Jill's most recent articles

VIDEO: Brent Hoberman on the missed chance to buy Booking.comVIDEO: Brent Hoberman on the missed chance to buy Booking.com
During a pair of interviews at Phocuswright Europe, Brent Hoberman discussed his investment strategy,... Read More
News | Online
Sounding Off: Empires on Edge ... now what?Sounding Off: Empires on Edge ... now what?
For this special edition of Sounding Off, we've collected a series of quotes from Phocuswright Europe... Read More
Interview | Online
VIDEO: Airbnb plays down competition, says it welcomes new entries into home-sharingVIDEO: Airbnb plays down competition, says it welcomes new entries into home-sharing
Speaking at Phocuswright Europe, Airbnb managing director of EMEA Jeroen Merchiers claimed: “We’re not... Read More
News | Online
Listen up: How active listening can open doors to career growthListen up: How active listening can open doors to career growth
At its core, active listening is simply paying closer attention. Sounds straightforward, but in... Read More
Opinion | Technology
Why network performance monitoring is critical to the hospitality industryWhy network performance monitoring is critical to the hospitality industry
For hoteliers, it's not just about delivering Wi-Fi technology to guests: Connectivity also plays a... Read More
Opinion | Technology
phocuswright research personalizationTailoring the user experience: Personalization, customization or individualization?
Three fundamental approaches are employed to tailor the user experience based on both explicit... Read More
News | Technology
phocuswright europe green room bookingIn the green room at Phocuswright Europe with... Olivier Grémillon
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire... Read More
Interview | Online
Jeroen Merchiers phocuswright europe green roomIn the green room at Phocuswright Europe with... Jeroen Merchiers
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire... Read More
Interview | Online
Letters from WiT Seoul: Travel fuels happiness, growth in aviationLetters from WiT Seoul: Travel fuels happiness, growth in aviation
Here are the key takeaways from the fourth WiT Seoul 2019.... Read More
News | Online
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GetYourGuide 484 million funding reaction
May 17, 2019
Investors and a rival on the impact of GetYourGuide's record-breaking funding round
Industry leaders react to news that SoftBank Vision Fund has invested $484 million in GetYourGuide.... Read More
Amazon quietly introduces flight bookings for users in India
May 17, 2019
Amazon quietly introduces flight bookings for users in India
Perhaps the shape of things to come. The service is currently only for flights within India and is... Read More