Offline Travel Agency


WEBINAR ALERT! How to maximize hotel bookings by leveraging the right channel mix
WEBINAR ALERT! How to maximize hotel bookings by leveraging the right channel mix
By PhocusWire | October 19, 2018
How do you know if you have the right distribution mix for your hotel? Read More
News | Distribution
business-travel-roi-bcd-acte
Better metrics urged in corporate travel to improve the traveler experience
By Linda Fox | October 15, 2018
Travel managers could take into account wider data and traveler insights to demonstrate trip ROI. Read More
News | Distribution
ndc-exchange-airlines-sita-atpco
NDC Exchange boosted by five new airlines
By Linda Fox | October 11, 2018
NDC Exchange, created by ATPCO and SITA, sees five new carriers join. Read More
News | Distribution
Travellers know what they want: all we have to do is listen to them
Travellers know what they want: all we have to do is listen to them
By Jon Collins - Travel Forward | October 1, 2018
When we talk about travelling customers as entities rather than people, we lose touch with one fundamental element. Read More
From Our Partners | Online
Business travel moves to greater flexibility as a new age emerges
Business travel moves to greater flexibility as a new age emerges
By PhocusWire | September 27, 2018
Is there a segment of the travel industry that is said to be constant state of flux more than business travel? Probably not... Read More
News | Distribution
Flight Centre acquires Umapped
Flight Centre Travel Group acquires itinerary planning platform Umapped
By Mitra Sorrells | September 24, 2018
Umapped, a specialist in itinerary management, has been acquired by Australia-based Flight Centre Travel Group. Read More
News | Technology
offline-retail-store-mobile
Another revolution for the offline retail world?
By Pushpa Bector | September 19, 2018
About five years ago, Marc Andreessen, creator of Netscape and a serial investor in platforms such as Pinterest, Foursquare and Business Insider, declared the future of offline retail to be dead. Read More
Notated News | Technology
Inside the complicated world of cancellation fees and non-refundable bookings
Inside the complicated world of cancellation fees and non-refundable bookings
By Stefano Petrazzoli - Chargebacks911 | September 14, 2018
In this digital era, we’re used to booking our ticket, but often then have separate extras to consider, like choosing our seat, eating in-flight meals, hold luggage, among others. Read More
Opinion | Online
Divided we stand - smart online and offline shopping is a merged experience
Divided we stand - smart online and offline shopping is a merged experience
By Oliver Tan - Digital Commerce 360 | September 13, 2018
The history of retail goes back pretty far: from London’s first department store opening in 1796, to the rise of big box retailers in the 1960s. Read More
Notated News | Technology
Offline part 2 agency technology
Back in the offline world, part 2: Travel agency technology
By Mitra Sorrells | September 10, 2018
For part two in this month’s series on the offline travel market, we look at the technology that is supporting the work of traditional agents and how it has evolved over the years.   Read More
News | Technology
How travel agents are working differently with technology
How travel agents are working differently with technology
By Mary Pat Sullivan - TravelAge West | September 5, 2018
Travel agents have had quite a longstanding relationship with technology. Read More
News | Technology
Offline part 1 agencies
Back in the offline world, part 1: Travel agency endurance
By Mitra Sorrells | September 4, 2018
First up in this month’s series on the offline travel market, we look at the traditional agency model to understand the audience it still serves and how it has continued to stay relevant. Read More
News | Distribution
Research Spotlight: How call centers are vital to the customer experience
Research Spotlight: How call centers are vital to the customer experience
By Jill Menze | August 23, 2018
Operating a call center is often a costly - but necessary - endeavor for many travel companies. For one, to customers, the call center represents the face of suppliers and informs their first... Read More
News | Online
On The Beach takes offline chance with £20M Classic Collection deal
On The Beach takes offline chance with £20M Classic Collection deal
By Kevin May | August 16, 2018
Proof that online travel brands are still have an eye on opportunities in the physical world, with On The Beach buying luxury travel brand for travel agents, Classic Collection. Read More
News | Online
amadeus-platform-intermediaries
As travel distribution evolves, Amadeus looks at its own approach
By Linda Fox | August 9, 2018
Amadeus is building out its Live Travel Space platform to keep itself and its customers at pace with the evolving consumer landscape. Read More
News | Distribution