Hilton


What’s good for millennial travelers is good for all generations
What’s good for millennial travelers is good for all generations
By Matt Walker - LikeWhere  | September 18, 2019
The soft boundary lines have come in this not-so-exact science of generation naming and these parameters no longer circumscribe the soundest foundation on which to base travel's marketing efforts.  Read More
Opinion | Online
certify-q2-2019-business-travel-expenses
Uber and Lyft are dominating business travel expense claims
By Linda Fox | August 1, 2019
The suppliers that top business travel expense claims include Uber, Starbucks and Lyft according to Certify. Read More
News | Technology
Hilton focuses on engaging "lower level" loyalty program members
Hilton focuses on engaging "lower level" loyalty program members
By Linda Fox | July 29, 2019
Hilton says its loyalty program Honors has some 94 million members, an increase of more than 20% compared to Q2 2018. Read More
News | Distribution
ota-insight-rate-parity
Rate parity issues continue to challenge hotels in key markets
By Linda Fox | March 25, 2019
OTA Insight's Annual Hotel Parity Review shows independent hotels and local chains are more likely to suffer losses from rate parity issues. Read More
News | Distribution
hotels-cyber-attacks-fraud
Highly connected hotel industry continues to be vulnerable to cyber attacks
By Linda Fox | March 20, 2019
Fraud in travel is on the up, according to a number of recently released reports from experts in the field. Read More
News | Online
hilton-sabre-hotels-ITB
Hotel experts warn data should not just be considered a "hobby"
By Linda Fox | March 14, 2019
Hotel experts talk about the role of AI in improving the guest experience, with words of warning to consider. Read More
News | Technology
WeChat 2018 rankings Dragon Trail Interactive
Airlines, cruise lines see big gains in WeChat engagement
By Mitra Sorrells | February 28, 2019
According to a report from Dragon Trail Interactive, the top 10 airlines and cruise lines saw significant increases in WeChat activity in 2018. Read More
News | Online
Hilton maintains focus on direct relationships as growth outstrips agency channel
Hilton maintains focus on direct relationships as growth outstrips agency channel
By Linda Fox | February 14, 2019
Hilton boosted its loyalty program by 14 million members in 2018 and continues to focus on direct relationships. Read More
News | Distribution
Marriott and Expedia's battle over commissions could trigger industry-wide overhaul
Marriott and Expedia's battle over commissions could trigger industry-wide overhaul
By Linda Fox | January 8, 2019
Expedia and Marriott are said to be near agreement on fee negotiations, other large hotel players are likely to follow suit. Read More
News | Distribution
VIDEO: Hilton on loyalty, millennials and digital marketing
VIDEO: Hilton on loyalty, millennials and digital marketing
By Mitra Sorrells | November 16, 2018
With experience at Microsoft, Capital One and Uber, Kellyn Smith Kenny joined Hilton in January as the hospitality brand’s senior vice president and chief marketing officer, overseeing strategy for its... Read More
News | Distribution
TripAdvisor Foursquare data partnership
Foursquare partners with TripAdvisor, wants to "make noise" in travel sector
By Mitra Sorrells | November 5, 2018
TripAdvisor is the latest travel brand to partner with Foursquare, the company that began as a social check-in app for consumers but in recent years has evolved to focus on providing location... Read More
News | Technology
biometric-technology-airports
Biometric-led travel sees a boost as initiatives take off
By Linda Fox | November 1, 2018
Emirates is claiming a world first with the launch a “biometric path” for travelers at Dubai International Airport. It is one of a number of projects pushing the technology during 2018. Read More
News | Technology
In The Big Chair - Chris Nassetta of Hilton
In The Big Chair - Chris Nassetta of Hilton
By Mitra Sorrells | October 10, 2018
 Hilton comprises 14 brands with more than 5,400 properties in 106 countries and territories. The company also has 78 million members in its Hilton Honors loyalty program.    Read More
Interview | Distribution
Hilton Honors app add recommendations
Hilton’s new in-app guide offers tips from hotel employees
By Mitra Sorrells | September 13, 2018
Hilton is adding location-based recommendations for food, nightlight, shopping and activities to its Hilton Honors mobile app.   Read More
News | Technology
When disruption becomes a distraction
When disruption becomes a distraction
By Viewpoints | August 27, 2018
This is a viewpoint by Ritchie Brett, strategist at experience design studio 383. The way we’ve come to use the term ‘disruption’ in recent years has in many ways become a distraction. The fact is, Read More
News | Technology