Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Amadeus begins Salesforce integration, starts with disruption management
News / Technology
Amadeus begins Salesforce integration, starts with disruption management
June 21, 2019
This is "just the beginning" - further use cases which could include reservations to come further down... Read More
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
News / Technology
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
By Jill Menze | June 20, 2019
You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are... Read More
Accor’s renewed focus – aspirational and experiential aspects of a guest
From Our Partners / Technology
Accor’s renewed focus – aspirational and experiential aspects of a guest
By Ritesh Gupta - China Travel News | June 20, 2019
The hospitality group asserts that it has moved on from being owner of properties to owning the... Read More
Cendyn Accel-KKR investment
News / Technology
Cendyn eyes growth and acquisitions, transitions leadership with Accel-KKR investment
By Mitra Sorrells | June 20, 2019
The hospitality tech supplier is making plans to grow on the heels of an equity investment from... Read More
Mastercard makes experiences available via voice technology
News / Technology
Mastercard makes experiences available via voice technology
By Linda Fox | June 18, 2019
Mastercard has released an experiences skill for smart speakers such as Amazon Alexa and Google Home.... Read More
In The Big Chair LIVE - Mat Orrego of Cornerstone
Interview / Technology
In The Big Chair LIVE - Mat Orrego of Cornerstone
By Kevin May | June 18, 2019
Alongside running CIS since 1992, Orrego is an active supporter of the travel startup world through... Read More
RateGain acquires social and guest engagement platform BCV
News / Technology
RateGain acquires social and guest engagement platform BCV
By Kevin May | June 17, 2019
A mid-range, double-digit millions figure is believed to have been paid for 24/7 social media... Read More
Mary Meeker's annual report: Growing giants, next-gen data and super apps
News / Online
Mary Meeker's annual report: Growing giants, next-gen data and super apps
By Linda Fox | June 17, 2019
Many in the digital and wider industrial world await Mary Meeker’s annual trends report with... Read More
VIDEO: Understanding the biometric future for travel
News / Technology
VIDEO: Understanding the biometric future for travel
By PhocusWire | June 17, 2019
Biometric technology is becoming an accepted part of the journey for travelers in more parts of the... Read More
Will food delivery apps eliminate the need for hotel room service?
From Our Partners / Technology
Will food delivery apps eliminate the need for hotel room service?
By PhocusWire | June 17, 2019
In recent years, new options for on-demand, personalized meals have emerged – initially disrupting the... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More