Much like Marriott’s “hotel room of the future,” Hilton has debuted what it’s billing as the first mobile-centric hotel room with its “Connected Room.”
The Connected Room, currently in beta testing and live in one Hilton hotel, will allow guests to personalize and manage all aspects of their stay from their phones.
Using the technology through the Hilton Honors app, guests will control everything from temperature and lighting to windows and the television.
Further down the line, guests will be able to use voice commands to set controls, as well as customize individual preferences from their Hilton Honors app.
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The Control Room functionality is an extension of the app’s current tech offerings, which allow guests to check in, select rooms and unlock hotel doors with Digital Key.
To date, there have been more than 34 million digital check-ins, four million room key downloads and 18.7 million doors opened through the app.
“At Hilton, almost all digital products are born out of necessity and shortcomings in the marketplace - and Connected Room is no exception,” says Joshua Sloser, senior vice president of digital product at Hilton.
“The technology we put in hotel rooms has to be intuitive, simple and quick to pick up because guests typically spend a limited amount of time in their rooms and we want them to spend that time enjoying the experience instead of adapting to new technology.”
Several additional Connected Rooms will launch in the coming weeks, with plans to scale quickly in the United States in 2018.
Mobile-Centric Hotel Room