Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

ALERTS: New deals, products, partnerships and hires in digital travel
News / Technology
ALERTS: New deals, products, partnerships and hires in digital travel
By PhocusWire | August 4, 2021
The backbone of the travel, tourism and hospitality industry is powered by technology and digital services. Here we capture new deals and partnerships, product launches and important hires, all in... Read More
Sabre revenues less than half of 2019 levels despite some travel resuming
News / Distribution
Sabre revenues less than half of 2019 levels despite some travel resuming
By Kevin May | August 3, 2021
Revenues in the second quarter of 2019 were $1 billion, compared to $400 million this quarter, an indication of how far the distribtion and tech supplier still has to go before it reachs pre-pandemic... Read More
amadeus-q2-2021
News / Distribution
Amadeus scores some financial improvements as traveler restrictions ease
By Linda Fox | July 30, 2021
The distribution company reported improvements in revenue and EBITDA compared to Q1, while air bookings are recovering in all regions. Read More
amadeus-hopper-fintech
News / Distribution
Amadeus offers Hopper’s travel fintech products to intermediaries and airlines
By Mitra Sorrells | July 27, 2021
In a new two-way partnership Amadeus will offer Hopper’s fintech products to its clients while Hopper gains access to Amadeus’ car rental inventory.     Read More
The most informed travel agents: Artificial intelligence and consent
Opinion / Technology
The most informed travel agents: Artificial intelligence and consent
By Simon Yencken - Fanplayr | July 27, 2021
As artificial intelligence technologies continue to advance in sophistication and adoption, they will hyper-charge personalization in the travel industry. Read More
european-commission-aintitrust-probe-ends
News / Distribution
Regulator ends antitrust probe into Sabre and Amadeus over air distribution deals
By Kevin May | July 20, 2021
The European Commission unveiled a formal review into agreements between airlines and two of the air industry's global distribution systems in November 2018. Read More
VIDEO: How one airline is unravelling from its last 18 months and looking ahead
News / Distribution
VIDEO: How one airline is unravelling from its last 18 months and looking ahead
By PhocusWire | July 16, 2021
It's been a tough year and a half for almost very airline on the planet. Some, as traffic fell away within days, ran medical supply flights and others pivoted to use some of their aircraft for... Read More
ndc-progress-challenges
News / Distribution
Different paths on offer as airline distribution standard NDC evolves
By Linda Fox | July 13, 2021
Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More
sustainable-travel-program
Opinion / Distribution
Measuring the success of a sustainable travel program
By Rich Johnson - CWT Solutions Group | July 12, 2021
The global pandemic has presented the corporate travel industry with a once-in-a-generation opportunity to transform. Read More
VIDEO: Qtravel - Launch pitch at Phocuswright Europe 2021
Interview / Technology
VIDEO: Qtravel - Launch pitch at Phocuswright Europe 2021
By PhocusWire | July 12, 2021
Qtravel is a Travel-Search-as-a-Service to easily develop tailored, fast search and discovery experiences that decrease costs and convert. Read More
travelport-trust-study
News / Online
Travel industry must fix “trust gaps” as it restarts
By Mitra Sorrells | June 24, 2021
Based on a results of a survey of 11,000 consumers, Travelport says the pandemic has created a “once-in-a-lifetime” opportunity for the travel industry to regain travelers’ trust. Read More
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
News / Distribution
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
By Robert Silk - Travel Weekly | June 22, 2021
A revamped distribution agreement between Delta and Sabre has the potential to disrupt the standard commercial payment model between airlines, GDSs and travel advisors. Read More
sabre-travel-risk-covid
News / Distribution
Sabre integrates travel risk tool into agency services
June 21, 2021
The score will help agents better advise their clients and shorten the booking process by making that information available during their shopping workflow. Read More
expedia-cruise-ambitions
Interview / Online
Sounding Off: Cruise can take some tentative steps into a digital world
By PhocusWire | June 18, 2021
For the sector to appeal to younger, digital-savvy generations, cruise will certainly have to evolve to reach them in the channels that they use and methods that they as consumers deploy for everything... Read More
expedia-cruises-event
News / Technology
Expedia Cruises looks to tech in push to be top agency in the sector
By Mitra Sorrells | June 16, 2021
In the coming months, Expedia Cruises will roll out a new “info site” intended to give cruise shoppers information about what is on board the ships, what is included in the cost and the types of... Read More