Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

 alt="mystifly-8m-funding"  title="mystifly-8m-funding"
News / Distribution
Mystifly lands $8M to boost airline distribution tech
By Linda Fox | March 23, 2023
Mystifly, which was founded in 2009, enables travel intermediaries to access airfares via its API-driven technology as well as offering airlines a distribution, payment reconciliation and settlement... Read More
 alt="citi-booking-platform-launch"  title="citi-booking-platform-launch"
News / Online
Citi’s new travel portal powered by Booking Holdings goes live
By Mitra Sorrells | March 21, 2023
The site includes supply from – such as 1.4 million hotels around the world - and is powered by technology from Rocket Travel by Agoda, another of Booking Holdings’ brands. Read More
 alt="mastercard-sponsored-payment-trends"  title="mastercard-sponsored-payment-trends"
From Our Partners / Online
Cross-sector collaboration key to success for travel industry
By PhocusWire | March 20, 2023
 Hear from Mastercard about shifts in payment strategies and why cross-sector partnerships are so critical for the future. Read More
 alt="pcw-social-influencers"  title="pcw-social-influencers"
News / Online
Influencers and social commerce in travel
By Robert Cole - Phocuswright | March 17, 2023
An in-depth Phocuswright report looks at how social marketing has evolved, how consumers interact with brands and nuanced differences for travel. Read More
 alt="despegar-q4-2022"  title="despegar-q4-2022"
News / Online
Despegar sees Latin America market recovery by year end
By Linda Fox | March 16, 2023
Despegar has launched packages functionality and redesigned its mobile app, which currently accounts for about half of bookings. Read More
 alt="TUI loyalty"  title="TUI loyalty"
News / Online
TUI to launch loyalty program built on guest “convenience”
By Linda Fox | March 8, 2023
Sebastian Ebel, speaking at ITB in Berlin, says he has been impressed with what hotel groups such as Hilton have done, describing its program as a "convenience product." Read More
 alt="trip-com-q4-2022"  title="trip-com-q4-2022"
News / Online Group sees outbound travel demand surge
By Mitra Sorrells | March 7, 2023
The company says demand for outbound travel is continuing to accelerate in the first months of this year, with bookings up more than 300% compared with the same period last year.   Read More
 alt="Campsited employee perk"  title="Campsited employee perk"
News / Online
Campsited launches company-perk program for work in nature
By Kathryn Walson | March 7, 2023
Founded in 2014 in Dublin, Campsited says it vets properties for Wi-Fi availability and suitable working and living amenities. Read More
 alt="weski-roch-ventures"  title="weski-roch-ventures"
News / Startups
Roch Ventures joins TravelPerk and Flixbus founders in WeSki funding
By Linda Fox | March 6, 2023
The size of the investment has not been disclosed, but at launch Roch Ventures said it was targeting roughly 15 companies with its €100 million fund. Read More
 alt="connected trip"  title="connected trip"
News / Online
When will travel agencies deliver the “Connected Trip”?
By Christian Watts - Magpie | March 6, 2023
Will it be, Expedia or an AI startup that finally develops an app that helps you from the start of booking a trip until you get home again? Read More
 alt="travel-insurance-digital-transformation"  title="travel-insurance-digital-transformation"
Opinion / Online
How digital transformation is shaping travel insurance
By Sasha Gainullin - Battleface | March 3, 2023
Technology changed how we book and pay for travel, and now digital transformation is set to remove payment friction and alter the entire insurance process. Read More
 alt="pcw-research-travel-agent"  title="pcw-research-travel-agent"
News / Online
Optimism abounds for the women-led travel agent channel
By Phocuswright Research | March 3, 2023
Phocuswright's latest report, U.S. Travel Agents: Optimism Abounds, focuses on the current state of the travel agent community.   Read More
 alt="barcelona-short-term-rentals"  title="barcelona-short-term-rentals"
News / Online
European regulators agree on rentals data sharing approach
By Linda Fox | March 2, 2023
Ministers for competitiveness agreed on the approach as part of a wider strategy for a “balanced tourism ecosystem.” Read More
 alt="caesar-indra-traveloka"  title="caesar-indra-traveloka"
Interview / Online
In The Big Chair - Caesar Indra of Traveloka
By Linda Fox | February 28, 2023
Caesar Indra joined Indonesia-based Traveloka in 2012 to develop the flights product at a time when the company offered only domestic routes with 10 carriers. Read More
 alt="Singapore Airlines"  title="Singapore Airlines"
News / Online
Expedia looks to Asia Pacific to rebuild business in region
By Yeoh Siew Hoon - WebinTravel | February 27, 2023
Increasing loyalty members and app users and doubling down on its B2B will be the key thrusts of Expedia’s strategy in Asia Pacific as it rebuilds in the region after the pandemic. Read More