Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

How airlines can sweat existing assets to capture in-flight eyeballs
Opinion / Technology
How airlines can sweat existing assets to capture in-flight eyeballs
By Dan Hurwitz - Penthera | February 11, 2019
In-flight entertainment has evolved at a rapid pace in recent years, yet seat-back screens are... Read More
airline-conversion-rates
News / Technology
Airlines look to test-and-learn techniques to shift from being "laggards"
By Linda Fox | February 8, 2019
The survey divides airlines into laggards, challengers, visionaries and leaders when it comes to... Read More
certify-business-travel-expenses
News / Distribution
Business travelers continue to spend big on Uber and Lyft, food delivery services gaining share
By Linda Fox | February 7, 2019
The latest business travel expense report from Certify reveals the dominance of digital brands.... Read More
qantas-agency-channel
News / Distribution
Qantas unveils NDC-led booking channel for agents, hints at fees down the road
By Linda Fox | February 7, 2019
Qantas will introduce an agency booking channel from August this year providing its "widest range of... Read More
In The Big Chair - Kevin King of Shiji
Interview / Technology
In The Big Chair - Kevin King of Shiji
By Mitra Sorrells | February 7, 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the... Read More
Pegasus and Travel Tripper agree to merge in hotel tech wrap-up
News / Technology
Pegasus and Travel Tripper agree to merge in hotel tech wrap-up
By Kevin May | February 6, 2019
Accel-KKR is putting a "substantial" investment into the merger - bringing together the 11-year-old... Read More
Google tells hotels to think of smart devices as extra organs of a guest's body
News / Technology
Google tells hotels to think of smart devices as extra organs of a guest's body
By Hollis Thomases - Phocuswright | February 4, 2019
The search giant says the proliferation of devices has created rapid, cultural shifts and changed... Read More
Zingle hospitality messaging 11M funding
News / Technology
Zingle charts deeper push into hospitality with $11M capital raise
By Mitra Sorrells | February 1, 2019
B2C messaging platform Zingle has landed $11 million in new funding to support its growth in... Read More
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
Opinion / Technology
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
By Krishna Mohan - TCS | January 31, 2019
Keeping track of an airline's data, let alone gaining insights from it, is beyond the means of any one... Read More
Bitter roots, sweet fruit - the current state of marketing automation in hospitality
Opinion / Technology
Bitter roots, sweet fruit - the current state of marketing automation in hospitality
By Simone Puorto - Simone Puorto Consulting | January 30, 2019
Hotels are skeptical about investing in marketing automation for economic and cultural reasons, but... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More