Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Finance

Earnings roundup: Uber, Amex GBT, Ixigo and more...

By Abby Crotty | August 7, 2026

In addition to PhocusWire's regular quarterly earnings coverage, we rounded up results from other big names in the global travel industry. Read More

News / Finance

Expedia Group is investing in AI that doesn't convert yet

By Linda Fox | August 5, 2026

Expedia Group upped its 2026 guidance on the back of its Q2 results and discussed where AI is having the greatest impact. Read More

News / Finance

Booking Holdings: AI visibility is up, but referrals stay under 1% of room nights

By Abby Crotty | August 4, 2026

Traffic from LLMs accounts for less than 1% of Booking Holdings' room nights, CFO Ewout Steenbergen said during the company's second-quarter earnings call. Read More

From Our Partners / Technology

Report: Travelers want AI personalization, not unchecked autonomy

By Amadeus | August 3, 2026

Amadeus’ Tailored Horizons report explores how U.S. travelers want AI to personalize trips, where they trust the technology and why control and transparency matter. Read More

News / Technology

Expedia calls on Layla to speed up its AI strategy

By Linda Fox | July 31, 2026

Expedia Group wants to marry its supply and scale with Layla's personalization and planning functionality. Read More

News / Technology

Beyond chatbots, is AI working in travel?

By Linda Fox | July 31, 2026

Travel industry leaders debated the impact of AI so far, where startups stand and the challenges we're not discussing enough during a session at Phocuswright Europe 2026. Read More

News / Finance

U.S. tech-first travel brands pay engineers up to 35% more than hospitality groups

By Morgan Hines | July 28, 2026

Travel Tech Talent pointed to the 2026 U.S. Department of Labor filings, which show a discrepancy between equivalent software development roles. Read More

News / Finance

The travel startup funding deals and acquisitions that stood out in Q2

By Linda Fox | July 28, 2026

The appetite for travel startup funding was limited in Q2, with more activity in mergers and acquisitions. Read More

News / Online

Trip.com Group hit with $763M penalty from Chinese regulators

By Morgan Hines | July 27, 2026

China’s State Administration for Market Regulation found that Trip.com Group violated anti-monopoly laws. Read More

News / Technology

Agoda CPO Ittai Chorev on the push into real-time travel updates, AI search

By Arvindh Yuvaraj - WiT | July 24, 2026

The OTA expanded language support for flight-related chat queries to include Simplified and Traditional Chinese, Thai, Indonesion and support for Hong Kong-based users. Read More

News / Technology

PhocusWire's travel tech news briefs: American Airlines, Spotnana, Hostaway and more...

By PhocusWire | July 24, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Online

13% is the number that explains why OTAs need hotels to keep working

By Phocuswright Research | July 23, 2026

This report is part of the U.S. Travel Market Report 2026 series, which includes matching essentials on airlines, hotels, car rental, cruise and packaged travel. Read More

From Our Partners / Technology

How travel booking is moving from search to intent

By PhocusWire | July 22, 2026

Erez Bousso, founder and CEO of Move, speaks with Phocuswright’s Mitra Sorrells about intent-based travel commerce, AI booking infrastructure and how travel may move beyond traditional search. Read More