Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

 alt="TravelLocal raises $10M Series B to accelerate international growth"  title="TravelLocal raises $10M Series B to accelerate international growth"
News / Online
TravelLocal raises $10M Series B to accelerate international growth
By Mitra Sorrells | September 28, 2023
TravelLocal offers tailor-made holidays by connecting its clients with local experts in each destination, combining advice from vetted experts with the convenience of online booking. Read More
 alt="Despegar rolls out generative AI trip planner, starting in Argentina"  title="Despegar rolls out generative AI trip planner, starting in Argentina"
News / Technology
Despegar rolls out generative AI trip planner, starting in Argentina
By Mitra Sorrells | September 27, 2023
Travelers can use the planner to receive customized itineraries, put together packages that combine flights, accommodations and car rentals and receive recommendations of what to do in their... Read More
 alt="2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds"  title="2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds"
News / Online
2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds
By Mitra Sorrells | September 27, 2023
The new "long-term" strategic partnerships with Hotelbeds and WebBeds add more than 700,000 hotels around the world to Hopper's platform. Read More
 alt="CEO Spotlight - Brett Keller of Priceline"  title="CEO Spotlight - Brett Keller of Priceline"
Interview / Online
CEO Spotlight - Brett Keller of Priceline
By Linda Fox | September 27, 2023
PhocusWire talks to Priceline CEO Brett Keller about the company's partnership with Google, the hype around generative artificial intelligence and treading its own path versus other Booking Holdings... Read More
 alt="Poor security, clunky processes driving online hotel booking abandonment"  title="Poor security, clunky processes driving online hotel booking abandonment"
News / Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox | September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More
 alt="Booking to appeal EU regulators' decision to block Etraveli acquisition"  title="Booking to appeal EU regulators' decision to block Etraveli acquisition"
News / Online
Booking to appeal EU regulators' decision to block Etraveli acquisition
By Linda Fox | September 25, 2023
Booking says the dispute does not affect its strategy to build out flights as part of its connected trip vision. Read More
 alt="4 things to know about the future of the U.S. OTA market"  title="4 things to know about the future of the U.S. OTA market"
News / Online
4 things to know about the future of the U.S. OTA market
By Phocuswright Research | September 25, 2023
The U.S. travel market continued its stellar recovery in 2022, with total gross bookings of $422.2 billion, an increase of 51% over the prior year. Read More
 alt="Fliggy wants to help overseas travel companies market to Chinese tourists"  title="Fliggy wants to help overseas travel companies market to Chinese tourists"
News / Online
Fliggy wants to help overseas travel companies market to Chinese tourists
By Mitra Sorrells | September 21, 2023
The Alibaba subsidiary is adding new tools and services to help travel partners, particularly those in Southeast Asia, “tap into the massive potential of Chinese tourism in a cost-effective... Read More
 alt="Hopper-Turo partnership brings car-sharing to booking platform"  title="Hopper-Turo partnership brings car-sharing to booking platform"
News / Online
Hopper-Turo partnership brings car-sharing to booking platform
By Derek Catron | September 21, 2023
Turo also has partnerships with Kayak, to make its cars available on that site, and Capital One and Delta Airlines, to provide rewards to those companies’ loyalty members who book on Turo.   Read More
 alt="Expedia Group builds generative AI into multiple products in its “Fall Release”"  title="Expedia Group builds generative AI into multiple products in its “Fall Release”"
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More
 alt="Booking.com prepares to launch credit card in U.S."  title="Booking.com prepares to launch credit card in U.S."
News / Online
Booking.com prepares to launch credit card in U.S.
By Mitra Sorrells | September 19, 2023
The online travel agency has brought in a former JPMorgan Chase executive to lead the effort and is also hiring for a manager of "co-branded credit card growth and strategy.”   Read More
 alt="Optimizing profits and customer experience for online travel purchases"  title="Optimizing profits and customer experience for online travel purchases"
From Our Partners / Online
Optimizing profits and customer experience for online travel purchases
By Cristina Polo | September 19, 2023
Travel suppliers can drive more revenue and provide a better experience for their customers if they understand what those customers want. Read More
 alt="Kayak, Tripadvisor on growing their in-house media studios"  title="Kayak, Tripadvisor on growing their in-house media studios"
News / Online
Kayak, Tripadvisor on growing their in-house media studios
By Morgan Hines | September 19, 2023
In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment.   Read More
 alt="How booking sites and travel agencies can maximize e-commerce profitability"  title="How booking sites and travel agencies can maximize e-commerce profitability"
From Our Partners / Online
How booking sites and travel agencies can maximize e-commerce profitability
By Carl Bleich - Bloomreach | September 18, 2023
Discover effective strategies for booking sites and agencies to maximize e-commerce profitability. Learn how to boost revenue through upsell campaigns, building customer loyalty and minimizing... Read More
 alt="Staples tests travel agents in stores in plan to grow travel services"  title="Staples tests travel agents in stores in plan to grow travel services"
News / Distribution
Staples tests travel agents in stores in plan to grow travel services
By Mitra Sorrells | September 15, 2023
The office supply retailer has offered TSA PreCheck and passport services for several years and is now talking to travel industry partners about expanding its offerings. Read More