14 travel blockchain startups to watch in 2019
By Mitra Sorrells | December 20, 2018
Blockchain has been one of the most talked about concepts of 2018 - not least in travel, where its... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More