Internet Of Things


sita-baggage-report-2019
Airlines bring baggage handling mishaps down as tracking tech kicks in
By Linda Fox | April 25, 2019
SITA's baggage report shows that airlines and airports continue to make improvements in baggage mishandling. Read More
News | Technology
PwC opinion IoT for hospitality
Why IoT is the “smart” solution for the hospitality industry
By Rob Mesirow and Jennie Blumenthal – PwC  | April 18, 2019
IoT solutions can provide many benefits for the hospitality industry, including more efficient asset tracking and utilization, lowered energy costs and a better experience for guests.   Read More
Opinion | Technology
Task management automation takes hold in hospitality
Task management automation takes hold in hospitality
By PhocusWire | April 17, 2019
After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly adopting task management automation solutions designed to support staff and streamline operations. Read More
From Our Partners | Technology
VIDEO: Personalization and its impact on hotels - past, present and future
VIDEO: Personalization and its impact on hotels - past, present and future
By Kevin May | March 19, 2019
The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More
News | Technology
Connectivity and control will give rail the green signal in the future
Connectivity and control will give rail the green signal in the future
By SmartRail World  | March 6, 2019
Whether it is bringing wi-fi to passengers subways, or connecting the longest rail in the world, rail networks are undergoing a connectivity transformation. Read More
Notated News | Technology
AirAsia launches venture capital fund to grow startup base in Southeast Asia
AirAsia launches venture capital fund to grow startup base in Southeast Asia
By Jill Menze | March 5, 2019
The low-cost carrier’s venture arm, RedBeat Ventures, is establishing the VC fund - dubbed RedBeat Capital - alongside a strategic partnership with San Francisco-based startup accelerator and venture... Read More
News | Online
Why customer data platforms hold immense potential for travel companies
Why customer data platforms hold immense potential for travel companies
By Jim Price - MParticle  | February 13, 2019
For travel companies, a CDP can add significant agility and resilience to infrastructure and organization, reduce operating costs and provide the necessary controls for proper data governance. Read More
Opinion | Technology
Cruise series part 3 technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
News | Technology
2018 review 2019 preview blockchain
A review of 2018, a preview for what's next: Blockchain in travel
By Mitra Sorrells | December 3, 2018
For our look ahead, SITA Lab program manager Sherry Stein provides an update on blockchain for the air transport industry and her predictions of what to expect in 2019.   Read More
News | Technology
BCD points to specific use cases for emerging tech
BCD points to specific use cases for emerging tech
By Rob Gill | August 21, 2018
Emerging technologies including blockchain, virtual reality and bots can help corporate travel buyers to improve their sourcing from suppliers, according to a new guide from travel management company Read More
News | Technology
VIDEO: CitizenM on the unhappy marriage of tech and hotel companies
VIDEO: CitizenM on the unhappy marriage of tech and hotel companies
By PhocusWire | August 6, 2018
Lauded for its fiercely independent style, both aesthetically and strategically, CitizenM was considered one of the go-to hotel brands for how things can be done differently. Read More
News | Distribution
melia-international-bluetooth-bracelets
Melia trials guest wristbands for locks and payments at resorts
By Linda Fox | August 2, 2018
Melia International Hotels is trialling wristbands making payment easy for guests at a number of resort hotels in Magaluf in Majorca. Read More
News | Technology
OAG interview air travel data
Q&A: Data, context and the impact of Amazon on air travel
By Mitra Sorrells | July 26, 2018
According to the World Bank, the number of international travel departures across the globe has more than doubled in the last two decades, from about 650 million in 1996 to 1.45 billion in 2016.  Read More
News | Technology
lufthansa-innovation-lab-asia-pacific
Lufthansa targets Asia Pacific hotspots for tech innovation
By Kevin May | July 5, 2018
Lufthansa Group's Innovation Hub is expanding to the Far East in a bid to capture some of the buzz and prowess of the tech community in two key centers in the region. Read More
News | Startups
How AI is helping airline customer service reps get closer to customers
How AI is helping airline customer service reps get closer to customers
By Viewpoints | June 29, 2018
This is a viewpoint from Mikhail Naumov, co-founder and president of DigitalGenius. It’s no secret that travelers aren’t exactly “best buddies” with airlines in terms of customer service. Air trave Read More
News | Distribution