Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

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News / Distribution
American Airlines launching NDC plan over objections
By Robert Silk - Travel Weekly | March 29, 2023
American Airlines will move forward with its controversial plan to make some of its content available only to travel agencies booking through a new distribution capability connection.   Read More
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News / Distribution
Mystifly lands $8M to boost airline distribution tech
By Linda Fox | March 23, 2023
Mystifly, which was founded in 2009, enables travel intermediaries to access airfares via its API-driven technology as well as offering airlines a distribution, payment reconciliation and settlement... Read More
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News / Online
Optimism abounds for the women-led travel agent channel
By Phocuswright Research | March 3, 2023
Phocuswright's latest report, U.S. Travel Agents: Optimism Abounds, focuses on the current state of the travel agent community.   Read More
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News / Distribution
Sabre CEO Sean Menke hands baton to president Kurt Ekert
By Linda Fox | March 1, 2023
Sabre announced Sean Menke would be relinquishing the CEO role to Kurt Ekert effective April 27. Read More
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Interview / Startups
STARTUP STAGE: Travel platform Mapathink targets Southeast Asia
By Kathryn Walson | February 27, 2023
By disrupting the travel ancillary services market, Mapathink says it is looking at a huge addressable market. Read More
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News / Distribution
Amadeus expects further gains in 2023 as recovery continues
By Linda Fox | February 24, 2023
Air distribution revenue in 2022 was just over €2 billion, up 102% on 2021 and 73% on 2019 revenue. Read More
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News / Online
Earnings roundup: Grab, eDreams, Flight Centre
By Linda Fox | February 23, 2023
Grab, eDreams and Flight Centre update on their financial progress in Q4, 2022, Q3, 2022 and H1, 2023, respectively. Read More
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Opinion / Online
January bookings indicate growing traveler confidence for 2023
By Melanie Brown - Key Data | February 13, 2023
Vacation rental bookings made in the first three weeks of January saw a dramatic increase compared with 2022.  Read More
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From Our Partners / Distribution
What agencies need to know about future travel retailing
By Michelle Bruno | February 10, 2023
Despite hurdles to the broader implementation of offers and orders across airlines, partners and sellers, the benefits of getting started are surfacing, and momentum is shifting across the industry. Read More
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From Our Partners / Technology
Travel agencies embrace a virtual future for B2B payments
By Chiara Quaia - Mastercard | February 9, 2023
Travel agencies are switching to the merchant of record payment model to increase protection and gain greater control over the entire consumer experience.   Read More
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News / Technology
Future traveler segments and the forces forging them
By Linda Fox | February 7, 2023
A new Amadeus study defines different groups of travelers and gauges their attitudes toward travel in 2033. Read More
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News / Online
Freed Group expands footprint in travel with acquisition of Connexus
By Yeoh Siew Hoon - WiT | February 3, 2023
Freed co-founder and CEO Abel Zhao says the acquisition will bring opportunities "spanning travel services, e-commerce, marketing services and brand loyalty programs..." Read More
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News / Online
Mondee gains foothold in Brazil with Orinter acquisition
By Linda Fox | February 1, 2023
Mondee, which went public via special purpose acquisition company in July 2022, sees Brazil as a "natural expansion opportunity." Read More
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Interview / Startups
STARTUP STAGE: SquadTrip’s all-in-one platform streamlines trip planning
By Kathryn Walson | January 25, 2023
SquadTrip provides an SaaS trip booking and marketing platform for group travel organizers and trip-bookers alike. Read More
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News / Online
Could “save now buy later” take off in travel?
By Kathryn Walson | January 19, 2023
With SNBL, a traveler creates an account to save toward a goal - such as a trip - and their savings are boosted by financial incentives and discounts from supplier partners.  Read More