Travel insurance is one of those things that quietly rumbles along in the background of the trip - there to protect people when things go wrong.
Well, early-2020 was one of those periods when lots of things went wrong for traveler, be it canceled flights, hospitalizations, refunds, etc.
The travel insurance sector has been at the sharp end of that ever since - figuring out new policy strategies and attempting to ensure that when travelers get on the road that they're protected in the COVID-19 world that the industry operates in.
For the latest episode of InPhocus we speak to chief marketing officer of Allianz Partners, Joe Mason.
In a wide-ranging discussion, he explains how the insurance sector has adapted this year, how travel operators are putting insurance products front and center of a trip and how the core product might evolve in the future.
This episode is hosted by PhocusWire's Kevin May.